What users are saying about

Apptivo

4 Ratings

Mavenlink

41 Ratings

Apptivo

4 Ratings
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Score 8 out of 101

Mavenlink

41 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Mavenlink

Mavenlink is perfect for software integration and deployment projects. We have evaluated other tools like Celoxis, Sciforma, Workfront, Pro Workflow, Eclipse, and others against our criteria list and so far Mavenlink score the highest. I wouldn't recommend Mavenlink in case you are doing software development projects since it's not the best for issue tracking (maybe look at JIRA or Redmine).
Alexander Bekhterev profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Mavenlink
Customer data management / contact management
Apptivo
8.7
Mavenlink
Workflow management
Apptivo
6.8
Mavenlink
Territory management
Apptivo
4.5
Mavenlink
Opportunity management
Apptivo
4.5
Mavenlink
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Mavenlink
Quote & order management
Apptivo
1.0
Mavenlink
Interaction tracking
Apptivo
1.8
Mavenlink
Channel / partner relationship management
Apptivo
4.5
Mavenlink

Customer Service & Support

Apptivo
5.7
Mavenlink
Case management
Apptivo
7.7
Mavenlink
Help desk management
Apptivo
3.6
Mavenlink

Marketing Automation

Apptivo
4.5
Mavenlink
Lead management
Apptivo
4.5
Mavenlink
Email marketing
Apptivo
4.5
Mavenlink

CRM Project Management

Apptivo
7.3
Mavenlink
Task management
Apptivo
8.7
Mavenlink
Billing and invoicing management
Apptivo
4.5
Mavenlink
Reporting
Apptivo
8.7
Mavenlink

Customization

Apptivo
6.4
Mavenlink
Custom fields
Apptivo
6.4
Mavenlink
Custom objects
Apptivo
6.4
Mavenlink

Security

Apptivo
9.8
Mavenlink
Single sign-on capability
Apptivo
9.9
Mavenlink
Role-based user permissions
Apptivo
9.7
Mavenlink

Platform

Apptivo
9.7
Mavenlink
Mobile access
Apptivo
9.7
Mavenlink

Project Management

Apptivo
Mavenlink
7.1
Task Management
Apptivo
Mavenlink
8.4
Resource Management
Apptivo
Mavenlink
7.4
Gantt Charts
Apptivo
Mavenlink
7.9
Scheduling
Apptivo
Mavenlink
5.6
Workflow Automation
Apptivo
Mavenlink
8.2
Team Collaboration
Apptivo
Mavenlink
7.4
Document Management
Apptivo
Mavenlink
6.0
Email integration
Apptivo
Mavenlink
7.6
Mobile Access
Apptivo
Mavenlink
5.1
Timesheet Tracking
Apptivo
Mavenlink
8.7
Change request and Case Management
Apptivo
Mavenlink
6.0
Budget and Expense Management
Apptivo
Mavenlink
6.9

Professional Services Automation

Apptivo
Mavenlink
6.1
Quotes/estimates
Apptivo
Mavenlink
7.3
Invoicing
Apptivo
Mavenlink
5.5
Project & financial reporting
Apptivo
Mavenlink
7.3
Integration with accounting software
Apptivo
Mavenlink
4.3

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Holds users accountable through transparency.
  • Each project flows well on the page and is easy to understand.
  • Box.com and Docusign integration.
Eric Adams profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • Sometimes hard to find all open tasks across various projects.
  • Support team not always easy to get a hold of.
Eric Adams profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Mavenlink8.8
Based on 4 answers
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Eric Adams profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Mavenlink7.2
Based on 4 answers
I found Mavenlink to be very easy to use and very transparent.
Eric Adams profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony profile photo

Performance

No score
No answers yet
No answers on this topic
Mavenlink7.7
Based on 2 answers
There were less than a handful of times where we saw any issues with Mavenlink performance. Pages load quickly. Sometimes a search seems to take more than few seconds, but it's never been a huge deal.
Micquella Anthony profile photo

Support

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 5 answers
The Mavenlink team is very responsive to our feedback and bug reports. We've built a reputation as conscientious reporters, which I think is appreciated.
Micquella Anthony profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony profile photo

Online Training

No score
No answers yet
No answers on this topic
Mavenlink8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
Mavenlink5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony profile photo

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
Mavenlink is definitely more full featured than Countersofte Gemini (our old system), Basecamp and Asana and felt more refined that Function Point.
Spence Hackney profile photo

Scalability

No score
No answers yet
No answers on this topic
Mavenlink8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • Mavenlink is easy to use, to have it set up correctly one the time to seize the main functions of Mavenlink, such as master planning tool and statistics should be taken. It takes time, training and group wideband to configure it properly.
Nereida Betancourt profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Mavenlink

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*
1.  Training starts at $199. Additional client success programs are available.
Mavenlink Editions & Modules
Mavenlink
Edition
Teams
$191
Premier
$492
Professional
$293
1. annually, for up to 5 users. Additional Users: $4/month/user
2. For larger customers, price can go as low as $10.
3. per user, per month
Additional Pricing Details