Apptentive vs. Genesys DX (discontinued)
Apptentive vs. Genesys DX (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Apptentive | N/A | Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect… | N/A | |
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
Apptentive | Genesys DX (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Apptentive | Genesys DX (discontinued) | |
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Top Pros |
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Top Cons |
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Apptentive | Genesys DX (discontinued) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Olark Score 9.5 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | LiveChat Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Apptentive | Genesys DX (discontinued) | |
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Likelihood to Recommend | 8.0 (2 ratings) | 8.3 (53 ratings) |
Usability | - (0 ratings) | 8.2 (20 ratings) |
Support Rating | - (0 ratings) | 8.3 (21 ratings) |
Apptentive | Genesys DX (discontinued) | |
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Likelihood to Recommend | Apptentive | Discontinued Products |
Pros | Apptentive | Discontinued Products |
Cons | Apptentive | Discontinued Products |
Usability | Apptentive No answers on this topic | Discontinued Products |
Support Rating | Apptentive No answers on this topic | Discontinued Products |
Alternatives Considered | Apptentive | Discontinued Products |
Return on Investment | Apptentive | Discontinued Products |
ScreenShots | Apptentive Screenshots |