What users are saying about
4 Ratings
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55 Ratings
4 Ratings
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Score 8 out of 101

Mavenlink

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55 Ratings
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Score 8 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Mavenlink

Probably well suited from an analytics perspective for a management team. Asking questions like how many hours have each team member in a project spent in total? Are the hours being spent on certain projects optimal?From a worker's perspective, it's a nightmare. Every single day I have to go into the timesheet and mark my time. If the project's task is not on there, I have to click "Projects". I have to search for my project. I have to go to the tasks. I have to add the task. Then I have to go back into my timesheet. Then, sometimes I'm not even assigned a project, so I have to ask someone to assign it to me.It's possible that my company hasn't fully optimized Mavenlink to the point where it's not annoying to workers anymore. But it should just be easier, I don't know how to help there.
No photo available

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Mavenlink
Customer data management / contact management
Apptivo
8.7
Mavenlink
Workflow management
Apptivo
6.8
Mavenlink
Territory management
Apptivo
4.5
Mavenlink
Opportunity management
Apptivo
4.5
Mavenlink
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Mavenlink
Quote & order management
Apptivo
1.0
Mavenlink
Interaction tracking
Apptivo
1.8
Mavenlink
Channel / partner relationship management
Apptivo
4.5
Mavenlink

Customer Service & Support

Apptivo
5.7
Mavenlink
Case management
Apptivo
7.7
Mavenlink
Help desk management
Apptivo
3.6
Mavenlink

Marketing Automation

Apptivo
4.5
Mavenlink
Lead management
Apptivo
4.5
Mavenlink
Email marketing
Apptivo
4.5
Mavenlink

CRM Project Management

Apptivo
7.3
Mavenlink
Task management
Apptivo
8.7
Mavenlink
Billing and invoicing management
Apptivo
4.5
Mavenlink
Reporting
Apptivo
8.7
Mavenlink

Customization

Apptivo
6.4
Mavenlink
Custom fields
Apptivo
6.4
Mavenlink
Custom objects
Apptivo
6.4
Mavenlink

Security

Apptivo
9.8
Mavenlink
Single sign-on capability
Apptivo
9.9
Mavenlink
Role-based user permissions
Apptivo
9.7
Mavenlink

Platform

Apptivo
9.7
Mavenlink
Mobile access
Apptivo
9.7
Mavenlink

Project Management

Apptivo
Mavenlink
7.3
Task Management
Apptivo
Mavenlink
8.4
Resource Management
Apptivo
Mavenlink
8.0
Gantt Charts
Apptivo
Mavenlink
7.5
Scheduling
Apptivo
Mavenlink
7.5
Workflow Automation
Apptivo
Mavenlink
8.2
Team Collaboration
Apptivo
Mavenlink
7.9
Document Management
Apptivo
Mavenlink
6.0
Email integration
Apptivo
Mavenlink
7.2
Mobile Access
Apptivo
Mavenlink
4.7
Timesheet Tracking
Apptivo
Mavenlink
8.8
Change request and Case Management
Apptivo
Mavenlink
6.1
Budget and Expense Management
Apptivo
Mavenlink
7.8

Professional Services Automation

Apptivo
Mavenlink
6.8
Quotes/estimates
Apptivo
Mavenlink
7.3
Invoicing
Apptivo
Mavenlink
6.0
Project & financial reporting
Apptivo
Mavenlink
7.7
Integration with accounting software
Apptivo
Mavenlink
6.2

Pros

Apptivo

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

Mavenlink

  • Process Solidification - Mavenlink allows us to intuitively plan new processes and rework old ones within a template mode, that we can then convert into any number of projects that we need to. It's great to have the ability to rework templates as we see fit to optimize our workflow without needing to alter projects that are already in-process.
  • Time Tracking is important to some of our clients. Our team enjoys how integrated time tracking is [done at] the task level. It's always right there near the task you're working on, so there's no time wasted by managing time in other external modules or softwares.
  • Our team appreciates being able to know, right away, what the day's task load looks like. Mavenlink does an amazing job of showing what the team's workload looks like for the day, next 2 weeks, month...whatever you want. And it can get either as simplified or as granular as you need it to be in terms of hour allocation down to the person or by project. Mavenlink has mastered the 30,000-ft. view of the team's workload. It lets us make decisions at a glance, rather than rifling through project documents, trying to hunt due dates.
Ben White profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Mavenlink

  • Sometimes hard to find all open tasks across various projects.
  • Support team not always easy to get a hold of.
Eric Adams profile photo

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 8.8
Based on 4 answers
Poor updates, increased price and subpar service.
Jodi Jahrling profile photo

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Mavenlink

Mavenlink 9.0
Based on 6 answers
It constantly changes and you have no control over changes.
Jodi Jahrling profile photo

Reliability and Availability

Apptivo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony profile photo

Performance

Apptivo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 7.7
Based on 2 answers
There were less than a handful of times where we saw any issues with Mavenlink performance. Pages load quickly. Sometimes a search seems to take more than few seconds, but it's never been a huge deal.
Micquella Anthony profile photo

Support

Apptivo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 10.0
Based on 7 answers
They are not friendly or supportive. They will quote company policies and re-direct without fully understanding the issues you are having.
Jodi Jahrling profile photo

In-Person Training

Apptivo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony profile photo

Online Training

Apptivo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony profile photo

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Mavenlink

Mavenlink 5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony profile photo

Alternatives Considered

Apptivo

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

Mavenlink

I liked Mavenlink more than MS Project because I feel that Mavenlink is easier to use for the average users while Project is designed more for users with project management and / or IT experience. I was very easy for me to train a new user on Mavenlink, even over the phone
Eric Adams profile photo

Scalability

Apptivo

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony profile photo

Return on Investment

Apptivo

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

Mavenlink

  • It has increased our utilization rate, which is very important for agencies.
  • Allows our team to know WHY a project went over budget.
  • Helps us to keep the right people in the right roles on each project.
Joe Mills profile photo

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Edition
StarterFree1
Premium$101
Ultimate$251
EnterpriseN/A
  1. Per User per Month
Additional Pricing Details

Mavenlink

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*

* Training starts at $199. Additional client success programs are available.

Mavenlink Editions & Modules

Edition
Teams$191
Premier$492
Professional$293
  1. annually, for up to 5 users. Additional Users: $4/month/user
  2. For larger customers, price can go as low as $10.
  3. per user, per month
Additional Pricing Details

Add comparison