AppNeta vs. ThousandEyes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppNeta
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
AppNeta provides performance monitoring solutions for distributed, cloud-connected, digital enterprises. AppNeta’s SaaS-based solutions give IT teams application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.N/A
ThousandEyes
Score 8.9 out of 10
N/A
ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.N/A
Pricing
AppNetaThousandEyes
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppNetaThousandEyes
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
AppNetaThousandEyes
Considered Both Products
AppNeta

No answer on this topic

ThousandEyes
Chose ThousandEyes
The cost-benefit rate is good in ThousandEyes compared to some other applications.

ThousandEyes is very oriented to network performance: hop-by-hop network analysis, latency, jitter, packet loss, MOS, QoS mismatch identification, etc. Other applications are more oriented to app …
Chose ThousandEyes
Over the competition, ThousandEyes contains all the solutions in one place. They also have a very high price if you buy as an individual. But ThousandEyes bundle pricing is low compared to others, so overall cost effectiveness is a major factor in favor of ThousandEyes.
Top Pros
Top Cons
Best Alternatives
AppNetaThousandEyes
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.8 out of 10
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.8 out of 10
Medium-sized Companies
ThousandEyes
ThousandEyes
Score 8.9 out of 10
Catchpoint
Catchpoint
Score 8.6 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppNetaThousandEyes
Likelihood to Recommend
6.0
(2 ratings)
9.0
(63 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(3 ratings)
Usability
-
(0 ratings)
7.3
(1 ratings)
Support Rating
5.0
(1 ratings)
9.1
(2 ratings)
User Testimonials
AppNetaThousandEyes
Likelihood to Recommend
Broadcom
AppNeta is awesome for getting site-to-site statistics or trying to find out why at 3 am every night, this server loses connectivity to another server in a different data center. But we have found the multiple bugs in the hardware hard to deal with when the devices are a 4-hour plane ride away and require someone to console into the device.
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Cisco
At least for me, it is a very important tool to diagnose bandwidth / Routing issues. Any global company should have ThousandEyes, it will avoid you many headaches. You'll need to invest in servers (on-prem and remote) in all locations in which you need, you can take advantage of all the monitoring tools.
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Pros
Broadcom
  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
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Cisco
  • Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
  • Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
  • Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
  • Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
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Cons
Broadcom
  • Hardware has a lot of bugs.
  • Auto-updates cannot be turned off on the hardware, causing blips in monitoring.
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Cisco
  • Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
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Likelihood to Renew
Broadcom
No answers on this topic
Cisco
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
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Usability
Broadcom
No answers on this topic
Cisco
I'm happy with the monitoring part, now if you want to know the benefits cost related and usability I'm not the person who can answer that.
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Support Rating
Broadcom
Timely support is one of AppNeta's strong suits. But the ability to develop permeant fixes for issues within there product is where they lack.
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Cisco
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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Alternatives Considered
Broadcom
We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
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Cisco
Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has built in the enterprise agents to their 9300 and 9500 switches has made exposure to the platform widespread.
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Return on Investment
Broadcom
  • A reduction in network outages and length of network outages.
  • More detailed post outage investigation available.
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Cisco
  • Real time visibility about network health can prepare us for outages
  • Less time wasted troubleshooting end user network issues when ThousandEyes can give clarity which saves time doing extra work
  • Before doing business with a SaaS product we can use ThousandEyes to give historical datat on network uptime.
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ScreenShots

AppNeta Screenshots

Screenshot of a visualization for monitoring what apps are in use on a network.Screenshot of AppNeta's in-depth diagnostics, used by IT Ops to identify the root cause of network and app performance issues.Screenshot of the enhanced Selenium scripting that can be used for web synthetic monitoring to benchmark and alert on performance for business-critical SaaS apps.Screenshot of monitoring of the actual application path with multi-protocol route determination for TCP, UDP and ICMP. Key network metrics can be tracked, like Latency, Loss, Capacity and Jitter continuously with AppNeta.Screenshot of how AppNeta correlates poor performance per host and--with Active Directory--with users.Screenshot of monitoring the usage of a network for recreational apps to see when they're stealing bandwidth from your business critical apps. Users can segment by location or app to drill into more details across the entire AppNeta Performance Manager dataset.

ThousandEyes Screenshots

Screenshot of Path visibility demonstrates outages.Screenshot of ThousandEyes End User Monitoring delivers both on-demand and real-time visibility into each employee’s experience of SaaS and Internally-hosted applications, as well as underlying wireless LAN, WAN, Internet connectivity and system health.Screenshot of ThousandEyes Internet Insights™ combines a massive data set with algorithmic outage detection to provide near real-time insights into the SaaS applications and networks your business relies on. With Internet Insights, you can manage digital experience at Internet scale.Screenshot of