What users are saying about

Applied Epic

5 Ratings
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Score 8.2 out of 101

Kareo Practice Management

7 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Applied Epic

Agency management for larger P&C driven agencies that are looking for standardization across their business. The system really allows you to track and see when activities are being created and completed, where an account is in the marketing process (or renewal process). It also is a great data warehouse when looking to consolidate.
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Kareo Practice Management

I can't imagine who it is appropriate for- unless you could care less if you get prescription refill requests from pharmacies, send portal messages to patients but they have no clue they have a new message to read. It's not ideal for large or small practices. Allow them to overbook your schedule with "new patients" that are on insurance plans you don't even accept for a 15 minute time interval...So if this the flow of your practice- this is the EHR for you. Otherwise, steer clear.
Ashley Toutounchi, MD profile photo

Feature Rating Comparison

Billing and Claims Management

Applied Epic
Kareo Practice Management
8.1
Real-time eligibility verification
Applied Epic
Kareo Practice Management
6.9
Claims management
Applied Epic
Kareo Practice Management
8.5
Coding
Applied Epic
Kareo Practice Management
8.1
Patient billing
Applied Epic
Kareo Practice Management
8.8
Financial Reporting
Applied Epic
Kareo Practice Management
8.1

Patient Scheduling

Applied Epic
Kareo Practice Management
7.3
Rule-based scheduling
Applied Epic
Kareo Practice Management
6.1
Automated appointment reminders
Applied Epic
Kareo Practice Management
7.7
Automated patient check-in
Applied Epic
Kareo Practice Management
6.2
Multi-location support
Applied Epic
Kareo Practice Management
9.2
Calendar interface
Applied Epic
Kareo Practice Management
7.4

Electronic Medical Records

Applied Epic
Kareo Practice Management
7.9
Charting / document management
Applied Epic
Kareo Practice Management
7.7
Templates
Applied Epic
Kareo Practice Management
7.9
Patient portal
Applied Epic
Kareo Practice Management
7.3
Mobile/tablet support
Applied Epic
Kareo Practice Management
8.9
Fax integration
Applied Epic
Kareo Practice Management
7.0
Integration with other EMR and PM systems
Applied Epic
Kareo Practice Management
8.7
Workflow automation
Applied Epic
Kareo Practice Management
7.6
Speech recognition
Applied Epic
Kareo Practice Management
9.5
Customization
Applied Epic
Kareo Practice Management
7.6
E-prescribing
Applied Epic
Kareo Practice Management
7.3

Medical Security and Privacy

Applied Epic
Kareo Practice Management
8.7
HIPPA compliance
Applied Epic
Kareo Practice Management
9.1
Role-based permission levels
Applied Epic
Kareo Practice Management
7.6
Data backups and redundancy
Applied Epic
Kareo Practice Management
8.0
Local mode / networking failsafe
Applied Epic
Kareo Practice Management
10.0

Workflow and Scale

Applied Epic
Kareo Practice Management
8.2
Task tracking
Applied Epic
Kareo Practice Management
7.4
Specialty-specific workflows
Applied Epic
Kareo Practice Management
7.6
Multi-office / multi-physician capabilities
Applied Epic
Kareo Practice Management
9.7

Pros

  • Account Management - I like the way the system organizes the data for each account. It is easy to search and find any client we are looking for and then once within that record, it is easy to navigate to the necessary policy or screen.
  • Task Management - once everyone was trained and on the same page, the ability to move tasks within the system from one person to the next really helps with the "passing the baton" from one team member to another. The task will come right up on the initial screen so the user knows they have something new to do.
  • Reporting - the system drives the majority of the reporting we do as an agency and it is great when working within the system.
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  • Text automation for patient confirmation
  • Detailed billing reports
Ashley Toutounchi, MD profile photo

Cons

  • Employee Benefits Agency Management - we found that Epic could not be used to support our EB business and as such now have a bridge between the two systems. It would be fantastic if that was all integrated into one.
  • Contract Management - its hard to management/update account specific contacts especially for large companies that have changed and many points of contact
No photo available
  • Faster response to simple issues we have
  • Be able to chat online when we have a problem, simpler for our management.
  • Customized templates would be nice
Lynn Reeves Hill profile photo

Alternatives Considered

Applied Epic was more robust than some of the other systems we looked at. It had the ability to be configured to work with very large fortune 1000 companies all the way down to personal lines business which was advantageous for us.
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Lackluster...at best? I have no words, honestly other than I was charged 5K up front for a one year subscription and I still can't receive refill requests or send labs directly. It's been a nightmare, from beginning to current. Currently attempting to just get out of my contract altogether-
Ashley Toutounchi, MD profile photo

Return on Investment

  • Consolidated from multiple systems to one for P&C - reduced spend on maintenance of those systems and centralized our support making life easier for IT.
  • Positive impact on the time spent actually putting information into the system. Previously TAM was used and that system was hard to navigate and use.
No photo available
No answers on this topic

Return on Investment

No answers on this topic
  • Kareo pays for itself. Price is worth every penny
  • Statements produce quick payments
  • TIme management has increased
Lynn Reeves Hill profile photo

Pricing Details

Applied Epic

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Applied Epic Editions & Modules
Applied Epic
Additional Pricing Details

Kareo Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Kareo Practice Management Editions & Modules
Kareo Practice Management
Edition
Physician Provider
$2991
Low-Volume Provider
$1491
Non-Physician Provider (Low-Volume)
$74.501
1. per provider
Additional Pricing Details