Likelihood to Recommend Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
Read full review This tool enables the visual management needed in many offshore teams to easily and quickly see the pending work, work in progress and completed work.For teams that work with a waterfall methodology and do not have AGILE internalized, I believe there are other solutions from Planview or other providers.
Read full review Pros Extremely flexible: We are able to setup work for different groups in ways that work best for them. Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them. Automation: Their automation capabilities have saved us a lot of time. Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience. Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use. Their user guide is well built and extremely helpful. Read full review Ability to color code cards based on type, giving better visibility to the variety of tasks a team handles Ability to set deadline dates and have those dates easily visible Flexibility in design the kanban board. It is easy to add a lane or make a change on the fly. Work doesn't have to stop and a long process created to make simple layout changes. Movement of cards is easy as well as the ability to connect cards to show dependencies. Read full review Cons Every feature in this amazing application is of unique importance and also quite friendly in nature that doesn’t consume a lot of time and energy as well. For me, there is nothing to take care of in this specific application only sometimes it shows errors while updating but that’s not a big deal. Read full review Planview LeanKit currently can't or should not be used as a central spot for data and collaboration. Particularly attachments are not well-handled. The portable side of Planview LeanKit is really lacking. We would appreciate some options to group or stack cards. Read full review Likelihood to Renew Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
Read full review Perfect tool to manage requirement backlog
Read full review Usability The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.
Read full review LeanKit isn't the best designed Kanban system I've seen, but overall it's pretty usable. The boards I've used are pretty complex, so it can be difficult to find things. I found that searching and filtering for specific cards was somewhat of a challenge. Dragging a card from one lane to another is kind of a fun way to get things done though.
Nate Dillon Front-End Web Developer, Office of Mediated Education
Read full review Reliability and Availability Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
Read full review Very minimal outages
Read full review Performance Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
Read full review Never experienced major slowness
Read full review Support Rating TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
The team also releases new versions frequently with new features but with no knock-ons to currently working features.
Read full review It solves all our needs at this time.
Read full review Implementation Rating You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
Read full review Very easy.
Read full review Alternatives Considered Apptio Targetprocess outshone the competition on several benchmarks. The most important for our team was ease of administration, ease of configuration, cost of licenses, and ability to leverage the tool in multiple areas (not just project management or engineering). Apptio Targetprocess ranked top in each category, with anonymous scoring from members across the selection team.
Read full review I think that LeanKit is very similar to
Asana 's Kanban feature and
Trello , but is much less sleek looking than
Asana .
Asana 's clean and sleek UI makes me enjoy project management much more than LeanKit. It might sound silly that the UI makes so much of a difference to me, but it really does.
Trello is also sleeker than LeanKit, but I still prefer
Asana because it has more customization options and a better interface. We are actually going to look into switching to
ClickUp because we wanted something with a better UI.
ClickUp seems to have a great UI with a lot of customization options.
Read full review Scalability We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
Read full review Good use cases for small/large teams
Read full review Return on Investment Lower administrative burden on product teams. The "team" nature of resource manager saves a significant amount of admin time for our Product teams when managing resources and their alignment Lean processes for labor management. Simplifying time entry to very few tasks, and enabling time entry at a team level streamlines the representation of work and cuts back on wasted time churning through admin activities Read full review Our team meetings are more direct and quick to get through thanks to the better visibility of the workload Easily being able to move cards between team lanes gives instant visibility to where the responsibility for the next step is needed. Read full review ScreenShots Apptio Targetprocess Screenshots Planview AgilePlace Screenshots