What users are saying about
4 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 101
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Planview LeanKit

LeanKit works well if you want a powerful, customizable kanban board system for organizing tasks with a team. It allows for nesting lanes for advanced organization, and even cards within cards. Each card can capture a lot of information and allows for comments. For many people, LeanKit is probably a bit more powerful than they need for a simple task system.
Nate Dillon profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Planview LeanKit
Customer data management / contact management
Apptivo
8.7
Planview LeanKit
Workflow management
Apptivo
6.8
Planview LeanKit
Territory management
Apptivo
4.5
Planview LeanKit
Opportunity management
Apptivo
4.5
Planview LeanKit
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Planview LeanKit
Quote & order management
Apptivo
1.0
Planview LeanKit
Interaction tracking
Apptivo
1.8
Planview LeanKit
Channel / partner relationship management
Apptivo
4.5
Planview LeanKit

Customer Service & Support

Apptivo
5.7
Planview LeanKit
Case management
Apptivo
7.7
Planview LeanKit
Help desk management
Apptivo
3.6
Planview LeanKit

Marketing Automation

Apptivo
4.5
Planview LeanKit
Lead management
Apptivo
4.5
Planview LeanKit
Email marketing
Apptivo
4.5
Planview LeanKit

CRM Project Management

Apptivo
7.3
Planview LeanKit
Task management
Apptivo
8.7
Planview LeanKit
Billing and invoicing management
Apptivo
4.5
Planview LeanKit
Reporting
Apptivo
8.7
Planview LeanKit

Customization

Apptivo
6.4
Planview LeanKit
Custom fields
Apptivo
6.4
Planview LeanKit
Custom objects
Apptivo
6.4
Planview LeanKit

Security

Apptivo
9.8
Planview LeanKit
Single sign-on capability
Apptivo
9.9
Planview LeanKit
Role-based user permissions
Apptivo
9.7
Planview LeanKit

Platform

Apptivo
9.7
Planview LeanKit
Mobile access
Apptivo
9.7
Planview LeanKit

Pros

Apptivo

  • Good for streamlining project management on projects over a long life cycle.
  • Helpful in keeping contacts up to date and relevant.
  • Streamlines processes across the organization where there are many departments.
No photo available

Planview LeanKit

  • Okta Integration: We love using SSO for all our SaaS apps, and as new team members join, they can be automatically joined to the appropriate LeanKit boards.
  • Filtering and viewing: Can filter and refine by several fields as well as custom fields. Assigned Users, Tagged, Card Type, Date, etc
  • Their analytics and reporting can be helpful for PMs, especially if they have several teams they oversee.
Colin Jackson, CISSP, MMIS, GMON profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Planview LeanKit

  • The formatting of what they call "cards" could be better. They can be clunky if you have a lot of text in just one.
  • Needs better support for media, attachments.
  • Not the most pretty interface in my opinion, though it works.
No photo available

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

Planview LeanKit

Planview LeanKit 8.0
Based on 1 answer
I see no reason why in the future my department would not be using this product.
No photo available

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Planview LeanKit

Planview LeanKit 7.0
Based on 2 answers
LeanKit isn't the best designed Kanban system I've seen, but overall it's pretty usable. The boards I've used are pretty complex, so it can be difficult to find things. I found that searching and filtering for specific cards was somewhat of a challenge. Dragging a card from one lane to another is kind of a fun way to get things done though.
Nate Dillon profile photo

Support

Apptivo

No score
No answers yet
No answers on this topic

Planview LeanKit

Planview LeanKit 10.0
Based on 2 answers
It solves all our needs at this time.
No photo available

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Planview LeanKit

Planview LeanKit 10.0
Based on 1 answer
No photo available

Alternatives Considered

Apptivo

The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
No photo available

Planview LeanKit

I personally prefer Asana over LeanKit by quite a lot. I think that LeanKit is very similar to Asana's Kanban feature and Trello, but is much less sleek looking than Asana. Asana's clean and sleek UI makes me enjoy project management much more than LeanKit. It might sound silly that the UI makes so much of a difference to me, but it really does. Trello is also sleeker than LeanKit, but I still prefer Asana because it has the most customization options and the best interface overall.
No photo available

Return on Investment

Apptivo

  • Helped us increase time to completion of projects.
  • Allowed us to execute on customer service and response times.
  • Elevated our department's visibility within the organization for a more streamlined workflow.
No photo available

Planview LeanKit

  • LeanKit has made it easier for new employees to understand other employees' roles in the company by seeing their workload.
  • It makes it clear who is responsible for what project so that there is more accountability at our company.
  • It helps our project manager schedule new projects in a way that we all can see.
No photo available

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Edition
StarterFree1
Premium$101
Ultimate$251
EnterpriseN/A
  1. Per User per Month
Additional Pricing Details

Planview LeanKit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Planview LeanKit Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Apptivo
6.3
Planview LeanKit
7.5

Likelihood to Renew

Apptivo
Planview LeanKit
8.0

Usability

Apptivo
2.7
Planview LeanKit
7.0

Support

Apptivo
Planview LeanKit
10.0

Implementation

Apptivo
3.6
Planview LeanKit
10.0

Add comparison