AppNexus vs Smart AdServer

• As per my experience they have strong support personnel. Solving the issues as and when required.
• We can solve certain issues like campaign performance, inventory optimization and more with the help of AppNexus wiki. We get all the required information in the Wiki itself.
• They have given the right platform to both buyers and sellers to workout and meet their digital marketing needs and goals.

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• It is easy to use, with functionality covering mobile, desktop and even tablet. I'm always on the go, so it's nice to be able to access my server from pretty much anywhere.
• It has a wonderful intuitive user interface, every facet of this is designed and thought over, so it's easy to navigate around the program.
• It offers a free trial so there's no real commitment if you just want to try it out, which is nice.

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• The platform is incredibly complex and requires a great deal of understanding of how the platform works that caught us by surprise.
• The wiki is not enough and when we resorted to reaching out to AppNexus it was a nuisance of having several emails going back and forth.
• No phone support is offered which would have made several things easier than exchanging confusing emails.
• Video inventory is still not implemented.

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• I would like a more in-depth look at my traffic stats. I can see clicks, where my audience is going, but I'd like maybe some kind of perspective into who my audience is (18-24, adult, etc).
• Constant updates. It's nice that they're always looking to update program, but the update can kinda get in the way of my work sometimes.
• I'd prefer it if were a little cheaper – the free trial is nice, but getting my superiors to sign off on the cost (they're a bit old school) is a bit tough sometimes.

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• The 1 USD audit fee makes it very hard to A/B test creatives and improve performance, hurting ROI.
• We have been able to reach some users that we weren't able to get before, increasing spending, which is good for ROI.
• We can run campaigns on TV, which is a big boost for the business, and very ROI positive.

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• It's helped my organization better manage our traffic flow.
• It's reduced the amount of work on our social media manager.
• It's helped my organization get a better perspective on our clientele - where they're going, what they're interested in, it's been a great asset to our business.

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