What users are saying about
5 Ratings
36 Ratings
5 Ratings
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Score 5.2 out of 101
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo profile photo

Feature Rating Comparison

Network Performance Monitoring

AppNeta
WhatsUp Gold
7.3
Automated network device discovery
AppNeta
WhatsUp Gold
8.5
Network monitoring
AppNeta
WhatsUp Gold
8.3
Alerts
AppNeta
WhatsUp Gold
8.3
Network capacity planning
AppNeta
WhatsUp Gold
6.5
Packet capture analysis
AppNeta
WhatsUp Gold
5.9
Network mapping
AppNeta
WhatsUp Gold
7.3
Customizable reports
AppNeta
WhatsUp Gold
7.0
Wireless infrastructure monitoring
AppNeta
WhatsUp Gold
5.4
Hardware health monitoring
AppNeta
WhatsUp Gold
8.7

Pros

AppNeta

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo

WhatsUp Gold

  • Optimal network and endpoint device monitoring.
  • Explicit report generation on the endpoint and network performance.
  • Investigating and troubleshooting of network and endpoint device issue has been made very easy.
Victor Adebayo profile photo

Cons

AppNeta

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo

WhatsUp Gold

  • Sometimes it cannot seem to handle the load of many devices on one server.
  • Could use more user support communities.
  • Logging and reporting could be better.
Michael Singh profile photo

Alternatives Considered

AppNeta

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo

WhatsUp Gold

For the sake of simplicity, WhatsUp Gold is better. It is cheaper and more cost-effective for what we need. I am sure it will scale up easily in the future if that growth comes.
Michael Singh profile photo

Return on Investment

AppNeta

No answers on this topic

WhatsUp Gold

  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
Gary Lamontagne profile photo

Pricing Details

AppNeta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WhatsUp Gold

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755

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