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4 Ratings
89 Ratings
4 Ratings
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Score 8 out of 101
89 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Podio

I think Podio is flexible enough to be useful to almost any non profit or business. We built a suite of apps for event planning that completely streamlined our planning and logistics.
Amy Smoucha profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Podio
Customer data management / contact management
Apptivo
8.7
Podio
Workflow management
Apptivo
6.8
Podio
Territory management
Apptivo
4.5
Podio
Opportunity management
Apptivo
4.5
Podio
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Podio
Quote & order management
Apptivo
1.0
Podio
Interaction tracking
Apptivo
1.8
Podio
Channel / partner relationship management
Apptivo
4.5
Podio

Customer Service & Support

Apptivo
5.7
Podio
Case management
Apptivo
7.7
Podio
Help desk management
Apptivo
3.6
Podio

Marketing Automation

Apptivo
4.5
Podio
Lead management
Apptivo
4.5
Podio
Email marketing
Apptivo
4.5
Podio

CRM Project Management

Apptivo
7.3
Podio
Task management
Apptivo
8.7
Podio
Billing and invoicing management
Apptivo
4.5
Podio
Reporting
Apptivo
8.7
Podio

Customization

Apptivo
6.4
Podio
Custom fields
Apptivo
6.4
Podio
Custom objects
Apptivo
6.4
Podio

Security

Apptivo
9.8
Podio
Single sign-on capability
Apptivo
9.9
Podio
Role-based user permissions
Apptivo
9.7
Podio

Platform

Apptivo
9.7
Podio
Mobile access
Apptivo
9.7
Podio

Project Management

Apptivo
Podio
6.6
Task Management
Apptivo
Podio
9.3
Resource Management
Apptivo
Podio
6.9
Gantt Charts
Apptivo
Podio
4.5
Scheduling
Apptivo
Podio
6.6
Workflow Automation
Apptivo
Podio
8.3
Team Collaboration
Apptivo
Podio
9.0
Support for Agile Methodology
Apptivo
Podio
7.3
Support for Waterfall Methodology
Apptivo
Podio
4.5
Document Management
Apptivo
Podio
5.8
Email integration
Apptivo
Podio
6.1
Mobile Access
Apptivo
Podio
5.9
Timesheet Tracking
Apptivo
Podio
5.5
Change request and Case Management
Apptivo
Podio
6.0
Budget and Expense Management
Apptivo
Podio
7.0

Professional Services Automation

Apptivo
Podio
6.0
Quotes/estimates
Apptivo
Podio
5.5
Invoicing
Apptivo
Podio
5.5
Project & financial reporting
Apptivo
Podio
6.1
Integration with accounting software
Apptivo
Podio
7.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • If anything has to be tweaked or changed – in Podio you can do that in minutes!
  • If you need high security and want the maximum possible transparency of what is shared to whom or who is allowed to see your data – Podio's concept of work spaces is great!
  • Easy communication – get in contact with any team member or Podio user: chat, audio or video conferencing is just one click away!
  • Work the way you want – in Podio it's easy to structure your data in Apps and to configure workflows that meet your personal needs.
Jan Florian Maas profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • Like a set of old-school Lego, you must know what you want to do with it before digging in. Just creating an account to “give it a try” won't do. This requires planning, and discipline to execute.
  • As of the date of the review, some functions, like CRM fall a little short of dedicated SaaS solutions. A lot can be achieved, however, with API and outside extension.
  • Again, as of date of review: No built-in task dependencies or Gantt chart functionality.
  • Somewhere along the line we lost Google Apps integration, which was a great way to clean the inbox. One used to be able to create a Task from within a message, which in turn would include the body of the email message for reference.
  • Calendar integration is convoluted. Global calendar, Workspace calendars. IT gets a little unwieldy to manage.
  • Sharing with clients is impractical.
Nando Cabán-Méndez profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Podio9.1
Based on 17 answers
We made a well researched, good decision. Also, it would be too hard to change and retrain all the people. Podio will easily grow with us
No photo available

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Podio6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Podio8.0
Based on 4 answers
Never experienced an off-time. Minor Bugs often solved within hours after reporting.
Jan Florian Maas profile photo

Performance

No score
No answers yet
No answers on this topic
Podio8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
No photo available

Support

No score
No answers yet
No answers on this topic
Podio9.0
Based on 2 answers
Very fast responses from our own CSM. Very knowledgable and eager to make us successful
Harold Klaassen profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
Podio7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
No photo available

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
The direct Podio competitors we evaluated were Base CRM, Quickbase, and Insightly. Base CRM is a fantastic CRM product and I would love to use it. The problems is it stops at CRM. Base is really more for a sales environment than one that has a complex project lifecycle. Quickbase is a start towards whats needed to transition from a traditional platform to an integrated one. They fall short on integration (emails, events, data) being easily pushed into the system. Insightly came close to what we need. It is a great CRM system that leaves something to be desired for project management. It does a good job of integrating information but falls short as a serious project management tool in valuing ease too highly over customization.
Keller Baum profile photo

Scalability

No score
No answers yet
No answers on this topic
Podio10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
No photo available

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • We are able sync offices, vendors, and more importantly clients on multiple timezones; eliminating email chains, voicemails and a lot of meeting / catch up hours
  • Podio made it faster for our clients to make decisions between their distributed stakeholders, which increased client retention rate and customer lifetime value for us
  • There is a transition period between the conventional synchronous working (communication by phone, conference calls etc) to asynchronous working (social business, cloud storage), this transition period needs to be planned in advance and users need training both on the platform and the new way of working
Emre Tuncbilek profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Podio

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Podio Editions & Modules
Podio
Additional Pricing Details