AppRiver from OpenText vs. WinZip

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppRiver from OpenText
ScoreĀ 7.6Ā outĀ ofĀ 10
N/A
AppRiver from OpenText (formerly from Zix from 2019, which was acquired by OpenText), is a hosted messaging gateway and security platform featuring anti-spam and email encryption / data loss capability.N/A
WinZip
ScoreĀ 8.7Ā outĀ ofĀ 10
N/A
WinZip is a utility for file management, compression, encryption, and backup. With banking-level security, it keeps files safe while optimizing storage space both locally and in the cloud. It also offers robust sharing options, automated backups, and PDF and image management capabilities to fuel workflows beyond compression.
$25.95
one-time fee
Pricing
AppRiver from OpenTextWinZip
Editions & Modules
No answers on this topic
WinZip Standard Suite
$25.95
one-time fee
WinZip Pro Suite
$42.95
one-time fee
WinZip Ultimate Suite
$89.95
one-time fee
WinZip Enterprise
Upon request
Offerings
Pricing Offerings
AppRiver from OpenTextWinZip
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Community Pulse
AppRiver from OpenTextWinZip
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AppRiver from OpenTextWinZip
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
AppRiver from OpenText
8.6
7 Ratings
2% above category average
WinZip
-
Ratings
Anti-malware9.86 Ratings00 Ratings
Customizability8.86 Ratings00 Ratings
Data Loss Protection7.24 Ratings00 Ratings
Threat Detection9.87 Ratings00 Ratings
Sandboxing6.95 Ratings00 Ratings
End-to-End Encryption9.07 Ratings00 Ratings
Management Tools8.77 Ratings00 Ratings
Best Alternatives
AppRiver from OpenTextWinZip
Small Businesses
Barracuda Essentials
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ScoreĀ 9.2Ā outĀ ofĀ 10
Bitdefender GravityZone
Bitdefender GravityZone
ScoreĀ 8.7Ā outĀ ofĀ 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
ScoreĀ 9.2Ā outĀ ofĀ 10
BitLocker
BitLocker
ScoreĀ 8.0Ā outĀ ofĀ 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
ScoreĀ 7.8Ā outĀ ofĀ 10
Trellix Complete Data Protection
Trellix Complete Data Protection
ScoreĀ 8.3Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppRiver from OpenTextWinZip
Likelihood to Recommend
9.0
(31 ratings)
8.8
(15 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
10.0
(1 ratings)
9.1
(1 ratings)
Support Rating
8.4
(25 ratings)
9.0
(2 ratings)
User Testimonials
AppRiver from OpenTextWinZip
Likelihood to Recommend
OpenText
AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
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Alludo
The standard suite will work for most users, but you have to upgrade to the pro suite or the unlimited suite in order to get the cloud sharing for multiple accounts. So, if you are looking at just sending documents from one user to another user, the standard version will work, but if you are trying to use it as a calibration software, you will need to upgrade all users to the more expensive version to unlock those features.
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Pros
OpenText
  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
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Alludo
  • As was previously mentioned one of the greatest strengths of the program is the versatility of using across multiple platforms or being able to open the corresponding zip files on multiple platforms without having to install additional software.
  • Another strength it has in the the graphical user interface (GUI). It is, and always has been, one of the better ones in the industry, as compared to other compression software.
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Cons
OpenText
  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
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Alludo
  • When the dashboard comes up, it is not always intuitive as to the location of where files are going when unzipping; you have to click on the file to have the dialog come up.
  • Password-protection usage is complex.
  • Fewer icons as the number of them can be confusing.
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Likelihood to Renew
OpenText
No answers on this topic
Alludo
We have been using it for 2 years and will renew because there isn't anything better.
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Usability
OpenText
AppRiver is very easy to use. A new employee can begin using it on their first day.
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Alludo
Easy to install, easy to use not training required
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Support Rating
OpenText
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
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Alludo
Listen, nobody can get a perfect 10 (just ask your boss at review time, you can't say you are a 10 because then you'd have nothing to strive for!). WinZip's Support team knows their product, which is a fantastic thing to hear, unlike when you call giant companies (Microsoft, Vipre, and Norton) and their turnaround in their support center is so disgusting that their Support team only knows how to read off of a script
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Alternatives Considered
OpenText
AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
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Alludo
7Zip is a freeware file compression software that does a lot of the same core functions as WinZip but lacks the cloud functions of WinZip. If you need to share extremely large encrypted zip files and don't mind paying, WinZip is a very powerful software and will get the job done.
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Return on Investment
OpenText
  • Efficiency, teams adapt quickly to changes or new business needs.
  • Support gives us alternatives on how to establish new timings for new business lines on email.
  • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
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Alludo
  • Reduced number of unnecessary applications or freeware/bloatware needed to decompress files such as rar or tgz
  • Allows for easy securing of files and encryption for sensitive/confidential data
  • Easily saves 1-2 man hours of work every few months searching for a tool to decompress a deprecated file format
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ScreenShots

WinZip Screenshots

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