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4 Ratings
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Score 8 out of 101
3 Ratings
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Score 5.5 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Orangescrum

This is a good thing for medium/large companies for inside the company and/or for interacting with remote employees/freelancers. As the program facilitates the interaction between employees and managers it speeds up the distribution of tasks and allows managers to identify possible problems on the fly. For indie developers - it's a little expensive.
Miroslav Bobryshev profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Orangescrum
Customer data management / contact management
Apptivo
8.7
Orangescrum
Workflow management
Apptivo
6.8
Orangescrum
Territory management
Apptivo
4.5
Orangescrum
Opportunity management
Apptivo
4.5
Orangescrum
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Orangescrum
Quote & order management
Apptivo
1.0
Orangescrum
Interaction tracking
Apptivo
1.8
Orangescrum
Channel / partner relationship management
Apptivo
4.5
Orangescrum

Customer Service & Support

Apptivo
5.7
Orangescrum
Case management
Apptivo
7.7
Orangescrum
Help desk management
Apptivo
3.6
Orangescrum

Marketing Automation

Apptivo
4.5
Orangescrum
Lead management
Apptivo
4.5
Orangescrum
Email marketing
Apptivo
4.5
Orangescrum

CRM Project Management

Apptivo
7.3
Orangescrum
Task management
Apptivo
8.7
Orangescrum
Billing and invoicing management
Apptivo
4.5
Orangescrum
Reporting
Apptivo
8.7
Orangescrum

Customization

Apptivo
6.4
Orangescrum
Custom fields
Apptivo
6.4
Orangescrum
Custom objects
Apptivo
6.4
Orangescrum

Security

Apptivo
9.8
Orangescrum
Single sign-on capability
Apptivo
9.9
Orangescrum
Role-based user permissions
Apptivo
9.7
Orangescrum

Platform

Apptivo
9.7
Orangescrum
Mobile access
Apptivo
9.7
Orangescrum

Project Management

Apptivo
Orangescrum
8.1
Task Management
Apptivo
Orangescrum
10.0
Resource Management
Apptivo
Orangescrum
10.0
Gantt Charts
Apptivo
Orangescrum
10.0
Scheduling
Apptivo
Orangescrum
7.0
Workflow Automation
Apptivo
Orangescrum
5.0
Team Collaboration
Apptivo
Orangescrum
10.0
Support for Agile Methodology
Apptivo
Orangescrum
9.0
Document Management
Apptivo
Orangescrum
6.0
Email integration
Apptivo
Orangescrum
5.0
Mobile Access
Apptivo
Orangescrum
10.0
Timesheet Tracking
Apptivo
Orangescrum
10.0
Budget and Expense Management
Apptivo
Orangescrum
5.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • We tested the free version of the program. It improved communication within the team.
  • Allowed to trace performance and time spent on tasks. Each team member was aware of the status of the tasks and could plan their work.
  • Simplified interaction with managers, as it could present the results in the form of Gantt charts.
Miroslav Bobryshev profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • The program interface is overloaded. Especially when there is little time for a detailed description of the tasks.
  • I would like a faster way to publish the result at the completion of the task.
  • Projects and tasks are two different workspaces/pages. Personally, it would be more convenient to combine these things.
Miroslav Bobryshev profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
Trello was excellent, but we did not choose it because of the price and relatively positive feedback from employees using Orangescrum who wanted the easiest and fastest way to create reports so as not to be distracted from work (as a two-click report).
Miroslav Bobryshev profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • It accelerated the work of the team, but the mastering of the program interface was slow.
  • The interface is not intuitive. It proved to be quite complicated.
  • For managers, the program has facilitated reporting and streamlined team tracking.
Miroslav Bobryshev profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Orangescrum

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
free
Orangescrum Editions & Modules
Orangescrum
Edition
Startup
$91
Basic
$292
Standard
$493
Professional
$894
Corporate
$1295
1. 10 Users Unlimited Projects Unlimited Tasks, Storage limit 5 GB
2. 20 Users Unlimited Projects Unlimited Tasks, Resource Availability, Storage limit 15 GB
3. 35 Users Unlimited Projects Unlimited Tasks, Resource Availability, Storage limit 30 GB
4. Unlimited Users: Unlimited Projects and Unlimited Tasks, Resource Availability, Storage limit 50 GB
5. 100 Users, Unlimited Projects, Unlimited Tasks, Resource Availability, Storage limit 100 GB.
Additional Pricing Details
Orangescrum Marketplace : https://www.orangescrum.org/add-on