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5 Ratings
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Score 5.5 out of 101
60 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

SCOM

Great for large mid to large enterprises but it's a big initiate to take on and if I am managing 5000 or fewer devices with SCOM I cannot recommend it due to cost and complexity of implementation. Perhaps there's a cloud-based SCOM coming soon for smaller enterprises and that may lower the barrier of entry for smaller organizations that are still mostly Windows OS dependent to finally manage their devices properly as meant to be without other third-party tools.
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Feature Rating Comparison

Application Performance Management

AppNeta
SCOM
8.2
Application monitoring
AppNeta
SCOM
8.1
Database monitoring
AppNeta
SCOM
8.8
Threshold alerts
AppNeta
SCOM
8.9
Predictive capabilities
AppNeta
SCOM
7.2
Application performance management console
AppNeta
SCOM
7.5
Collaboration tools
AppNeta
SCOM
6.6
Out-of-the box templates to monitor applications
AppNeta
SCOM
8.1
Application dependency mapping and thresholding
AppNeta
SCOM
7.9
Virtualization monitoring
AppNeta
SCOM
8.8
Server availability and performance monitoring
AppNeta
SCOM
9.3
Server usage monitoring and capacity forecasting
AppNeta
SCOM
8.7
IT Asset Discovery
AppNeta
SCOM
8.0

Pros

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo
  • Centralised Reporting of Alerts/Warnings/Performance metrics - good when trying to provide an enterprise solution that all teams can use.
  • Management packs can be installed for other products e.g. SQL Server and I believe some third party applications
  • Can setup thresholds for alerts so you receive a warning before you receive a critical alert so you have time to avoid a system outage/issue
  • Alerts can be sent via email or can use text service and we hook that into an automated phone system that will contact out of hours support and read the message for critical alerts.
  • Can customise dashboards - we paid for consultancy to create a RAG (Red amber Green) dashboard for our 3 SQL environments (DEV/PROD/DR) for a quick one stop heads up for any issues.
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Cons

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo
  • It is a monster of a system and really needs a person managing the system full time
  • Options are a bit clunky especially when you need to set overrides.
  • Takes a lot of time and effort to setup alerts as you want them, don't rely on the out of the box options you need to invest time into the system to get what you want out of it.
  • Make sure you size the underlying database server/s correctly (Microsoft provide a tool to calculate based on number of objects you plan to collect data on), it is a datawarehouse underneath after all.
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Alternatives Considered

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Return on Investment

No answers on this topic
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
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Pricing Details

AppNeta

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SCOM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details