What users are saying about

Apptivo

4 Ratings

OnePageCRM

12 Ratings

Apptivo

4 Ratings
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Score 8 out of 101

OnePageCRM

12 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

OnePageCRM

I have a very simplistic use for CRM and I don't like ones that are complicated or too expensive for a solus user.
OnePageCRM is a GTD (Getting Things Done) system which is intuitive and easy to get started without loads of complicated configuration.
Nigel Heaton profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
OnePageCRM
8.0
Customer data management / contact management
Apptivo
8.7
OnePageCRM
8.0
Workflow management
Apptivo
6.8
OnePageCRM
6.0
Territory management
Apptivo
4.5
OnePageCRM
Opportunity management
Apptivo
4.5
OnePageCRM
9.0
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
OnePageCRM
Quote & order management
Apptivo
1.0
OnePageCRM
Interaction tracking
Apptivo
1.8
OnePageCRM
Channel / partner relationship management
Apptivo
4.5
OnePageCRM
Contract management
Apptivo
OnePageCRM
9.0

Customer Service & Support

Apptivo
5.7
OnePageCRM
Case management
Apptivo
7.7
OnePageCRM
Help desk management
Apptivo
3.6
OnePageCRM

Marketing Automation

Apptivo
4.5
OnePageCRM
8.5
Lead management
Apptivo
4.5
OnePageCRM
9.0
Email marketing
Apptivo
4.5
OnePageCRM
8.0

CRM Project Management

Apptivo
7.3
OnePageCRM
9.0
Task management
Apptivo
8.7
OnePageCRM
10.0
Billing and invoicing management
Apptivo
4.5
OnePageCRM
Reporting
Apptivo
8.7
OnePageCRM
8.0

Customization

Apptivo
6.4
OnePageCRM
Custom fields
Apptivo
6.4
OnePageCRM
Custom objects
Apptivo
6.4
OnePageCRM

Security

Apptivo
9.8
OnePageCRM
9.0
Single sign-on capability
Apptivo
9.9
OnePageCRM
9.0
Role-based user permissions
Apptivo
9.7
OnePageCRM

Platform

Apptivo
9.7
OnePageCRM
9.0
Mobile access
Apptivo
9.7
OnePageCRM
9.0

CRM Reporting & Analytics

Apptivo
OnePageCRM
8.0
Pipeline visualization
Apptivo
OnePageCRM
8.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
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  • Keep tabs on deals in progress
  • The work stream is great and it's easy to use
  • Forces next steps to be scheduled. Again, it has an intuitive interface which means that the "getting things done" principals are easy to use
  • Allows dialing and emailing directly from the software
Nigel Heaton profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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  • The ability to interface with all or many VoIP services would be top of my priority list
  • Skype is not a favourite of mine, but Google hangouts is which is now included with OnePageCRM
  • The ability to create email templates would be good. I have a separate app for that, but it would be good to have it on board
Nigel Heaton profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
Again, my review is based upon my desire for an easy life using a CRM. I have little doubt that OnePageCRM would be configurable for most applications, sophisticated or not. For sales, the way OnePageCRM uses the GTD (Getting Things Done) principal is key to the success I've had with it and what sets it apart from many other programs.
Nigel Heaton profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • The thing is, GTD seems to work well for me and ensures that I don't forget to follow up which is the number one failure in sales prospecting. So, the ROI is obviously good.
Nigel Heaton profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

OnePageCRM

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
OnePageCRM Editions & Modules
OnePageCRM
Additional Pricing Details