What users are saying about

Apptivo

4 Ratings

Apptivo

4 Ratings
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Score 8 out of 101

Bubble Innovator

15 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Bubble Innovator

No stage gate or portfolio reporting solution can overcome poor input data. The organization has to be willing to commit to consistent and rigorous updates of the information, or the reporting becomes useless. From what I've seen of competitive systems, Bubble Innovator is the easiest to use in this regard, so the excuse of not having good data because it's painful to upload or cumbersome to retrieve goes away. And the ease with which you can produce customized reports allows you to immediately find the gaps and weak points in your data, and take action to address them. That's not to say that every report and function in Bubble Innovator is perfect. But the close collaboration and responsiveness of the Bubble Innovation team has made it relatively easy to triage, prioritize, and implement improvements along the way.
Matt Parsons profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Bubble Innovator
Customer data management / contact management
Apptivo
8.7
Bubble Innovator
Workflow management
Apptivo
6.8
Bubble Innovator
Territory management
Apptivo
4.5
Bubble Innovator
Opportunity management
Apptivo
4.5
Bubble Innovator
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Bubble Innovator
Quote & order management
Apptivo
1.0
Bubble Innovator
Interaction tracking
Apptivo
1.8
Bubble Innovator
Channel / partner relationship management
Apptivo
4.5
Bubble Innovator

Customer Service & Support

Apptivo
5.7
Bubble Innovator
Case management
Apptivo
7.7
Bubble Innovator
Help desk management
Apptivo
3.6
Bubble Innovator

Marketing Automation

Apptivo
4.5
Bubble Innovator
Lead management
Apptivo
4.5
Bubble Innovator
Email marketing
Apptivo
4.5
Bubble Innovator

CRM Project Management

Apptivo
7.3
Bubble Innovator
Task management
Apptivo
8.7
Bubble Innovator
Billing and invoicing management
Apptivo
4.5
Bubble Innovator
Reporting
Apptivo
8.7
Bubble Innovator

Customization

Apptivo
6.4
Bubble Innovator
Custom fields
Apptivo
6.4
Bubble Innovator
Custom objects
Apptivo
6.4
Bubble Innovator

Security

Apptivo
9.8
Bubble Innovator
Single sign-on capability
Apptivo
9.9
Bubble Innovator
Role-based user permissions
Apptivo
9.7
Bubble Innovator

Platform

Apptivo
9.7
Bubble Innovator
Mobile access
Apptivo
9.7
Bubble Innovator

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • I already mentioned the simple user interface for data upload, and the equally intuitive customized reporting. Leadership and "supporting" functions for product development get tremendous value from this because they don't need to hunt down answers anymore. Everything from pipeline planning to operational planning can be built on the same foundation of objective data, rather than many different sources interpreted through many different lenses.
  • But the greatest value I think Bubble Innovator delivers is not really the product itself. It's the sense of partnership and responsiveness from the Bubble Innovation team. The Bubble Innovation team becomes a part of your team. They are valued consultants with helpful input on best practices for stage gate management, portfolio analytics, and report visualization. I have continually been impressed with the responsiveness and effort that their team brings to the table. When we have challenges and need to customize our data or analytics or reporting, they are right there beside us, finding the best solution, sharing prototypes in a test environment, and implementing as fast as possible.
Matt Parsons profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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  • Development of custom functionality, and redefining 'standard' options for the software. As Bubble grows and their customer base increases there will be opportunity for this, at present development projects can be slow and expensive. However the standard software options are excellent, but as processes evolve within organisations the flexibility to evolve the software could be made simpler.
Emma Winter profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Bubble Innovator9.1
Based on 3 answers
It has become a fundamental and popular tool in our business, we would be lost without it
Neville Turner profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Bubble Innovator8.2
Based on 1 answer
The user interface is highly visual and simple. Literally within 10-15 minutes of my introduction to the software, I was up and running. Of course, deeper capabilities become apparent after additional use, but the basic functionality is very simple to grasp. Where there are consistent challenges reported by multiple users, the Bubble Innovation team is quick to connect and put plans in place to address the challenges.
Matt Parsons profile photo

Support

No score
No answers yet
No answers on this topic
Bubble Innovator9.1
Based on 2 answers
I've mentioned it already in this review, but this is really a strength of Bubble Innovator. The team is highly engaged in helping solve challenges to make their customer's lives easier.
Matt Parsons profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
Bubble Innovator8.1
Based on 2 answers
The number of variables made this extremely challenging (org changes, stage gate harmonization, pipeline prioritization, and new governance model). I think the implementation was handled very well in spite of this, and managed to deliver on time and on budget.
Matt Parsons profile photo

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
We found Innovator provided all the functionality we required in a lightweight solution that was easy to configure to our processes, provided benefits to almost all those who accessed it with little or no training. Other systems may offer more depth of functionality but this makes them more cumbersome to use and requires more training of users. Innovator also offers a more transparent cost structure - you can immediately see what it will cost as all the functionality is automatically available within the price
Neville Turner profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • Increased efficiency at several levels - Proejct Teams/Project Managers/Portfolio Decsision Makers
  • Driven consistency of process and reporting across a complex global organization
  • Greater visibility of NPD pipeline has led to improved cross functional alignment on priorites
  • Improved portfolio decision making capability
Neville Turner profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Bubble Innovator

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Bubble Innovator Editions & Modules
Bubble Innovator
Additional Pricing Details