What users are saying about
5 Ratings
13 Ratings
5 Ratings
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Score 5.2 out of 101
13 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

ThousandEyes

It is a must-have for SaaS vendors, bandwidth providers, and retailers where traffic and QoS is core to your business. To be able to say "It's not me it's you (or it's the internet router)" and be able to prove it is powerful!For those that already have a mish mash of 3-5 products to do this (APMs, network monitors, application monitors) you may not want to rip out all that custom work that you built.
Kevin Duffey profile photo

Feature Rating Comparison

Network Performance Monitoring

AppNeta
ThousandEyes
8.0
Network monitoring
AppNeta
ThousandEyes
7.2
Baseline threshold calculation
AppNeta
ThousandEyes
8.5
Alerts
AppNeta
ThousandEyes
8.2
Network capacity planning
AppNeta
ThousandEyes
7.1
Network mapping
AppNeta
ThousandEyes
8.7
Customizable reports
AppNeta
ThousandEyes
8.4
Wireless infrastructure monitoring
AppNeta
ThousandEyes
7.6

Pros

AppNeta

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo

ThousandEyes

  • Hardware/Server Monitoring is the core functionality and it does it very well.
  • The alerting engine is very powerful and easy to administer and configure.
  • The interface is very easy to use and the menu system is easy to navigate and find what you are looking for.
  • The search options work well and allow you to easily find data.
No photo available

Cons

AppNeta

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo

ThousandEyes

  • It is a not a true network monitoring/troubleshooting platform even though users sometimes try to use it as such. We initially purchased the product for just Network monitoring and found it lacking in certain areas. There are far superior tools built specifically for Network Monitoring.
  • Support is average at best and this is a place where lots of product companies stumble. They are not bad at support, but just average.
  • Alerting is powerful but you can easily get lost in the options if you are not careful and end up blasting users with tons of emails. Need to get training and experiment with a small user base before enterprise rollout.
No photo available

Alternatives Considered

AppNeta

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo

ThousandEyes

We looked into RIPE Atlas in conjunction with BGPmon. Atlas credits can be generated by nodes hosted on your network for other Atlas users to use to run tests, so testing is essentially free if your local nodes are used a lot. The problem with Atlas is that visualizing that data is entirely on you to implement. BGPmon is a great tool as well, but ThousandEyes allowed us to kill two birds with one stone with less cost in man hours to implement and maintain.
No photo available

Return on Investment

AppNeta

No answers on this topic

ThousandEyes

  • We use the product to monitor our servers/hardware and added an APM tool to measure application specific performance. Between the two products we were able to save money over a previous solution.
  • ThousandEyes has a fast and efficient sales force and it is easy to get started with the product. You get to ROI faster with the tool because there is less overhead up front and the company is easy to contract with.
  • We are able to get real time hardware data on our environment that we can TRUST! Overall this product has already paid for itself.
No photo available

Pricing Details

AppNeta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ThousandEyes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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