Apptentive vs. Delighted by Qualtrics
Apptentive vs. Delighted by Qualtrics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Apptentive | N/A | Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect… | N/A | |
Delighted by Qualtrics | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
Apptentive | Delighted by Qualtrics | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
More Pricing Information |
Apptentive | Delighted by Qualtrics | |
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Top Pros |
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Top Cons |
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Apptentive | Delighted by Qualtrics | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Jotform Score 8.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Jotform Score 8.7 out of 10 |
Enterprises | Conversica Score 9.4 out of 10 | Verint Voice of the Customer Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Apptentive | Delighted by Qualtrics | |
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Likelihood to Recommend | 8.0 (2 ratings) | 9.0 (5 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Apptentive | Delighted by Qualtrics | |
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Likelihood to Recommend | Apptentive | Qualtrics |
Pros | Apptentive | Qualtrics |
Cons | Apptentive | Qualtrics |
Usability | Apptentive No answers on this topic | Qualtrics |
Support Rating | Apptentive No answers on this topic | Qualtrics |
Alternatives Considered | Apptentive | Qualtrics |
Return on Investment | Apptentive | Qualtrics |
ScreenShots | Apptentive Screenshots | Delighted by Qualtrics Screenshots |