Apptentive vs. SnapEngage
Apptentive vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Apptentive | N/A | Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect… | N/A | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
Apptentive | SnapEngage | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
Apptentive | SnapEngage | |
---|---|---|
Top Pros |
|
|
Top Cons |
|
|
Apptentive | SnapEngage | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Apptentive | SnapEngage | |
---|---|---|
Likelihood to Recommend | 8.0 (2 ratings) | 7.5 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
Apptentive | SnapEngage | |
---|---|---|
Likelihood to Recommend | Apptentive | SnapEngage |
Pros | Apptentive | SnapEngage |
Cons | Apptentive | SnapEngage |
Likelihood to Renew | Apptentive No answers on this topic | SnapEngage |
Support Rating | Apptentive No answers on this topic | SnapEngage |
Alternatives Considered | Apptentive | SnapEngage |
Return on Investment | Apptentive | SnapEngage |
ScreenShots | Apptentive Screenshots | SnapEngage Screenshots |