What users are saying about

Apptivo

4 Ratings

Wrike

Top Rated
245 Ratings

Apptivo

4 Ratings
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Score 8 out of 101

Wrike

Top Rated
245 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Wrike

If people are unwilling to implement or update it, Wrike simply will not work. Have at least one person holding everyone accountable for using the system!Wrike is not as robust as something more expensive like Basecamp, so make sure it has all the features you need.A lot of Wrike's coolest and most useful functionalities are found by reading the blog, watching videos, or attending webinars. MAKE USE OF THESE, or you may not get as much out of the system as you could.
Rosi Muñoz profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Wrike
Customer data management / contact management
Apptivo
8.7
Wrike
Workflow management
Apptivo
6.8
Wrike
Territory management
Apptivo
4.5
Wrike
Opportunity management
Apptivo
4.5
Wrike
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Wrike
Quote & order management
Apptivo
1.0
Wrike
Interaction tracking
Apptivo
1.8
Wrike
Channel / partner relationship management
Apptivo
4.5
Wrike

Customer Service & Support

Apptivo
5.7
Wrike
Case management
Apptivo
7.7
Wrike
Help desk management
Apptivo
3.6
Wrike

Marketing Automation

Apptivo
4.5
Wrike
Lead management
Apptivo
4.5
Wrike
Email marketing
Apptivo
4.5
Wrike

CRM Project Management

Apptivo
7.3
Wrike
Task management
Apptivo
8.7
Wrike
Billing and invoicing management
Apptivo
4.5
Wrike
Reporting
Apptivo
8.7
Wrike

Customization

Apptivo
6.4
Wrike
Custom fields
Apptivo
6.4
Wrike
Custom objects
Apptivo
6.4
Wrike

Security

Apptivo
9.8
Wrike
Single sign-on capability
Apptivo
9.9
Wrike
Role-based user permissions
Apptivo
9.7
Wrike

Platform

Apptivo
9.7
Wrike
Mobile access
Apptivo
9.7
Wrike

Project Management

Apptivo
Wrike
8.2
Task Management
Apptivo
Wrike
9.0
Resource Management
Apptivo
Wrike
8.2
Gantt Charts
Apptivo
Wrike
8.5
Scheduling
Apptivo
Wrike
8.7
Workflow Automation
Apptivo
Wrike
7.5
Team Collaboration
Apptivo
Wrike
9.7
Support for Agile Methodology
Apptivo
Wrike
8.5
Support for Waterfall Methodology
Apptivo
Wrike
7.5
Document Management
Apptivo
Wrike
8.4
Email integration
Apptivo
Wrike
7.9
Mobile Access
Apptivo
Wrike
6.8
Timesheet Tracking
Apptivo
Wrike
8.1
Change request and Case Management
Apptivo
Wrike
7.8
Budget and Expense Management
Apptivo
Wrike
8.1

Professional Services Automation

Apptivo
Wrike
8.0
Quotes/estimates
Apptivo
Wrike
8.2
Invoicing
Apptivo
Wrike
7.3
Project & financial reporting
Apptivo
Wrike
8.0
Integration with accounting software
Apptivo
Wrike
8.5

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Wrike simplifies management of projects for multiple individuals.
  • Wrike is a cost-effective solution for our organization.
  • Wrike helps me communicate with other functional units on actual progress while highlighting what has been completed, and what steps still need to be taken.
Travis Cart profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • I would like to see Wrike allow you to add users to the system for the purpose of allocation. Currently you can add custom fields and create drop downs, but other tools out there like Gantt have the ability to put non users of the system into a contacts area and assign them as resources.
Ronald Fontaine profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Wrike7.2
Based on 32 answers
I would be 100% likely to renew Wrike due to everything I mentioned, but also because Wrike is constantly improving. With new features being introduced what seems like weekly, and improvements to the UI happening all the time, Wrike is a platform that I feel will exceed my expectations for the coming years. This is a company that wants to exceed their customers expectations, and they are constantly showing it by really listening to the customers that use their software.
Joshua Van Horsen profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Wrike7.9
Based on 8 answers
Because i am comfortable in using this product.
Sanjay Bhagat profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Wrike9.0
Based on 8 answers
We've been using since 2011 and rarely experience downtime.
Brandy Roberts, CPA profile photo

Support

No score
No answers yet
No answers on this topic
Wrike7.2
Based on 3 answers
Their support was done mainly through email and depending on their work lord, could take longer to get a response. But the response was still within a reasonable time frame and courteous every time.
Casey Gold profile photo

Online Training

No score
No answers yet
No answers on this topic
Wrike8.9
Based on 2 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
Wrike8.5
Based on 6 answers
Stick with it and resist the temptation to slack in your use of project management software.
Matt Graf profile photo

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
Wrike is just smarter than Smartsheet.
Deniz Huseby profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • Faster communication is helping the team and the leaders grow. The tasks are handled on time and people are co-coordinating with an ease.
Sanjay Bhagat profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Wrike

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Wrike Editions & Modules
Wrike
Edition
Wrike Free
$0
Wrike Professional
$492
Wrike Enterprise
Request a quote
2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 15-day trial period to make sure Wrike is right for you.