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5 Ratings
68 Ratings
5 Ratings
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Score 5.3 out of 101
68 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

SCOM

Well suited for IT Departments that can budget the funds and time needed for setup and maintenance of SCOM. The end product is well suited for medium to large environments that have 100's of resources that require monitoring and reporting. Enterprise level statistics are at your fingertips with a few clicks of a mouse after the product has been configured and agents have been deployed. As I said previously, we are a small business and I was fortunate enough to be able to budget this product into our environment. It did take us a while to configure and fully deploy, but as a result, we are well-informed and are able to extract detailed information as it pertains to usage/consumption of our workstation and server resources to include performance metrics and any errors that may arise.
Joe Spradlin profile photo

Feature Rating Comparison

Application Performance Management

AppNeta
SCOM
8.2
Application monitoring
AppNeta
SCOM
8.2
Database monitoring
AppNeta
SCOM
8.6
Threshold alerts
AppNeta
SCOM
9.1
Predictive capabilities
AppNeta
SCOM
6.9
Application performance management console
AppNeta
SCOM
7.4
Collaboration tools
AppNeta
SCOM
5.8
Out-of-the box templates to monitor applications
AppNeta
SCOM
8.2
Application dependency mapping and thresholding
AppNeta
SCOM
8.5
Virtualization monitoring
AppNeta
SCOM
9.0
Server availability and performance monitoring
AppNeta
SCOM
9.1
Server usage monitoring and capacity forecasting
AppNeta
SCOM
8.9
IT Asset Discovery
AppNeta
SCOM
8.6

Pros

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo
  • The Health Explorer within SCOM is one of the more impressive features. How a system framework is monitored and when something goes wrong, it rolls up to the top level object and alerts the user. If there is a critical issue or warning, it rolls up to the system as a whole and the system will appear critical. You can use the Health Explorer to drill down and find the particular monitor that is in the critical state. From there you can see the details and where the problem lies. Whether it's from the event logs on the server or a performance threshold that has been triggered, you get all the information you need to troubleshoot quickly. When the issue is fixed, the overall system shows as healthy, again.
  • When troubleshooting issues found through SCOM, you can add details to your company knowledge base within SCOM and tie that knowledge article to a particular monitor, which in turn adds the knowledge article to the alert that monitor eventually triggers. So, not only do you get some great, built-in troubleshooting information from the product you're monitoring, you also can build an additional company KB and that information will be right in the alert the next time that particular issue occurs. This makes troubleshooting infinitely quicker.
  • The Management Packs that are applied to SCOM are what got us interested in using SCOM in the first place. We have a TFS Management Pack and a SQL Server management pack that we use. You can build custom Management Packs from scratch with SCOM, but having the framework in place for the systems we want to monitor out of the box, is a huge plus! Any customizations we want to do can be done on top of the Management Pack designed for the target system.
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Cons

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo
  • Network Monitoring - System Center Operations Manager provides network monitoring, but it is relatively new, clunky, and feature-poor. It is improving, but if you need to do advanced network monitoring, use a dedicated product.
  • Consoles - System Center Operations Manager has two consoles - the web console and the desktop console. Both can be slow at times, even with a healthy back end. It has never been a huge problem, but when you are moving quickly, you can sometimes be caught up waiting a couple of seconds here or there.
Brody Kilpatrick profile photo

Alternatives Considered

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo
SolarWinds Application and Server monitoring is the right choice for many organizations. However, it does not provide the flexibility of monitoring that System Center Operations Manager provides. Smaller organizations might want to consider SolarWinds for application and server monitoring, but medium to large organizations might want to try System Center Operations Manager. As far as network monitoring though, SolarWinds beats System Center Operations Manager 10-to-1.
Brody Kilpatrick profile photo

Return on Investment

No answers on this topic
  • Objective: Increase Reliability - Positive - Operations Manager gave is the deep level monitoring we needed to fix the underlying issues that affect the stability of the infrastructure and applications.
  • Objective: Provide Executive Level Dashboards - Neutral - Operations Manager has dashboard capabilities, but we added Savision LiveMaps to Operations Manager to provide better dashboards.
  • Objective: Reduce Overall Product Cost - Positive - We were able to remove many paid products from the environment with Operations Manager Monitoring.
Brody Kilpatrick profile photo

Pricing Details

AppNeta

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SCOM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details