Appointlet vs. Genbook

Appointlet is a fantastic tool. It allows you to easily send a link to people to book meetings with you. I put it in my email signature so my clients know they can book a meeting with me anytime they need to. It eliminates the "when can you meet" back and forth emails, and is an incredible tool.

Incentivized

I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.

• Allows you to create multiple different meeting types
• Has a scheduling page for all meeting lengths or for specific meetings
• Easily allows you to connect multiple calendars to check schedules

Incentivized

• Manufactured time for my more essential job duties as owner
• It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
• Sifts out the not so serious purveyors of massage and keeps those that are.
• Provides gift certificate purchase in increments or whole amounts. Saves me time.

Incentivized

• They don't seem to have a default schedule available ,meaning you have to customize your availability for each meeting
• I'm unsure if they offer time zone support when you are the one travelling (ie. can you easily change your time zone if you are going away)
• Reminder emails are only sent out if you purchase their premium plan

Incentivized

• The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
• Email to your book of business via Genbook is missing.

Incentivized

Genbook is an amazing online platform and easy to use and work with on the go.

Incentivized

Always friendly and quick to respond.

Incentivized

amazing work

Incentivized

Appointlet's closest competitor is Calendly. Calendly is certainly more well known but Appointlet is just as good. Ultimately, Appointlet's free plan allows you to have multiple different kinds of meetings. This is different than Calendly's free plan and is ultimately why I chose to go with Appointlet.

Incentivized

AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.

Incentivized

• It has saved me hours of time going back and forth to try and get a meeting scheduled
• I don't charge through Appointlet but tack meetings onto client invoices. The ease for them being able to book has upped the number of client meetings I have.

Incentivized

• Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
• People can book at all hours of day or night.

Incentivized