Apricot by Social Solutions

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Top Rated
93 Ratings

Apricot by Social Solutions

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Top Rated
93 Ratings
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Score 8.8 out of 101
11 Ratings
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Score 6.6 out of 101

Add comparison

Likelihood to Recommend

Apricot by Social Solutions

Apricot is well suited to help with output reporting. However, I don't believe it offers a narrative function. Apricot is well suited for capturing client intake, especially with is secure web form feature. However, it is not like GoogleForms where it can be used to either capture RSVP information or sign-in information for events or trainings.Apricot is well-suited for comparison reporting and discovering effort. However, I don't believe it has predictive features that can be leveraged.
Heath Carelock profile photo

Blackbaud Online Express

Blackbaud Online Express is best used for organizations that are looking for an email and event registration tool that is super easy to use and implement. It does not overwhelm you with complexity and tons of options that you will not need or use. It's software that can be used right out of the box
Jenna Montgomery profile photo

Pros

  • Apricot by Social Solutions is very user-friendly. Staff training and use has been a breeze. Staff and volunteers very quickly pick up on the navigation which creates confidence and user empowerment.
  • Apricot by Social Solutions is flexible. Organizations can adjust the software to match their structure during the implementation phase and easily make adjustments on their own after implementation.
  • Apricot by Social Solutions is affordable. It is still a significant investment for an organization that has not previously purchased case management software, but in comparing twelve different software solution options, Apricot by far offered the greatest value.
Angela Maher profile photo
  • The tool provides strong reporting regarding email engagement (who opened, clicked, etc).
  • The email tool is extremely easy to use...it requires little training and everyone in our office feels comfortable with it.
  • It integrates well with our database of donors and members, allowing us to better track past email engagement.
Jenna Montgomery profile photo

Cons

  • The user interface can be to be intimidating for low volume users.
  • More free training options made available for new users.
  • When wholesale updates are made to forms the existing workflow and setup of the existing form is disrupted requiring additional editing by the administrator.
Dan Watson profile photo
  • It does not have a lot of additional, more complex emailing options that may be a larger organization would desire. For example, there is not an easy way to do A/B testing with emails.
  • I wish that creating follow up emails for people who opened the original email was a little easier. There still does not seem to be an easy way to do this.
  • Merging fields in emails is not possible; at times it would be nice to have this feature.
Adam Montgomery profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have only used Alice in the past. We transferred to Apricot after the creator of Alice retired and recommended Apricot as our replacement
Stacey Riley profile photo
Blackbaud Online Express has the features and tools that best suit my organization. We do not need all of the additional features that Constant Contact has; they would most likely go unused and would add unnecessary complexity.
Adam Montgomery profile photo

Return on Investment

  • Production of required statistical reports.
Stacey Riley profile photo
  • We have seen a steady increase in our program and event participation since we adopted the use of Blackbaud Online Express.
  • Our email engagement has improved as we are now better able to target members who are receptive to emails.
  • The use of email marketing with Blackbaud Online Express complements well with our direct mail campaigns.
Adam Montgomery profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

Blackbaud Online Express

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Blackbaud Online Express Editions & Modules
Blackbaud Online Express
Additional Pricing Details

Blackbaud Online Express More Information