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Top Rated
1139 Ratings
4 Ratings
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Score 8 out of 101

Trello

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Top Rated
1139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Trello

Trello is well suited for quickly keeping track of and organizing ideas. Due to the functionality that is more robust than a simple note-taking application, I find myself gravitating towards Trello rather than an alternative for a quick note and task tracking. Trello is NOT well suited as a note-taking application. Where it is great for capturing ideas and tasks, it is not meant for writing paragraphs of text.
Evan Jaffe profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Trello
Customer data management / contact management
Apptivo
8.7
Trello
Workflow management
Apptivo
6.8
Trello
Territory management
Apptivo
4.5
Trello
Opportunity management
Apptivo
4.5
Trello
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Trello
Quote & order management
Apptivo
1.0
Trello
Interaction tracking
Apptivo
1.8
Trello
Channel / partner relationship management
Apptivo
4.5
Trello

Customer Service & Support

Apptivo
5.7
Trello
Case management
Apptivo
7.7
Trello
Help desk management
Apptivo
3.6
Trello

Marketing Automation

Apptivo
4.5
Trello
Lead management
Apptivo
4.5
Trello
Email marketing
Apptivo
4.5
Trello

CRM Project Management

Apptivo
7.3
Trello
Task management
Apptivo
8.7
Trello
Billing and invoicing management
Apptivo
4.5
Trello
Reporting
Apptivo
8.7
Trello

Customization

Apptivo
6.4
Trello
Custom fields
Apptivo
6.4
Trello
Custom objects
Apptivo
6.4
Trello

Security

Apptivo
9.8
Trello
Single sign-on capability
Apptivo
9.9
Trello
Role-based user permissions
Apptivo
9.7
Trello

Platform

Apptivo
9.7
Trello
Mobile access
Apptivo
9.7
Trello

Project Management

Apptivo
Trello
8.0
Task Management
Apptivo
Trello
9.1
Resource Management
Apptivo
Trello
8.1
Gantt Charts
Apptivo
Trello
6.9
Scheduling
Apptivo
Trello
7.1
Workflow Automation
Apptivo
Trello
7.2
Team Collaboration
Apptivo
Trello
8.8
Support for Agile Methodology
Apptivo
Trello
8.9
Support for Waterfall Methodology
Apptivo
Trello
8.0
Document Management
Apptivo
Trello
7.6
Email integration
Apptivo
Trello
7.4
Mobile Access
Apptivo
Trello
8.3
Timesheet Tracking
Apptivo
Trello
8.7
Change request and Case Management
Apptivo
Trello
8.2
Budget and Expense Management
Apptivo
Trello
7.9

Professional Services Automation

Apptivo
Trello
7.8
Quotes/estimates
Apptivo
Trello
8.1
Invoicing
Apptivo
Trello
7.1
Project & financial reporting
Apptivo
Trello
8.0
Integration with accounting software
Apptivo
Trello
7.8

Pros

Apptivo

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

Trello

  • Trello has an intuitive interface for organizing boards and tasks. The kanban-style layout of the boards is simple and logical - categories are arranged left to right, tasks are arranged from top to bottom. It only takes seconds to understand the goals of the interface with minimal experience needed.
  • The interactions within Trello feel natural and are consistent with what you would expect - double clicking to edit, drag and drop to move, etc. The interactions aid, rather than inhibit, my usage of Trello.
  • Theming - Trello allows users to theme their accounts/boards. When using multiple boards, it is awesome to not only customize the board to look and feel they way you want it to, but it also allows me to know exactly which board I am viewing at a glance.
Evan Jaffe profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Trello

  • Trello works by boards, which sometimes makes it difficult to work when we needed, for example, global labels. On each board, you must define and/or repeat your labels specifically.
  • We use it for small projects because its boards are limited when it comes to the management of many people or very large projects.
Osly Hernandez profile photo

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

Trello

Trello 8.9
Based on 3 answers
I'm not in charge of such a decision, but I am sure that we will continue to use Trello for the same purposes we have in the past.
Michael Sypes profile photo

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Trello

Trello 7.0
Based on 6 answers
When you dont feel like you need a support team; when things are intuitive; when you start relying on it for numerous projects - thats when you know it has great 'usability'
Laurel McDermott profile photo

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Trello

Trello 9.0
Based on 1 answer
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Raylene Wall profile photo

Alternatives Considered

Apptivo

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

Trello

Trello in my opinion is better for product management. If you are a developer then JIRA may better suite you but I would encourage developers to try using the plug ins or power add ons that Trello provides - they might be surprised to find out that Trello actually can do everything JIRA can for a fraction of the cost.
Anthony C profile photo

Return on Investment

Apptivo

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

Trello

  • Massive positive impact on productivity across the organization resulting in faster execution
  • Time stamping and deadlines provides higher accountability
Anthony C profile photo

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Trello

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trello Editions & Modules

Trello
Additional Pricing Details

Add comparison