AppNeta provides performance monitoring solutions for distributed, cloud-connected, digital enterprises. AppNeta’s SaaS-based solutions give IT teams application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.
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PRTG
Score 8.7 out of 10
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PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
AppNeta is awesome for getting site-to-site statistics or trying to find out why at 3 am every night, this server loses connectivity to another server in a different data center. But we have found the multiple bugs in the hardware hard to deal with when the devices are a 4-hour plane ride away and require someone to console into the device.
It is well suited for an environment that deploys networking equipment and is needing monitoring 24/7. It works well to deliver real time data and alerts that are suited for taking action and notifying groups of members. It is less appropriate for use cases that involve only a few devices that don’t have dedicated teams looking for problems or uptime.
Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
I really liked how easy it was to add alerts by SMS. So easy to setup.
I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
A better method to easily template\copy monitors across devices
The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
