Voyado vs. Wunderkind

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Voyado
Score 4.9 out of 10
N/A
Apptus eSale Voyado, now with Apptus since the late 2021 acquisition, operates and develops a data-driven SaaS platform within Marketing Automation, CRM and Loyalty and Product Discovery. The tool is for retail and e-commerce companies and helps to personalize communication and customer experiences.N/A
Wunderkind
Score 2.6 out of 10
N/A
Wunderkind (formerly BounceX) is presented as a people-based marketing cloud. It includes behavior-based personalization capabilities for website content, email, and other channels. The vendor states digital businesses use Wunderkind to remember who site visitors are, allowing them to deliver high-converting, one-to-one messages on websites, through emails and texts, and in ads at scale.N/A
Pricing
VoyadoWunderkind
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
VoyadoWunderkind
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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VoyadoWunderkind
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User Ratings
VoyadoWunderkind
Likelihood to Recommend
-
(0 ratings)
1.8
(6 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
VoyadoWunderkind
Likelihood to Recommend
Voyado
No answers on this topic
Wunderkind
BounceX is well suited if you want to boost list/customer base growth, but a tricky aspect of it for me is that I don't know the benefit smaller companies would get from BounceX to accelerate growth without having an existing customer base.
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Pros
Voyado
No answers on this topic
Wunderkind
  • Personalization in email - they have a great ability to surface products in email directly tied to what a past customer was browsing on the site
  • Great account management and fast turnaround times to address evolving needs we have
  • Very robust site experience capabilities to accommodate a lot of different use cases
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Cons
Voyado
No answers on this topic
Wunderkind
  • Support is awful
  • Management will not work with you to make things right
  • Tool is buggy. It went down for 50 hours during our Black Friday sale resulting in substantial amount of lost revenue.
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Support Rating
Voyado
No answers on this topic
Wunderkind
Beware if you buy from them you are committed for a year. It is too expensive for the offering and they offer no solutions for you to manage the process/tool at a discounted rate. Will not renew my contract, that’s for sure.
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Alternatives Considered
Voyado
No answers on this topic
Wunderkind
We've used both Emarsys and Klaviyo as our ESP, while using Wunderkind to handle email/SMS acquisition and abandonment emails. Wunderkind has proven to be able to capture more emails and send more behavioral emails with the contact matching technology.
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Return on Investment
Voyado
No answers on this topic
Wunderkind
  • For the email campaigns we had an original agreement for them to produce a 5X return on ad spend and thus far they have produced a greater than 8X return
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