What users are saying about
4 Ratings
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Score 8 out of 101
29 Ratings
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Score 8 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Planview PPM Pro (formerly Innotas)

Innotas is best suited for management of large portfolios with medium-to-large resource pools in a waterfall style of project management. It is less flexible for agile projects, but it does work well in tandem with agile project tools. In that scenario, it provides the high level view of projects and resource utilization while the agile tool(s) handle the give and flex of the tighter details in the project.
Adam Marley profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Planview PPM Pro (formerly Innotas)
Customer data management / contact management
Apptivo
8.7
Planview PPM Pro (formerly Innotas)
Workflow management
Apptivo
6.8
Planview PPM Pro (formerly Innotas)
Territory management
Apptivo
4.5
Planview PPM Pro (formerly Innotas)
Opportunity management
Apptivo
4.5
Planview PPM Pro (formerly Innotas)
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Planview PPM Pro (formerly Innotas)
Quote & order management
Apptivo
1.0
Planview PPM Pro (formerly Innotas)
Interaction tracking
Apptivo
1.8
Planview PPM Pro (formerly Innotas)
Channel / partner relationship management
Apptivo
4.5
Planview PPM Pro (formerly Innotas)

Customer Service & Support

Apptivo
5.7
Planview PPM Pro (formerly Innotas)
Case management
Apptivo
7.7
Planview PPM Pro (formerly Innotas)
Help desk management
Apptivo
3.6
Planview PPM Pro (formerly Innotas)

Marketing Automation

Apptivo
4.5
Planview PPM Pro (formerly Innotas)
Lead management
Apptivo
4.5
Planview PPM Pro (formerly Innotas)
Email marketing
Apptivo
4.5
Planview PPM Pro (formerly Innotas)

CRM Project Management

Apptivo
7.3
Planview PPM Pro (formerly Innotas)
Task management
Apptivo
8.7
Planview PPM Pro (formerly Innotas)
Billing and invoicing management
Apptivo
4.5
Planview PPM Pro (formerly Innotas)
Reporting
Apptivo
8.7
Planview PPM Pro (formerly Innotas)

Customization

Apptivo
6.4
Planview PPM Pro (formerly Innotas)
Custom fields
Apptivo
6.4
Planview PPM Pro (formerly Innotas)
Custom objects
Apptivo
6.4
Planview PPM Pro (formerly Innotas)

Security

Apptivo
9.8
Planview PPM Pro (formerly Innotas)
Single sign-on capability
Apptivo
9.9
Planview PPM Pro (formerly Innotas)
Role-based user permissions
Apptivo
9.7
Planview PPM Pro (formerly Innotas)

Platform

Apptivo
9.7
Planview PPM Pro (formerly Innotas)
Mobile access
Apptivo
9.7
Planview PPM Pro (formerly Innotas)

Pros

Apptivo

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

Planview PPM Pro (formerly Innotas)

  • Gives insight to the breadth of your project portfolio. When everybody has their wishlist of what they want done, Innotas shows what is being achieved, and by whom. That is crucial data for management.
  • Exposes resource over-utilization. When a developer is committed to more than one project, it drags down both. Every additional project reduces a developer's productivity.
  • Provides visibility to the project timelines. Management doesn't just want their wishlist completed, they need to know how long it will take. Innotas helps provide the high-level view they need to control the flow.
Adam Marley profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Planview PPM Pro (formerly Innotas)

  • The details of projects, resources and time can be tedious to manage. Innotas does not alleviate the tedium. An intuitive interface for manipulating projects and resources that breaks out of the MS Project mold would go far to make it a better management tool.
Adam Marley profile photo

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

Planview PPM Pro (formerly Innotas)

Planview PPM Pro (formerly Innotas) 9.9
Based on 10 answers
Because I never evaluated other tools, I would be open to considering others. Given our establishment with Innotas and the value it has provided us, separating from it would cause some organizational discomfort. However, if a tool existed with a more intuitive interface for manipulating the data and factors of projects and resources, I would be very interested.
Adam Marley profile photo

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Planview PPM Pro (formerly Innotas)

Planview PPM Pro (formerly Innotas) 9.0
Based on 4 answers
Still cumbersome in some areas. It really depends on the individual. I've seen very smart developers who get lost just managing tasks and logging time. Whereas others use the system with ease
Jeremy C. Porter profile photo

Reliability and Availability

Apptivo

No score
No answers yet
No answers on this topic

Planview PPM Pro (formerly Innotas)

Planview PPM Pro (formerly Innotas) 9.0
Based on 2 answers
Innotas is very rarely down if at all.
No photo available

Performance

Apptivo

No score
No answers yet
No answers on this topic

Planview PPM Pro (formerly Innotas)

Planview PPM Pro (formerly Innotas) 4.0
Based on 1 answer
interface and response is sluggish
No photo available

Support

Apptivo

No score
No answers yet
No answers on this topic

Planview PPM Pro (formerly Innotas)

Planview PPM Pro (formerly Innotas) 10.0
Based on 4 answers
Innotas' support has always been cordial, knowledgeable and helpful.
Adam Marley profile photo

In-Person Training

Apptivo

No score
No answers yet
No answers on this topic

Planview PPM Pro (formerly Innotas)

Planview PPM Pro (formerly Innotas) 10.0
Based on 1 answer
Tim Srjezter was an excellent trainer.
No photo available

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Planview PPM Pro (formerly Innotas)

Planview PPM Pro (formerly Innotas) 9.9
Based on 3 answers
I worked with Tim Szrejter and he was the BEST integrator!!
No photo available

Alternatives Considered

Apptivo

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

Planview PPM Pro (formerly Innotas)

We use JIRA in addition to Innotas. Innotas simply tracks the time spent whereas JIRA tracks the process and flow of the work. As I stated in a previous part of this review, I wish we could integrate the two where our time added to tasks in JIRA could roll up to the project in Innotas without having people duplicate their time entry.
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Return on Investment

Apptivo

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

Planview PPM Pro (formerly Innotas)

  • Some users think it's time consuming, although if they were trained properly and understood the benefits of Innotas, it may be different. So, possibly having quick tips within Innotas to help users better navigate and use the system itself.
  • It's definitely been a huge help with reporting statuses of projects and being able to hire additional resources when people are overloaded.
No photo available

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Planview PPM Pro (formerly Innotas)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Planview PPM Pro (formerly Innotas) Editions & Modules

Planview PPM Pro (formerly Innotas)
Additional Pricing Details
Innotas offers flexible pricing based on user types.

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