What users are saying about
6 Ratings
14 Ratings
6 Ratings
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Score 8.5 out of 101
14 Ratings
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Score 6.2 out of 101

Likelihood to Recommend

Applied Epic

Agency management for larger P&C driven agencies that are looking for standardization across their business. The system really allows you to track and see when activities are being created and completed, where an account is in the marketing process (or renewal process). It also is a great data warehouse when looking to consolidate.
No photo available

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer profile photo

Feature Rating Comparison

Billing and Claims Management

Applied Epic
athenaClinicals
8.1
Real-time eligibility verification
Applied Epic
athenaClinicals
9.5
Claims management
Applied Epic
athenaClinicals
8.1
Coding
Applied Epic
athenaClinicals
9.0
Patient billing
Applied Epic
athenaClinicals
8.1
Financial Reporting
Applied Epic
athenaClinicals
6.1

Patient Scheduling

Applied Epic
athenaClinicals
7.8
Rule-based scheduling
Applied Epic
athenaClinicals
7.1
Automated appointment reminders
Applied Epic
athenaClinicals
8.0
Automated patient check-in
Applied Epic
athenaClinicals
8.0
Multi-location support
Applied Epic
athenaClinicals
8.0
Calendar interface
Applied Epic
athenaClinicals
8.0

Electronic Medical Records

Applied Epic
athenaClinicals
8.3
Charting / document management
Applied Epic
athenaClinicals
8.4
Templates
Applied Epic
athenaClinicals
8.4
Patient portal
Applied Epic
athenaClinicals
10.0
Mobile/tablet support
Applied Epic
athenaClinicals
7.6
Fax integration
Applied Epic
athenaClinicals
9.5
Integration with other EMR and PM systems
Applied Epic
athenaClinicals
6.8
Workflow automation
Applied Epic
athenaClinicals
7.7
Speech recognition
Applied Epic
athenaClinicals
9.0
Customization
Applied Epic
athenaClinicals
6.2
E-prescribing
Applied Epic
athenaClinicals
9.5

Medical Security and Privacy

Applied Epic
athenaClinicals
8.2
HIPPA compliance
Applied Epic
athenaClinicals
8.0
Role-based permission levels
Applied Epic
athenaClinicals
9.5
Data backups and redundancy
Applied Epic
athenaClinicals
8.0
Local mode / networking failsafe
Applied Epic
athenaClinicals
7.0

Workflow and Scale

Applied Epic
athenaClinicals
8.5
Task tracking
Applied Epic
athenaClinicals
8.0
Specialty-specific workflows
Applied Epic
athenaClinicals
8.0
Multi-office / multi-physician capabilities
Applied Epic
athenaClinicals
9.5

Pros

Applied Epic

  • Excellent support
  • Extremely time-saving
  • User-friendly
No photo available

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
No photo available

Cons

Applied Epic

  • There are times when it seems like tasks take longer than they used to; more steps involved.
Sandy Breihan Sinclair profile photo

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
No photo available

Usability

Applied Epic

No score
No answers yet
No answers on this topic

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available

Support

Applied Epic

No score
No answers yet
No answers on this topic

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available

Alternatives Considered

Applied Epic

Applied Epic was more robust than some of the other systems we looked at. It had the ability to be configured to work with very large fortune 1000 companies all the way down to personal lines business which was advantageous for us.
No photo available

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman profile photo

Return on Investment

Applied Epic

  • Has taken some human power time to get up to speed.
  • Yet, our bottomline has been positively impacted.
  • I've actually gotten compliments from clients and patients about how organized everything is!
No photo available

athenaClinicals

No answers on this topic

Pricing Details

Applied Epic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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