Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings

Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Ellucian CRM Advance

7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.3 out of 101

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Likelihood to Recommend

Apricot by Social Solutions

Apricot works very well with our programs and meets the needs of our existing data requirements. As a victim services provider, we track a large amount of demographic data necessary for annual federal reporting. Apricot does an excellent job of allowing us to report at an aggregate level while maintaining the flexibility to slice out specific pieces of data when required.
Dan Watson profile photo

Ellucian CRM Advance

Ellucian Advance is a wonderful system for managing the incoming data of applicants. It allows for a complete record to be available at one's fingertips, and provides a strong display of details needed to produce a complete review and recommendation. The data is grouped together logically and is easy to access.
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Pros

  • The report function allows for building of reports that are specific to the information being requested by funders. The report feature is relatively simple to maneuver.
  • Maintaining client data allows this organization to have a more reliable manner to record services provided.
  • We are just beginning to use the donor section of the database for donor retention purposes.
Stacey Riley profile photo
  • The system has helped to streamline business processes by identifying the key information needed in each phase of a record.
  • We have seen a decrease in processing time for an individual record as the automated system allows all parties to have access to the same information simultaneously.
  • By being able to access all pertinent information, the system has helped to make the recruiting process easier and more efficient for all users.
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Cons

  • I would like to see us be able to search using several different options, sometimes the searches don't reveal the exact info we need or reveal too much and then I sort out the files that aren't necessary for my needs.
Sharon Balicki profile photo
  • Some of the data is not in the most intuitive location.
  • The initial learning curve of the system was a bit steep, but after working with the system exclusively, our users got proficient very quickly.
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Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Went I came to work at this positon, they were using CTK, then they changed over to Apricot. Not my decision.
Sharon Balicki profile photo
Ellucian Advance allows for the logical grouping of data and a very easy way to display it. The pre-set forms are arranged in a way that makes it simple to pull and review data as needed without having to recreate data tables or reformat information.
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Return on Investment

  • AVS is freeing up my time from data collection and analysis to being able to spend more time on pursuing other grant revenes. Since we have only recently started in the last quarter, I anticipate that will continually improve as we build and implement more data collection in AVS and as Department Direcrtors become more familiar with how to manage their own data.
  • We still have a few folks who are not tech savy or comfortable with new technology or change for that matter. This hampers the full benefit of Apricot to our organization.
  • It's a big upfront investment of staff time and cost to get AVS or any data base in use. Four years ago our organization spent $50,000 and countless staff hours developing a customized data base and then the consultant wanted another $30,000 to make the additional changes we needed. Needless to say, we never got a functional data base from them and we felt very skeptical of ever attempting it again. The fact that we can make the changes ourselves in AVS, assumming we learn the administrative functionality, is a huge plus to control costs in a small non-profit.
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  • We are now able to do a more effective review of applicants and see overall trends of characteristics such as source locations. This helps to focus other efforts such as marketing to support those areas and increase others.
  • There is now a full picture of the needs of our students. By being able to view information in a logical progression, trend data can be identified and reacted to.
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Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

Ellucian CRM Advance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Ellucian CRM Advance Editions & Modules
Ellucian CRM Advance
Additional Pricing Details

Ellucian CRM Advance More Information