What users are saying about

Apptivo

4 Ratings

Apptivo

4 Ratings
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Score 8 out of 101

Planview LeanKit

22 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
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Planview LeanKit

I loved it for the hiring pipeline. Kept that simple process organized and in check. However, it's very hard to modify the template and there are other comparable tools, often free, that do the same job but are much easier to customize. I think this tool works if you have repeated steps you want to follow. Not as great for free-form.
Heather Neisen profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Planview LeanKit
Customer data management / contact management
Apptivo
8.7
Planview LeanKit
Workflow management
Apptivo
6.8
Planview LeanKit
Territory management
Apptivo
4.5
Planview LeanKit
Opportunity management
Apptivo
4.5
Planview LeanKit
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Planview LeanKit
Quote & order management
Apptivo
1.0
Planview LeanKit
Interaction tracking
Apptivo
1.8
Planview LeanKit
Channel / partner relationship management
Apptivo
4.5
Planview LeanKit

Customer Service & Support

Apptivo
5.7
Planview LeanKit
Case management
Apptivo
7.7
Planview LeanKit
Help desk management
Apptivo
3.6
Planview LeanKit

Marketing Automation

Apptivo
4.5
Planview LeanKit
Lead management
Apptivo
4.5
Planview LeanKit
Email marketing
Apptivo
4.5
Planview LeanKit

CRM Project Management

Apptivo
7.3
Planview LeanKit
Task management
Apptivo
8.7
Planview LeanKit
Billing and invoicing management
Apptivo
4.5
Planview LeanKit
Reporting
Apptivo
8.7
Planview LeanKit

Customization

Apptivo
6.4
Planview LeanKit
Custom fields
Apptivo
6.4
Planview LeanKit
Custom objects
Apptivo
6.4
Planview LeanKit

Security

Apptivo
9.8
Planview LeanKit
Single sign-on capability
Apptivo
9.9
Planview LeanKit
Role-based user permissions
Apptivo
9.7
Planview LeanKit

Platform

Apptivo
9.7
Planview LeanKit
Mobile access
Apptivo
9.7
Planview LeanKit

Project Management

Apptivo
Planview LeanKit
7.2
Task Management
Apptivo
Planview LeanKit
7.7
Resource Management
Apptivo
Planview LeanKit
6.3
Gantt Charts
Apptivo
Planview LeanKit
6.0
Scheduling
Apptivo
Planview LeanKit
6.6
Workflow Automation
Apptivo
Planview LeanKit
6.4
Team Collaboration
Apptivo
Planview LeanKit
7.8
Support for Agile Methodology
Apptivo
Planview LeanKit
9.4
Support for Waterfall Methodology
Apptivo
Planview LeanKit
8.6
Document Management
Apptivo
Planview LeanKit
5.0
Email integration
Apptivo
Planview LeanKit
8.0
Mobile Access
Apptivo
Planview LeanKit
6.4
Timesheet Tracking
Apptivo
Planview LeanKit
7.0
Change request and Case Management
Apptivo
Planview LeanKit
8.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
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  • Keeps details organized.
  • Makes viewing overall progress in a given project easily identifiable.
  • We're able to get a good overview of what projects we complete over time and which ones are coming up.
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Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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  • It would be nice to have a place to provide daily updates besides a comments section; perhaps a section that has a date and a status color (green/yellow/red).
  • UI is not very sleek or modern looking.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Planview LeanKit8.0
Based on 1 answer
I see no reason why in the future my department would not be using this product.
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Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Planview LeanKit10.0
Based on 1 answer
All users in our company were told our process but never had to be taught how to use the product.
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Support

No score
No answers yet
No answers on this topic
Planview LeanKit8.0
Based on 1 answer
It solves all our needs at this time.
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Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
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Planview LeanKit10.0
Based on 1 answer
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Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
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I personally prefer Asana over LeanKit by quite a lot. I think that LeanKit is very similar to Asana's Kanban feature and Trello, but is much less sleek looking than Asana. Asana's clean and sleek UI makes me enjoy project management much more than LeanKit. It might sound silly that the UI makes so much of a difference to me, but it really does. Trello is also sleeker than LeanKit, but I still prefer Asana because it has the most customization options and the best interface overall.
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Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
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  • Greater accountability
  • Faster throughput
  • Less falling through the cracks; all projects and tasks are visible
Deron Austin profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Planview LeanKit

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Planview LeanKit Editions & Modules
Planview LeanKit
Additional Pricing Details