Apptivo vs Trello

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.

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Verified User

Director in Corporate

Information Technology and Services Company, 1-10 employees

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Trello

It is excellent for multiple groups or users with multiple activities at any one time, or for a single user wanting to have several project sections going on at any one time. It enables the user to keep things separate but all contained within a single portal, but it can become quite cumbersome relatively quickly.The bigger the organisation, the more consideration needs to be given to how exactly Trello is used to give the users the best experience, or even if multiple instances of the platform is necessary.

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Daniel Morse

Postdoctoral Research Associate

Cardiff University / Prifysgol CaerdyddHigher Education, 1-10 employees

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Feature Rating Comparison

Apptivo

4.7

Trello

—

Customer data management / contact management

8.7

—

Workflow management

6.8

—

Territory management

4.5

—

Opportunity management

4.5

—

Integration with email client (e.g., Outlook or Gmail)

6.0

—

Quote & order management

1.0

—

Interaction tracking

1.8

—

Channel / partner relationship management

4.5

—

Apptivo

5.7

Trello

—

Case management

7.7

—

Help desk management

3.6

—

Apptivo

4.5

Trello

—

Lead management

4.5

—

Email marketing

4.5

—

Apptivo

7.3

Trello

—

Task management

8.7

—

Billing and invoicing management

4.5

—

Reporting

8.7

—

Apptivo

6.4

Trello

—

Custom fields

6.4

—

Custom objects

6.4

—

Apptivo

9.8

Trello

—

Single sign-on capability

9.9

—

Role-based user permissions

9.7

—

Apptivo

9.7

Trello

—

Mobile access

9.7

—

Apptivo

—

Trello

8.1

Task Management

—

9.1

Resource Management

—

8.0

Gantt Charts

—

7.0

Scheduling

—

7.4

Workflow Automation

—

7.5

Team Collaboration

—

8.9

Support for Agile Methodology

—

8.8

Support for Waterfall Methodology

—

8.1

Document Management

—

7.6

Email integration

—

7.6

Mobile Access

—

8.5

Timesheet Tracking

—

8.8

Change request and Case Management

—

8.2

Budget and Expense Management

—

7.7

Apptivo

—

Trello

7.7

Quotes/estimates

—

8.0

Invoicing

—

6.9

Project & financial reporting

—

7.8

Integration with accounting software

—

7.9

Pros

Built in support for new users.
Basic crm works...just dont expect it do anything well beyond the basic.
Price.
Google Apps integration is better than a lot of the competition who charge and anwful lot more.
They are open to and try adapt quickly based on customer feedback.

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Verified User

Director in Corporate

Information Technology and Services Company, 1-10 employees

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Trello is very effective at allowing a user to organize ideas in a personal fashion. Yes, the software has constraints in which you must work, but the card-based concept is easily accepted by an user who has every written ideas on scraps of paper.
Trello is available as a mobile app, a Mac app and as a website so the software adapts to and leverages the advantages of the platform on which you are currently work.
Trello also allows easy updates via email so ideas don't have to be filed for later action. Receive an emailed request and forward it directly to the appropriate Trello board.
Trello is very good when collaborating with users who are outside your organization, don't have a company email address or are on the other side of the world.

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Martin Miller

President

The Image ForgeMarketing and Advertising, 1-10 employees

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Cons

Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
They frequently messed up our contact data.
Multi currency exists on invoices but not on other apps.
Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
No consistency between the apps.
Often there is little or no integration between the apps inside Apptivo.

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Verified User

Director in Corporate

Information Technology and Services Company, 1-10 employees

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I see Trello as a way for teams to work together remotely and virtually. It would be awesome to integrate video chat. We have to use a separate program to create and execute online meetings.
It would be great for Trello to allow you to shrink and grow the width of the lists, instead of all being uniform. That way I can shrink the width of lists that aren't important to me, in just my view.
Trello should consider updating the User Interface. It is very engineer looking. They could really make it beautiful.

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Andy Ryan

Video Marketing Strategist | Speaker | Consultant

S A Ryan LLCMarketing and Advertising, 1-10 employees

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Likelihood to Renew

No score

No answers yet

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Ask the community to sound off

Trello9.0

Based on 3 answers

It does everything we need it to do to manage users and content as it progresses, but could do with more improvements too such as notifications or remote notifications. We have no reason to move for now!

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Daniel Morse

Postdoctoral Research Associate

Cardiff University / Prifysgol CaerdyddHigher Education, 1-10 employees

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Usability

Apptivo2.7

Based on 1 answer

Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.

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Verified User

Director in Corporate

Information Technology and Services Company, 1-10 employees

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Trello7.0

Based on 6 answers

There aren't many features to Trello, but that is why it is so intuitive and easy to use.

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Don Eitel

Project Manager

Risdall Marketing GroupMarketing and Advertising, 51-200 employees

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Implementation

Apptivo3.6

Based on 1 answer

If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives

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Verified User

Director in Corporate

Information Technology and Services Company, 1-10 employees

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Trello9.0

Based on 1 answer

For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.

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Raylene Wall

Owner

Off the Wall Social Media ManagementMarketing and Advertising, 1-10 employees

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Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!

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Verified User

Director in Corporate

Information Technology and Services Company, 1-10 employees

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Redbooth is probably the most comparable product out there. I've reviewed this product and tested it against Trello. Redbooth is very robust with some additional very attractive features. It also integrates well with Google for business platforms and SharePoint. It works very much like Trello but with a lot of additional ways to report and track tasks. We chose Trello because it keeps everything simple and the price point was a better match for what we were looking for.

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Don Eitel

Project Manager

Risdall Marketing GroupMarketing and Advertising, 51-200 employees

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Return on Investment

It cost us money.
We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.

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Verified User

Director in Corporate

Information Technology and Services Company, 1-10 employees

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