AppNeta vs. Statseeker

AppNeta is awesome for getting site-to-site statistics or trying to find out why at 3 am every night, this server loses connectivity to another server in a different data center. But we have found the multiple bugs in the hardware hard to deal with when the devices are a 4-hour plane ride away and require someone to console into the device.

Incentivized

Statseeker is an excellent choice to monitor a small, medium or large network. It uses SNMP to monitor switches, routers, appliances and really anything that has SNMP. The reports and output you can get from the system are invaluable. The speed of the system compared to other monitoing systems is great. Overall an excellent system.

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• AppNeta provides detailed application availability & uptime.
• AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
• AppNeta sends notifications of service downtime that aids in technical dispatch.

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• Extremely fast and responsive.
• It can poll huge amounts of data quickly.
• Excellent reporting features.

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• Hardware has a lot of bugs.
• Auto-updates cannot be turned off on the hardware, causing blips in monitoring.

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• The user interface could be improved.
• Support can take some time to respond as they are based in Australia. However, they may be moving to the US.
• More dashboard customization.

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Timely support is one of AppNeta's strong suits. But the ability to develop permeant fixes for issues within there product is where they lack.

Incentivized

Support is very good, however, they have been based out of Australia so you have to deal with the time difference. Once you get them they are excellent. I have heard they are shifting some of the company to the US so that should help with support.

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We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.

Incentivized

Both are similar, but I feel Statseeker is more feature-rich and the user interfaces much much faster than NPM. The UI is not quite as good as NPM, but I believe the slimmed-down UI is what allows for such fast query speeds.

Incentivized

• A reduction in network outages and length of network outages.
• More detailed post outage investigation available.

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• Great visualization of problem areas.
• It helps speed up problem resolution.
• Great capacity planning.

Incentivized