Apptio Targetprocess vs. ProductPlan

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

With ProductPlan you have the ability to manage a project with a totally objective simplicity, it is enough to have a few tasks, organize them, assign the work team that will be performing the respective tasks, customize the route and that's it. ProductPlan is rich in features to get a good project management without having a great learning curve to be able to use this platform, big or small, whether it is very deep or with basic tasks.

Incentivized

• Extremely flexible: We are able to setup work for different groups in ways that work best for them.
• Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
• Automation: Their automation capabilities have saved us a lot of time.
• Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
• Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
• Their user guide is well built and extremely helpful.

Incentivized

• Easy to create new bars.
• Easy to link to Jira.
• Simple UI.

Incentivized

• Every feature in this amazing application is of unique importance and also quite friendly in nature that doesn’t consume a lot of time and energy as well.
• For me, there is nothing to take care of in this specific application only sometimes it shows errors while updating but that’s not a big deal.

Incentivized

• I think its price is a bit high.
• It should provide workflow management as well.
• It has got so many features that it gets hard to understand.

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

There are very few problems that we have had with this platform, but from the technical support it has solved everything immediately, from errors with the page to small questions of use. We have simply had a quick response without a hitch when needing help from the ProductPlan support team.

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

Apptio Targetprocess outshone the competition on several benchmarks. The most important for our team was ease of administration, ease of configuration, cost of licenses, and ability to leverage the tool in multiple areas (not just project management or engineering). Apptio Targetprocess ranked top in each category, with anonymous scoring from members across the selection team.

Incentivized

ProductPlan is a direct competitor to Aha!. Whereas JIRA and Trello are for mostly handling the operational tasks, ProductPlan and Aha! are for strategizing. ProductPlan is very well suited to give straight communication on what to achieve in the future and why. JIRA and Trello are the tools managing how to achieve those tasks.

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• Lower administrative burden on product teams. The "team" nature of resource manager saves a significant amount of admin time for our Product teams when managing resources and their alignment
• Lean processes for labor management. Simplifying time entry to very few tasks, and enabling time entry at a team level streamlines the representation of work and cuts back on wasted time churning through admin activities

Incentivized

• Good value tool.

Incentivized