What users are saying about

Apricot by Social Solutions

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Top Rated
93 Ratings
15 Ratings

Apricot by Social Solutions

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Top Rated
93 Ratings
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Score 8.8 out of 101
15 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Apricot by Social Solutions

Human service organizations with a case management framework are best served by use of this software. It can serve any size organization with 1 or multiple programs. The organization should have an individual or 2 to dedicate time as administrators of the software. They will need to understand data, software design, and the needs of the organization in order to best customize and manage the software.
Angela C. Brust-Balogun profile photo

Classy

I would recommend Classy depending on what an organization is looking for. If you're looking for a cheap, easy to set up fundraising tool that you can implement quickly, then this is a great solution. If you want something that looks more seamless with your website, that you can make a lot of customizations to and that you can integrate with other databases, this might not be the best tool.
Daniella Dowiak profile photo

Pros

  • Apricot allows us to organize our client data and run reports more efficiently.
  • Apricot upgrades its features on a routine basis to meet the needs of the customer, including its secure web form feature.
  • Apricot has fashionable and accessible technical assistance, including direct chat, videos, boot camps (virtual), and recommended 3rd party consultant support.
  • The variety of filtering attributes to run reports is very impressive.
  • The versatility in configuring reports helps us to be able to meet the reporting requirements of different funder frameworks.
Heath Carelock profile photo
  • Customer service
  • Web design
  • Examples
  • Blog posts
No photo available

Cons

  • Sometimes I found the step-by-step instructions hard to follow. Luckily Apricot has video tutorials and that usually helped me figure things out.
  • There were just a few times early on that I thought a couple minor pieces of info disappeared after I entered them.
Jennifer Strasenburgh profile photo
  • Adding global information to templates
  • Multiple users being in the Classy system at the same time (not possible for web)
  • Restrictions on some web design elements
No photo available

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected APRICOT as a result of the dissolution of the ALICE program and support
Kathleen Kehrer profile photo
Classy is more robust with their offering suite
Edward Phillips profile photo

Return on Investment

  • I believe it has increased efficiency for staff and reporting
Kathleen Kehrer profile photo
  • Classy has doubled our online revenue
  • All registrations are online and we are saving tons of time in the office
Edward Phillips profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

Classy

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Classy Editions & Modules
Classy
Additional Pricing Details

Classy More Information