Appointy vs. Timely Booking and Client Management Software

Appointy is very well suited if you need a quick and dirty option to schedule meetings with people outside your company empowering them to choose a time and date. It is less suited for scenarios where you want to be in control or if you want to share info and attachments prior to the meeting.

Incentivized

I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.

Incentivized

• Eliminate email.call back and forth with web based scheduling.
• Automate daily tasks to boost staff productivity and manage my entire schedule in one place.
• Understand my demands and needs and provide personalised solutions.
• Helps and provide a sub domain that we can use to to create our own page.
• Flexible time slot intervals.

• Integration with Google Calendar allows avoiding double ups
• Automatic appointment bookings with SMS reminders
• Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
• Multiple Staff Members to be booked
• Facebook Integration, allows people to book from Facebook

Incentivized

• The interface is a little clunky / glitchy sometimes.
• The design could be improved
• It isn't the most streamlined process setting up the opening hours

Incentivized

• UI/UX
• Cloud based system
• Has to be more customer friendly

Incentivized

The level of customization available with Appointy is much better than any other similar application The integration with other applications is seamless & smooth as compared to others Dashboard provided is much more intuitive as compared to its competitors Data security & privacy is addressed in a much better fashion than it's competitors

Incentivized

Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.

Incentivized

• allowed us to utilize less staff time on scheduling and overseeing crowds for COVID testing
• saved time and money on staff time
• minimized staff frustration
• empowered staff to feel like they were part of the solution to use tech to improve practices

Incentivized

• Bragging rights, yes. Always cool to tell how automated your business is.
• ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
• Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
• No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.

Incentivized