What users are saying about
4 Ratings
27 Ratings
4 Ratings
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Score 8 out of 101
27 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
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Bitrix24

We use Bitrix24 to manage our publication projects. We currently have about 15 employees/contractors/stakeholders working towards 30 projects at any one time, Bitrix24 gives us an integrated workspace for discussion. As the manager, I can assign projects and tasks to users, and get an overview of their workload. It also gives me a good overview of the work programme.
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Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Bitrix24
Customer data management / contact management
Apptivo
8.7
Bitrix24
Workflow management
Apptivo
6.8
Bitrix24
Territory management
Apptivo
4.5
Bitrix24
Opportunity management
Apptivo
4.5
Bitrix24
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Bitrix24
Quote & order management
Apptivo
1.0
Bitrix24
Interaction tracking
Apptivo
1.8
Bitrix24
Channel / partner relationship management
Apptivo
4.5
Bitrix24

Customer Service & Support

Apptivo
5.7
Bitrix24
Case management
Apptivo
7.7
Bitrix24
Help desk management
Apptivo
3.6
Bitrix24

Marketing Automation

Apptivo
4.5
Bitrix24
Lead management
Apptivo
4.5
Bitrix24
Email marketing
Apptivo
4.5
Bitrix24

CRM Project Management

Apptivo
7.3
Bitrix24
Task management
Apptivo
8.7
Bitrix24
Billing and invoicing management
Apptivo
4.5
Bitrix24
Reporting
Apptivo
8.7
Bitrix24

Customization

Apptivo
6.4
Bitrix24
Custom fields
Apptivo
6.4
Bitrix24
Custom objects
Apptivo
6.4
Bitrix24

Security

Apptivo
9.8
Bitrix24
Single sign-on capability
Apptivo
9.9
Bitrix24
Role-based user permissions
Apptivo
9.7
Bitrix24

Platform

Apptivo
9.7
Bitrix24
Mobile access
Apptivo
9.7
Bitrix24

Project Management

Apptivo
Bitrix24
5.8
Task Management
Apptivo
Bitrix24
6.1
Gantt Charts
Apptivo
Bitrix24
7.0
Scheduling
Apptivo
Bitrix24
5.6
Workflow Automation
Apptivo
Bitrix24
4.9
Mobile Access
Apptivo
Bitrix24
5.6
Search
Apptivo
Bitrix24
7.2
Visual planning tools
Apptivo
Bitrix24
4.5

Communication

Apptivo
Bitrix24
6.5
Chat
Apptivo
Bitrix24
6.7
Notifications
Apptivo
Bitrix24
6.1
Discussions
Apptivo
Bitrix24
6.4
Surveys
Apptivo
Bitrix24
5.7
Internal knowledgebase
Apptivo
Bitrix24
7.4
Integrates with GoToMeeting
Apptivo
Bitrix24
7.0
Integrates with Gmail and Google Hangouts
Apptivo
Bitrix24
6.9
Integrates with Outlook
Apptivo
Bitrix24
6.0

File Sharing & Management

Apptivo
Bitrix24
6.5
Versioning
Apptivo
Bitrix24
6.8
Video files
Apptivo
Bitrix24
6.3
Audio files
Apptivo
Bitrix24
2.9
Document collaboration
Apptivo
Bitrix24
6.6
Access control
Apptivo
Bitrix24
7.4
Advanced security features
Apptivo
Bitrix24
7.4
Integrates with Google Drive
Apptivo
Bitrix24
7.3
Device sync
Apptivo
Bitrix24
7.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
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  • Task assignment
  • Task and Project management
  • User management
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Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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  • In spite of various good features of bitrix24, it has room of various improvement also. Bitrix24 has various crash reports in our organization which makes birtix24 annoying. Sometimes the downtime is more than 5 hours, which makes bitrix24 poor on the technical side. This means you cannot depend on bitrix24 for your work; you have to maintain a back up plan for it.
  • You cannot connect various other applications in bitrix24. It supports very few applications. [For example] Grammarly works poorly in bitrix24.
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Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
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No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
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I've attempted various task administration/joint effort apparatuses including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, and so on. I can't address the client support of Bitrix, as I haven't reached them. Up until now, the framework has been genuinely dependable. The work area Windows customer is to some degree constrained, when contrasted with the web version, yet for most workplaces, I can't envision this is a major issue. I truly haven't utilized the CRM or communication alternatives, so I can't remark on them.
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Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
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  • There is a noticeable difference in our company after executing Bitrix24 . It has expanded the efficiency of workers inside the office and within the whole organization. Right now, the communication between representatives is speedy and it explains different work inquiries. Takes less time to tackle issues. This prompts a decent virtual workplace.
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Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Bitrix24

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Bitrix24 Editions & Modules
Bitrix24
Additional Pricing Details