Appsee Mobile App Analytics vs. Firebase Crashlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appsee
Score 4.6 out of 10
N/A
Appsee is designed to offer mobile teams visual data on their app's user behavior. The vendor says they supply businesses with the actual "why's" behind their users' behaviors. With Appsee's unique user recordings and touch heat maps, businesses can make better informed decisions regarding their app's user experience and spend less time sifting through mountains of data. Appsee also automatically detects all screens, buttons and user actions within an app without the need to select…N/A
Firebase Crashlytics
Score 8.1 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Pricing
Appsee Mobile App AnalyticsFirebase Crashlytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppseeFirebase Crashlytics
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Appsee Mobile App AnalyticsFirebase Crashlytics
Top Pros
Top Cons
Best Alternatives
Appsee Mobile App AnalyticsFirebase Crashlytics
Small Businesses
Smartlook
Smartlook
Score 8.3 out of 10
Smartlook
Smartlook
Score 8.3 out of 10
Medium-sized Companies
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Enterprises
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Appsee Mobile App AnalyticsFirebase Crashlytics
Likelihood to Recommend
3.3
(2 ratings)
8.6
(7 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Appsee Mobile App AnalyticsFirebase Crashlytics
Likelihood to Recommend
Appsee
Appsee was a great choice and addition before their struggle with Apple over user screen recording. Now that that's gone, its insights are rather basic and not worth the price point. This would be a perfect analytics platform for a company looking to increase its user experience, new on-boarding, or going through a redesign to see user activity and reactions, but not anymore.
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Google
Crashlytics is almost a defacto standard in the Android world for tracking crashes in the field. I've used it on the last 4 Android projects I've been on. It's not as helpful on iOS' stacktraces but I'm not sure if anything would be better because iOS stack traces are from ObjC code which is not as useful as Java stacktraces.
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Pros
Appsee
  • User session recordings of individual users
  • Touch heatmaps and unresponsive gestures
Read full review
Google
  • Can get the device detail an actual state like RAM, Storage, Display Size, etc.
  • Can get the class name and line number where crash occur.
  • Its work in realtime so we can reduce the time of issue finding and resolution.
Read full review
Cons
Appsee
  • The user screen recording was quickly shut down on Apple devices after about a week of us using Appsee. Now it's just basic boxes which aren't nearly as helpful or insightful in bettering our user experience. If we would have known this would happen, or that Appsee didn't have that feature, we wouldn't have gone with them.
  • No integration with Branch (the world's best and probably biggest attribution platform).
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Google
  • Sometimes UI of Firebase Crashlytics is quit difficult to understand for new users.
  • There can be a proper discretion for all the features that is offered.
  • There can be api crash report also.
Read full review
Likelihood to Renew
Appsee
No answers on this topic
Google
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
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Alternatives Considered
Appsee
Appsee set itself apart from competitors with the user screen recording, but since that is no longer a good feature on iOS, it makes Appsee's competitive advantage obsolete. Its data analytics, funnels, and crash reporting are relatively basic or haven't lead to any breakthroughs. I would stay away from Appsee, save your money, and go for a platform like Mixpanel if possible, which has analytics, attribution, and engagement for the same if not cheaper price.
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Google
As mentioned previously, the only realistic competitor to Crashlytics is Instabug (backed by Y Combinator in the W16 class). While Crashlytics is focused on actual crashes, Instabug's main innovation is in collecting feedback from users for non-crash bugs. While non-crash bugs are a substantial category of bugs, Instabug's pricing is quite steep. As soon as you go beyond the most basic features your monthly bill spikes to $124 - $499 per month, whereas Crashlytics is 100% free (for all usage levels and all enterprise features). Based on this, I've never tried Instabug because the ROI just wasn't there.
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Return on Investment
Appsee
  • Better conversion rates
  • Less bugs/crashes
  • Better user retention
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Google
  • Allows us to easily share crash data with clients.
  • Provides confidence to our developers and project teams by having trust in the data that is being reported.
  • Allows us to quickly and efficiently address fatal crashes.
Read full review
ScreenShots

Appsee Screenshots

Screenshot of Touch HeatmapsScreenshot of User Session RecordingsScreenshot of Users FlowsScreenshot of Appsee HeatmapsScreenshot of Appsee User RecordingsScreenshot of Appsee User Query Builder