What users are saying about

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Top Rated
91 Ratings

K2

39 Ratings

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Top Rated
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

K2

39 Ratings
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Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Apricot by Social Solutions

Apricot is well suited to help with output reporting. However, I don't believe it offers a narrative function. Apricot is well suited for capturing client intake, especially with is secure web form feature. However, it is not like GoogleForms where it can be used to either capture RSVP information or sign-in information for events or trainings.Apricot is well-suited for comparison reporting and discovering effort. However, I don't believe it has predictive features that can be leveraged.
Heath Carelock profile photo

K2

It is well suited when being used outside of SharePoint by custom applications or when all you are looking for is Forms and workflows. As a SharePoint embedded workflow engine it has a long way to go to compete with the likes of Nintex
Paul Keys profile photo

Feature Rating Comparison

Reporting & Analytics

Apricot by Social Solutions
K2
8.6
Dashboards
Apricot by Social Solutions
K2
7.9
Standard reports
Apricot by Social Solutions
K2
8.4
Custom reports
Apricot by Social Solutions
K2
9.3

Process Engine

Apricot by Social Solutions
K2
7.7
Process designer
Apricot by Social Solutions
K2
8.2
Process simulation
Apricot by Social Solutions
K2
8.0
Business rules engine
Apricot by Social Solutions
K2
5.0
SOA support
Apricot by Social Solutions
K2
8.9
Process player
Apricot by Social Solutions
K2
8.9
Support for modeling languages
Apricot by Social Solutions
K2
5.1
Form builder
Apricot by Social Solutions
K2
8.6
Model execution
Apricot by Social Solutions
K2
8.6

Collaboration

Apricot by Social Solutions
K2
7.9
Social collaboration tools
Apricot by Social Solutions
K2
7.9

Content Management Capabilties

Apricot by Social Solutions
K2
8.8
Content management
Apricot by Social Solutions
K2
8.8

Pros

  • Software customization and manipulation allows for accurate and applicable workflow
  • The ability to access any information via flexible report building
  • User permissions and authorizations to restrict data visibility between programs
Dan Watson profile photo
  • It is a solid enterprise workflow engine and pretty much does what it says on the box
  • The forms solution is good, but hardly great
Paul Keys profile photo

Cons

  • A more mainstreamed method to record client data. At this time, our service providers are required to enter data in several sections of the program that can make data entry more cumbersome.
  • Creation of batch records for services would make data entry much better for our staff. At this time, if we provide a group counseling session, staff have to individually add the service to each client folder. When you have a group of 20-25, this is a timely process.
  • Technical support methods could be simplified with the addition of actually speaking to a tech support person instead of strictly relying on email communication. Lots can be lost in translation with this form of communication.
  • At times, it appears the servers that maintain all data are not functioning at the required capacity necessary to maintain the data. On more than one occasion, data entered would not actually show up until a day or days later, resulting in multiple entries of the same data.
Stacey Riley profile photo
  • Because it can be used as an integration platform, debugging and problem resolution can be cumbersome. If there was a way to spin up an environment isolated to a local sandbox it would be hugely beneficial vs. a full blown development or quality assurance environment.
  • Features to support complex form building capabilities are not as advanced as other BPM products. Something to consider when evaluating your business use case.
  • Because the platform is rather large, when trying to get support for a specific issue, it can take some additional clarification and patience with support in getting the correct skilled resource to help you with your problem.
Brent Heezen profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
K28.1
Based on 7 answers
We have several successful large business processes built with K2 and we plan on continuing to use K2 for the foreseeable future.
Chris McGuire profile photo

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
K28.9
Based on 3 answers
K2 platform has multiple designers (Web based designer ,k2 studio, visual studio) each targeted at business analysts,power users, and developers. The platform provides consistent web experience in workspace navigation for users and admins and provides excellent reports out of box.
Ajay Mandke profile photo

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
K210.0
Based on 1 answer
They were always super helpful when I was learning how to use the program, and assisted me frequently when I came across unknown errors in the workspace
Kristen Roskob profile photo

Online Training

No score
No answers yet
No answers on this topic
K29.0
Based on 1 answer
It was a complete online training with virual machine provided by K2. All the infrastructure was set up before hand. The training material was pretty thorough. The instructor was knowledgeable.
Overall the training program was well designed and planned.
Deepak Kadam profile photo

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
K29.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

We choose Apricot because of its adaptability and customization. Our work is unique and other systems did not have the ability to capture what we needed in reports or documentation. We looked at home health documentation systems but they did not have the ability to customize to our work. Apricot is good start for us in cloud based documentation.
Donna Smith-Pupillo profile photo
K2 was more intuitive for all members of a team so we didn't have to waste time on implementing.
Kinga Odziemek profile photo

Return on Investment

  • Apricot has opened up an opportunity for our organization to share our files throughout our agency with ease. I feel its a costly investment, but for the ease of access to our files & the capability of storing these files is worth the investment.
Sharon Balicki profile photo
  • Avoiding hiring some new people let us save some money
  • Better delivery of particular projects
Kinga Odziemek profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

K2

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
K2 Editions & Modules
K2
Additional Pricing Details

K2 More Information