What users are saying about

AppNeta

5 Ratings

PRTG

65 Ratings

AppNeta

5 Ratings
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Score 5.5 out of 101

PRTG

65 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

PRTG

PRTG is an all around great network monitoring tool. The biggest competitor to PRTG in my book is Spiceworks. This is purely due to price and the market they are competing for. There are a ton of other network monitoring tools and I've used plenty of them and I find myself going back to PRTG everytime
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Feature Rating Comparison

Network Performance Monitoring

AppNeta
PRTG
8.0
Automated network device discovery
AppNeta
PRTG
8.3
Network monitoring
AppNeta
PRTG
9.5
Baseline threshold calculation
AppNeta
PRTG
8.0
Alerts
AppNeta
PRTG
8.8
Network capacity planning
AppNeta
PRTG
7.0
Packet capture analysis
AppNeta
PRTG
6.4
Network mapping
AppNeta
PRTG
7.9
Customizable reports
AppNeta
PRTG
7.6
Wireless infrastructure monitoring
AppNeta
PRTG
8.2
Hardware health monitoring
AppNeta
PRTG
8.7

Pros

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo
  • PRTG appears to be plain and simple and you can use it that way if you want. But it has power under the hood and can be used to monitor anything you can think of. I like the fact that it's simple to use, it's truely as easy as auto discover, tweak and forget (or wait until you get PRTG notices via email).
  • Alarms are easy to use and you can set them to be granular by error or by group/users.
  • PRTG upgrades are a snap with auto update.
  • I've set up PRTG in a cluster so that we don't have to log when we take the server down for maintenance for reporting on uptime, etc. Cluster setup is very easy.
  • In a previous job, I posted public pages to our IT intranet page so employees could see if there was a server outage. Again, very easy and a nice idea.
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Cons

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo
  • Reporting isn't as nice as I would like it to be. Nothing specific really, but depending on the report it can take quite a bit of time to generate, more time than expected. I think it would also be nice to make it more granular with more presentation options.
  • The Desktop application is not as easy and nice as the web interface. I'm a big fan of the web interface and I would consider not even deploying it.
  • I really like the notifications, but fine tuning it so that you get reports too often or not enough can take some time. I think the defaults don't work for everyone and making sure you are aware of that can prove embarrassing if you are not on top of it or prepared to explain the notices to everyone you send them to... e.g. IT director.
  • The maps have improved greatly over the years. I think there is still room to make them even better. I wish they had a grid view and a way to select all objects and size them equally and alighn them or snap to grid.
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Alternatives Considered

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo
Again, it's one of the best deals for the dollars. There is very little it is not capable of and it's robust enough to serve the needs of most enterprise environments I've worked in. PRTG has a robust set of sensors and if those are not enough you can import your own MIBs
No photo available

Return on Investment

No answers on this topic
  • Full of sensors that control everything
  • Rapid ROI for the utility and favors optimization of time
  • Many options to access to the systems health
Carlos Daniel Casañas Bertolo ஃ profile photo

Pricing Details

AppNeta

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PRTG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details