What users are saying about
4 Ratings
26 Ratings
4 Ratings
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Score 8 out of 101
26 Ratings
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Score 9 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

GreenRope

The price point and full featured application of GreenRope makes it perfect for small and medium sized businesses. GreenRope is an excellent alternative to some of the higher priced, better known CRM systems (Infusionsoft, AWeber, Ontraport, etc.). If you have specific requirements for your industry or business, GreenRope support will help to ensure that you get set up properly with what you need
Raylene Wall profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
GreenRope
8.3
Customer data management / contact management
Apptivo
8.7
GreenRope
9.4
Workflow management
Apptivo
6.8
GreenRope
9.1
Territory management
Apptivo
4.5
GreenRope
8.0
Opportunity management
Apptivo
4.5
GreenRope
9.7
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
GreenRope
9.7
Quote & order management
Apptivo
1.0
GreenRope
9.0
Interaction tracking
Apptivo
1.8
GreenRope
9.7
Channel / partner relationship management
Apptivo
4.5
GreenRope
6.6
Contract management
Apptivo
GreenRope
3.8

Customer Service & Support

Apptivo
5.7
GreenRope
9.6
Case management
Apptivo
7.7
GreenRope
9.7
Help desk management
Apptivo
3.6
GreenRope
9.7
Call center management
Apptivo
GreenRope
9.5

Marketing Automation

Apptivo
4.5
GreenRope
9.2
Lead management
Apptivo
4.5
GreenRope
9.1
Email marketing
Apptivo
4.5
GreenRope
9.4

CRM Project Management

Apptivo
7.3
GreenRope
9.6
Task management
Apptivo
8.7
GreenRope
9.4
Billing and invoicing management
Apptivo
4.5
GreenRope
9.7
Reporting
Apptivo
8.7
GreenRope
9.7

Customization

Apptivo
6.4
GreenRope
8.4
Custom fields
Apptivo
6.4
GreenRope
9.1
Custom objects
Apptivo
6.4
GreenRope
8.5
Scripting environment
Apptivo
GreenRope
7.0
API for custom integration
Apptivo
GreenRope
9.1

Security

Apptivo
9.8
GreenRope
8.8
Single sign-on capability
Apptivo
9.9
GreenRope
8.6
Role-based user permissions
Apptivo
9.7
GreenRope
9.0

Platform

Apptivo
9.7
GreenRope
8.0
Mobile access
Apptivo
9.7
GreenRope
8.0

CRM Reporting & Analytics

Apptivo
GreenRope
8.8
Forecasting
Apptivo
GreenRope
8.7
Pipeline visualization
Apptivo
GreenRope
8.5
Customizable reports
Apptivo
GreenRope
9.4

Social CRM

Apptivo
GreenRope
9.0
Social data
Apptivo
GreenRope
9.0
Social engagement
Apptivo
GreenRope
9.0

Integrations with 3rd-party Software

Apptivo
GreenRope
9.2
Marketing automation
Apptivo
GreenRope
9.0
Compensation management
Apptivo
GreenRope
9.3

Pros

Apptivo

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

GreenRope

  • Greenrope's dashboard is great because it gives me a snapshot on what is happening right now and notifies me on what needs to get taken care of right now. For instance, what phone calls do I need to make this morning or what events I need to prepare for in the afternoon. It also keeps track of what other employees are doing and how close they are to finishing current projects.
  • Gives me an up to the second picture of who is interacting with me from email reads or website clicks. From this we can find out which webpages and content is most important for our clients. We can also look at what webpages work for a client and what drives them to make an appointment.
  • Greenrope is robust and able to automate tasks eliminating errors made by our employees.
Lance Labno profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

GreenRope

  • I love Greenropes interface on the computer and would like to see their iphone app look and behave similarly.
  • I would like to see Greenrope have the ability to print greeting cards from my contact list and mail them.
Lance Labno profile photo

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.8
Based on 8 answers
In spite of a few flaws, GreenRope is a very extensive product offering for small companies
Douglas K. Foster profile photo

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

GreenRope

GreenRope 6.6
Based on 4 answers
It does everything I need when I'm at my computer. I would just like to have greater functionality in the iphone app. I have discussed with Greenrope my issues and they appear to be working on these issues
Lance Labno profile photo

Support

Apptivo

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 7.3
Based on 2 answers
Right from the beginning, GreenRope's staff have been extremely helpful with getting us setup and answering all of our questions. In addition to chat support, the documentation provided within GreenRope itself is detailed and easily accessible. GreenRope is also really good about letting you know that they are available - and how to contact them. My questions/requests are answered quickly, every time.
Raylene Wall profile photo

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

GreenRope

GreenRope 8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau profile photo

Alternatives Considered

Apptivo

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

GreenRope

GreenRope is much, much better than MailChimp. The functionality is much more sophisticated and the tracking metrics are a huge improvement.
Venesa Figueroa profile photo

Return on Investment

Apptivo

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

GreenRope

  • We have just recently started using GreenRope so we haven't quite been able to see the ROI yet. However, everyone in our office is very excited about it and is very impressed by its functionality.
Venesa Figueroa profile photo

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*
1.  Per Account

GreenRope Editions & Modules

GreenRope
Edition
Starter
$1491
Prime
$1991
Pro
$2491
Premium
$2991
Powerhouse
$3491
Supreme
$4491
Ultimate
$6991
1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

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