What users are saying about
13 Ratings
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Top Rated
1398 Ratings
13 Ratings
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Score 7.1 out of 101

Tableau Desktop

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Top Rated
1398 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Apptio

If you are trying to understand your IT costs and have cost pools and services defined then you are in a good position to move forward. If you are missing one of those items, spend the time getting that figured out before trying to implement the system. You can do that in parallel and use the ATUM model but it will not be an quick implementation. Ask what services Apptio can help with during the implementation process. They have some very good resources that can help provide best practice details from other customers.
Rick Eckoff profile photo

Tableau Desktop

Great for visualizing basic and complex analytics, can be very useful in a myriad of situations, for example it can be summarized up for grand views for executives and plenty of drill down opportunities for more analyst level staff. This allows the staff to performing the analytics to save time by not having to duplicate reports on different levels for different staff.
Clinton Shields profile photo

Feature Rating Comparison

BI Standard Reporting

Apptio
Tableau Desktop
8.4
Pixel Perfect reports
Apptio
Tableau Desktop
8.3
Customizable dashboards
Apptio
Tableau Desktop
9.1
Report Formatting Templates
Apptio
Tableau Desktop
7.7

Ad-hoc Reporting

Apptio
Tableau Desktop
8.3
Drill-down analysis
Apptio
Tableau Desktop
8.6
Formatting capabilities
Apptio
Tableau Desktop
8.4
Integration with R or other statistical packages
Apptio
Tableau Desktop
7.8
Report sharing and collaboration
Apptio
Tableau Desktop
8.2

Report Output and Scheduling

Apptio
Tableau Desktop
8.4
Publish to Web
Apptio
Tableau Desktop
8.7
Publish to PDF
Apptio
Tableau Desktop
8.6
Report Versioning
Apptio
Tableau Desktop
8.1
Report Delivery Scheduling
Apptio
Tableau Desktop
8.4
Delivery to Remote Servers
Apptio
Tableau Desktop
8.1

Data Discovery and Visualization

Apptio
Tableau Desktop
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
Apptio
Tableau Desktop
8.5
Location Analytics / Geographic Visualization
Apptio
Tableau Desktop
8.6
Predictive Analytics
Apptio
Tableau Desktop
7.4

Access Control and Security

Apptio
Tableau Desktop
8.3
Multi-User Support (named login)
Apptio
Tableau Desktop
8.5
Role-Based Security Model
Apptio
Tableau Desktop
8.3
Multiple Access Permission Levels (Create, Read, Delete)
Apptio
Tableau Desktop
8.3
Single Sign-On (SSO)
Apptio
Tableau Desktop
7.9

Mobile Capabilities

Apptio
Tableau Desktop
8.0
Responsive Design for Web Access
Apptio
Tableau Desktop
8.4
Dedicated iOS Application
Apptio
Tableau Desktop
7.7
Dedicated Android Application
Apptio
Tableau Desktop
7.4
Dashboard / Report / Visualization Interactivity on Mobile
Apptio
Tableau Desktop
8.4

Application Program Interfaces (APIs) / Embedding

Apptio
Tableau Desktop
7.5
REST API
Apptio
Tableau Desktop
8.0
Javascript API
Apptio
Tableau Desktop
7.6
iFrames
Apptio
Tableau Desktop
6.9
Java API
Apptio
Tableau Desktop
7.4
Themeable User Interface (UI)
Apptio
Tableau Desktop
7.7
Customizable Platform (Open Source)
Apptio
Tableau Desktop
7.1

Pros

Apptio

  • Proprietary, standardized IT data model built into the system. Enables very rapid deployment. Also, by having defined data, it makes it easier to know what to ask for and find it within the organization. Also enables "like for like" benchmarking.
  • The standardized IT data model allows Apptio to deliver a robust set of reports out of the box.
  • Customer support is well beyond expectations. Outstanding. Apptio is a true business partner.
  • Technology Business Management Council is a leading group of CIOs developing the practice and driving new features into Apptio.
No photo available

Tableau Desktop

  • Geographic visualizations with demographic substrates.
  • Combining multiple visualizations into a single dashboard presentation.
  • Creating exploratory dashboards.
  • Storytelling.
  • Their ability to send presentations using a snapshot of the data is outstanding.
David Fickes profile photo

Cons

Apptio

  • TBM is such a new practice, finding resources that either know it or can learn it is challenging. This is no fault of Apptio's, but we rely on them heavily to show us best practice and deliver value proposition. Thankfully their field support engineer is very dedicated to helping us.
No photo available

Tableau Desktop

  • It's weak with Tabular reporting. It also won't let you reference a specific cell in the same table, making scorecards difficult.
  • It needs some more options on colors, shading, 3D, etc., to add variety to the visualizations.
  • Dashboard creation isn't as easy as it could be. Lining different elements up, centering, etc., was sometimes difficult.
Phillip Smith profile photo

Likelihood to Renew

Apptio

Apptio 10.0
Based on 4 answers
Great tool, great value.
Dennis Otieno, MBA, PMP, MCITP profile photo

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
It is an investment that the organization is willing to make, as it drives efficiency that no other tool can. It also becomes more powerful, the more you use it and learn about it, so maintaining a consistent standard with it makes great sense to our organization. The reason it is not rated at 10 here, is that it is more expensive than many alternatives, but it is certainly worth the investment.
James Martin profile photo

Usability

Apptio

Apptio 9.0
Based on 1 answer
Apptio is proving to be a relatively user-friendly product, assuming proper skill sets and training. Enterprise Analytical abilities to support the proper data readiness and implementation are key.
No photo available

Tableau Desktop

Tableau Desktop 8.7
Based on 23 answers
Still requires a lot of work to create a good looking dashboard.
Phillip Smith profile photo

Reliability and Availability

Apptio

Apptio 10.0
Based on 1 answer
Excellent, so far. SaaS-based...assuming effective data links and connectivity
No photo available

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn profile photo

Performance

Apptio

Apptio 10.0
Based on 1 answer
Excellent, so far.
No photo available

Tableau Desktop

Tableau Desktop 6.2
Based on 9 answers
Tableau's connections to third-party sources can be somewhat slow due to the time required to speak to a source over a network. However, if you properly utilize Tableau's Data Source Extracts, then the speed is incredible. On the other hand, Tableau makes it very easy for the user to put too much data into one dashboard, which can impact performance. All in all, if you use the tool properly, speed should not be a concern.
Brad Llewellyn profile photo

Support

Apptio

Apptio 9.0
Based on 1 answer
Solid support so far, primarily focused on implementation
No photo available

Tableau Desktop

Tableau Desktop 9.0
Based on 16 answers
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
David Fickes profile photo

In-Person Training

Apptio

Apptio 10.0
Based on 1 answer
Excellent. We were able to coordinate an onsite course for several vs flying everyone to Apptio Training in Seattle.
No photo available

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
Extensive and beneficial - users have shown great benefit of training and put it to practical use.
Paul Morgan profile photo

Online Training

Apptio

Apptio 9.0
Based on 1 answer
Was simply used to get familiar with the tool. Good introduction to the in-person course.
No photo available

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh profile photo

Implementation

Apptio

Apptio 9.0
Based on 1 answer
Well, so far. Apptio Consulting covered specific model architecting areas particularly. Most of the heavy lifting is being done in-house with support from Apptio as it relates to tool impacts and needs. Some administrative tasks were redundant
No photo available

Tableau Desktop

Tableau Desktop 8.0
Based on 34 answers
Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.
Phillip Smith profile photo

Alternatives Considered

Apptio

There is no true competitor that is even comparable to allowing the same capabilities and benefits Apptio provides. It is ground breaking in every sense of the word and will make a huge difference for each and every customer. It can be very complex at times, but like everything in life anything worth implementing takes time, effort, and some growing pains.
No photo available

Tableau Desktop

I haven't used other tools for a number of years - when I made the selection my criteria were ease of use (including, slicing & dicing data at will), connectivity to various data sources (especially REST API - which Tableau doesn't support natively but now has a way to use through the Web Data Connector). An element that is often overlooked is the ecosystem: other services or tools complementing & extending Tableau, the support community, training opportunities, books and even the availability of skilled resources in the field. And finally, price was a factor.In some cases I use Klipfolio as an alternative to Tableau dashboards. I see it as a matter of "fit to task" and data-maturity. Sometimes Tableau dashboards are just overkill for building nice-looking, simple dashboards where my client doesn't need too much controls (i.e. no highlighting or segmentation at will).
Stéphane Hamel profile photo

Scalability

Apptio

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.
Chandra Bhanu Pratap Singh profile photo

Return on Investment

Apptio

  • Apptio Technology Business Management has greatly improved our chargeback transparency to the lines of business.
  • Apptio Technology Business Management has reduced our internal processing time for transfer pricing and various monthly reports.
  • We have yet to apply the IT expenses to a business metric within Apptio Technology Business Management but that is on the roadmap.
  • Apptio Technology Business Management has provided valuable cost level reports but we are still struggling to create the high level dashboards within the tool.
Rick Eckoff profile photo

Tableau Desktop

  • Easily able to create scalable self-service tools for users. In combination with Tableau Server, creating a tool that provides visualization of an entire data set is only slightly more difficult than providing visualization of a single group of records. This enables me to save many hours each month that were previously spent re-generating different cuts of the same report.
Peter Rigano profile photo

Pricing Details

Apptio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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