What users are saying about
5 Ratings
34 Ratings
5 Ratings
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Score 5.4 out of 101
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

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Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo profile photo

Feature Rating Comparison

Network Performance Monitoring

AppNeta
WhatsUp Gold
7.6
Automated network device discovery
AppNeta
WhatsUp Gold
8.9
Network monitoring
AppNeta
WhatsUp Gold
9.2
Alerts
AppNeta
WhatsUp Gold
7.9
Network capacity planning
AppNeta
WhatsUp Gold
8.4
Packet capture analysis
AppNeta
WhatsUp Gold
6.0
Network mapping
AppNeta
WhatsUp Gold
7.4
Customizable reports
AppNeta
WhatsUp Gold
6.9
Wireless infrastructure monitoring
AppNeta
WhatsUp Gold
5.6
Hardware health monitoring
AppNeta
WhatsUp Gold
8.3

Pros

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo
  • Easy to deploy and easy to use. Once configured, it doesn't require much attention besides when adding new devices
  • Ability to create maps for end users. Simplifies their monitoring
  • Ability to create custom monitors and alerts based on various polling methods
  • Great customer service and tech support
Alex Leung profile photo

Cons

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo
  • The web-based GUI is very slow and not responsive sometimes
  • Very expensive training classes
  • Most add-on plugins require payment
Alex Leung profile photo

Alternatives Considered

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo
WhatsUp Gold is an industry leading product providing excellent monitoring and reporting capabilities for systems and resources that allow us as the customer to work proactively before system outages occur, which minimizes potential downtime
Alex Leung profile photo

Return on Investment

No answers on this topic
  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
Gary Lamontagne profile photo

Pricing Details

AppNeta

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WhatsUp Gold

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755