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Score 8 out of 101

Trello

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Top Rated
1014 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Trello

It is excellent for multiple groups or users with multiple activities at any one time, or for a single user wanting to have several project sections going on at any one time. It enables the user to keep things separate but all contained within a single portal, but it can become quite cumbersome relatively quickly.The bigger the organisation, the more consideration needs to be given to how exactly Trello is used to give the users the best experience, or even if multiple instances of the platform is necessary.
Daniel Morse profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Trello
Customer data management / contact management
Apptivo
8.7
Trello
Workflow management
Apptivo
6.8
Trello
Territory management
Apptivo
4.5
Trello
Opportunity management
Apptivo
4.5
Trello
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Trello
Quote & order management
Apptivo
1.0
Trello
Interaction tracking
Apptivo
1.8
Trello
Channel / partner relationship management
Apptivo
4.5
Trello

Customer Service & Support

Apptivo
5.7
Trello
Case management
Apptivo
7.7
Trello
Help desk management
Apptivo
3.6
Trello

Marketing Automation

Apptivo
4.5
Trello
Lead management
Apptivo
4.5
Trello
Email marketing
Apptivo
4.5
Trello

CRM Project Management

Apptivo
7.3
Trello
Task management
Apptivo
8.7
Trello
Billing and invoicing management
Apptivo
4.5
Trello
Reporting
Apptivo
8.7
Trello

Customization

Apptivo
6.4
Trello
Custom fields
Apptivo
6.4
Trello
Custom objects
Apptivo
6.4
Trello

Security

Apptivo
9.8
Trello
Single sign-on capability
Apptivo
9.9
Trello
Role-based user permissions
Apptivo
9.7
Trello

Platform

Apptivo
9.7
Trello
Mobile access
Apptivo
9.7
Trello

Project Management

Apptivo
Trello
8.1
Task Management
Apptivo
Trello
9.1
Resource Management
Apptivo
Trello
8.0
Gantt Charts
Apptivo
Trello
7.0
Scheduling
Apptivo
Trello
7.4
Workflow Automation
Apptivo
Trello
7.5
Team Collaboration
Apptivo
Trello
8.9
Support for Agile Methodology
Apptivo
Trello
8.8
Support for Waterfall Methodology
Apptivo
Trello
8.1
Document Management
Apptivo
Trello
7.6
Email integration
Apptivo
Trello
7.6
Mobile Access
Apptivo
Trello
8.5
Timesheet Tracking
Apptivo
Trello
8.8
Change request and Case Management
Apptivo
Trello
8.2
Budget and Expense Management
Apptivo
Trello
7.7

Professional Services Automation

Apptivo
Trello
7.7
Quotes/estimates
Apptivo
Trello
8.0
Invoicing
Apptivo
Trello
6.9
Project & financial reporting
Apptivo
Trello
7.8
Integration with accounting software
Apptivo
Trello
7.9

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Trello is very effective at allowing a user to organize ideas in a personal fashion. Yes, the software has constraints in which you must work, but the card-based concept is easily accepted by an user who has every written ideas on scraps of paper.
  • Trello is available as a mobile app, a Mac app and as a website so the software adapts to and leverages the advantages of the platform on which you are currently work.
  • Trello also allows easy updates via email so ideas don't have to be filed for later action. Receive an emailed request and forward it directly to the appropriate Trello board.
  • Trello is very good when collaborating with users who are outside your organization, don't have a company email address or are on the other side of the world.
Martin Miller profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • I see Trello as a way for teams to work together remotely and virtually. It would be awesome to integrate video chat. We have to use a separate program to create and execute online meetings.
  • It would be great for Trello to allow you to shrink and grow the width of the lists, instead of all being uniform. That way I can shrink the width of lists that aren't important to me, in just my view.
  • Trello should consider updating the User Interface. It is very engineer looking. They could really make it beautiful.
Andy Ryan profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Trello9.0
Based on 3 answers
It does everything we need it to do to manage users and content as it progresses, but could do with more improvements too such as notifications or remote notifications. We have no reason to move for now!
Daniel Morse profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Trello7.0
Based on 6 answers
There aren't many features to Trello, but that is why it is so intuitive and easy to use.
Don Eitel profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
Trello9.0
Based on 1 answer
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Raylene Wall profile photo

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
Redbooth is probably the most comparable product out there. I've reviewed this product and tested it against Trello. Redbooth is very robust with some additional very attractive features. It also integrates well with Google for business platforms and SharePoint. It works very much like Trello but with a lot of additional ways to report and track tasks. We chose Trello because it keeps everything simple and the price point was a better match for what we were looking for.
Don Eitel profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • Consistency in process (by using templates)
  • More transparency with client
  • Faster project completion rates - clear understanding of what's next.
  • Improved team/client communication.
  • Concentration of all project assets on one project board.
Don Eitel profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Trello

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Trello Editions & Modules
Trello
Additional Pricing Details