Appointlet vs. Omnify

Appointlet is a fantastic tool. It allows you to easily send a link to people to book meetings with you. I put it in my email signature so my clients know they can book a meeting with me anytime they need to. It eliminates the "when can you meet" back and forth emails, and is an incredible tool.

Incentivized

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

• Allows you to create multiple different meeting types
• Has a scheduling page for all meeting lengths or for specific meetings
• Easily allows you to connect multiple calendars to check schedules

Incentivized

• Omnify's customer service during setup is excellent. Very knowledgeable and patient.
• Omnify's seems infinitely customizable to suit any need.
• Omnify's web presence is simple to use to make a reservation.
• Omnify can be customized to include pictures of your business, facility, etc.

• They don't seem to have a default schedule available ,meaning you have to customize your availability for each meeting
• I'm unsure if they offer time zone support when you are the one travelling (ie. can you easily change your time zone if you are going away)
• Reminder emails are only sent out if you purchase their premium plan

Incentivized

• We would love to have more specific options for restricting the number of times a client can book a reservation per week.
• It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
• We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

Incentivized

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

Appointlet's closest competitor is Calendly. Calendly is certainly more well known but Appointlet is just as good. Ultimately, Appointlet's free plan allows you to have multiple different kinds of meetings. This is different than Calendly's free plan and is ultimately why I chose to go with Appointlet.

Incentivized

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Incentivized

• It has saved me hours of time going back and forth to try and get a meeting scheduled
• I don't charge through Appointlet but tack meetings onto client invoices. The ease for them being able to book has upped the number of client meetings I have.

Incentivized

• My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.