What users are saying about

Appointy

1 Ratings

x.ai

4 Ratings

Appointy

1 Ratings
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Score 10 out of 101

x.ai

4 Ratings
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Score 9.4 out of 101

Add comparison

Likelihood to Recommend

Appointy

It's good if you've any requirement on scheduling or appointments with your customers.
Laxman Papineni profile photo

x.ai

X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation.She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
Matt Meinel profile photo

Pros

  • Scheduling
  • Calendar overview
  • Notifications
Laxman Papineni profile photo
  • Scheduling conference calls across time zones and between multiple companies. We have several partnership call where we need to schedule myself and our CEO as well as our partner and the end customer. Scheduling these type calls can require 10 or 20 individual emails. Amy just handles it for us.
  • There is nothing to install. Its just set up your preferences and start emailing Amy or Andrew just like you would a human personal assistant.
  • The x.ai team is responsive and thoughtful. Slack integration is one of the newer features that they brought to the table that was really helpful.
Matt Meinel profile photo

Cons

  • Nothing like that
Laxman Papineni profile photo
  • It is an AI program, which means there are situations where things can go off the rails because of a misinterpreted sentence or things not being phrased precisely the right way. This was especially true for me when trying to identify time zones for other guests. Because the AI can do natural language processing, it can be spoken to with normal sentences. That said, ambiguous statements can sometimes cause errors. This has become less of an issue as the product has matured, but it still crops up.
  • The automatic scheduling with internal constituents can be problematic if a) a person is traveling or b) that person doesn't regularly update their calendar. Because the AI is only seeing the available/busy times, it can distinguish where a person is, so if someone is traveling abroad but only has the dates marked off as all-day events (i.e. it's not blocking out time slots on the calendar) it can cause problems that require back-and-forth to fix.
  • It does take some getting used to for other people when using it for the first time. I've typically had to let people know that Amy and Andrew (the names of the AI bots) are, in fact, AI and not humans. While most of the time people find that funny or interesting, there are some who get a little frightened of that.
Jeff DeSurra profile photo

Alternatives Considered

No answers on this topic
The only other product I know of in this space is Calendly, which doesn't have the AI component. I haven't used Calendly extensively - I've primarily used it when others have directed me to it - but it looks like a good product. I ultimately have stuck with x.ai because it gives me more options for scheduling with others rather than just having them look at my calendar. For some constituents, if I can get them out of the back and forth with me, it makes it much easier to get something scheduled.
Jeff DeSurra profile photo

Return on Investment

No answers on this topic
  • x.ai has definitely helped me manage my calendar better and has let me focus on more high-impact high-return tasks since I don't have to focus on email ping pong and schedule juggling.
  • Since x.ai lowered their prices ($8 per month individual, $12 per team member per month) to be more competitive, it is a significant value. I wouldn't have said that under their old pricing model ($20 per month for individual, $40 per month for team). In terms of time saved for me and my team members, it is a good ROI.
Jeff DeSurra profile photo

Pricing Details

Appointy

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

x.ai

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details