What users are saying about

Apricot by Social Solutions

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Top Rated
93 Ratings
43 Ratings

Apricot by Social Solutions

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Top Rated
93 Ratings
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Score 8.8 out of 101
43 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Apricot by Social Solutions

Human service organizations with a case management framework are best served by use of this software. It can serve any size organization with 1 or multiple programs. The organization should have an individual or 2 to dedicate time as administrators of the software. They will need to understand data, software design, and the needs of the organization in order to best customize and manage the software.
Angela C. Brust-Balogun profile photo

LeadSquared

Small and medium enterprises and teams would benefit with the value proposition that LeadSquared brings to the table. It provides a one-stop shop for a majority of your marketing-sales requirements. Its integrated solution provides salesforce, leads and customer automation at your fingertips.
Sanju Mathew George profile photo

Feature Rating Comparison

Email & Online Marketing

Apricot by Social Solutions
LeadSquared
7.0
WYSIWYG email editor
Apricot by Social Solutions
LeadSquared
6.2
Dynamic content
Apricot by Social Solutions
LeadSquared
6.9
Ability to test dynamic content
Apricot by Social Solutions
LeadSquared
7.1
Landing pages
Apricot by Social Solutions
LeadSquared
6.4
A/B testing
Apricot by Social Solutions
LeadSquared
8.1
Mobile optimization
Apricot by Social Solutions
LeadSquared
6.4
Email deliverability
Apricot by Social Solutions
LeadSquared
6.9
List management
Apricot by Social Solutions
LeadSquared
7.3
Triggered drip sequences
Apricot by Social Solutions
LeadSquared
7.9

Lead Management

Apricot by Social Solutions
LeadSquared
6.5
Lead nurturing
Apricot by Social Solutions
LeadSquared
7.3
Lead scoring and grading
Apricot by Social Solutions
LeadSquared
6.8
Data quality management
Apricot by Social Solutions
LeadSquared
5.1
Automated sales alerts and tasks
Apricot by Social Solutions
LeadSquared
6.8

Campaign Management

Apricot by Social Solutions
LeadSquared
4.7
Calendaring
Apricot by Social Solutions
LeadSquared
2.2
Event/webinar marketing
Apricot by Social Solutions
LeadSquared
7.2

Social Media Marketing

Apricot by Social Solutions
LeadSquared
6.6
Social sharing and campaigns
Apricot by Social Solutions
LeadSquared
6.8
Social profile integration
Apricot by Social Solutions
LeadSquared
6.4

Reporting & Analytics

Apricot by Social Solutions
LeadSquared
6.2
Dashboards
Apricot by Social Solutions
LeadSquared
6.2
Standard reports
Apricot by Social Solutions
LeadSquared
6.6
Custom reports
Apricot by Social Solutions
LeadSquared
5.8

Platform & Infrastructure

Apricot by Social Solutions
LeadSquared
8.0
API
Apricot by Social Solutions
LeadSquared
7.7
Role-based workflow & approvals
Apricot by Social Solutions
LeadSquared
7.1
Customizability
Apricot by Social Solutions
LeadSquared
6.9
Integration with Salesforce.com
Apricot by Social Solutions
LeadSquared
8.5
Integration with Microsoft Dynamics CRM
Apricot by Social Solutions
LeadSquared
8.7
Integration with SugarCRM
Apricot by Social Solutions
LeadSquared
8.6

Pros

  • Apricot by Social Solutions is very user-friendly. Staff training and use has been a breeze. Staff and volunteers very quickly pick up on the navigation which creates confidence and user empowerment.
  • Apricot by Social Solutions is flexible. Organizations can adjust the software to match their structure during the implementation phase and easily make adjustments on their own after implementation.
  • Apricot by Social Solutions is affordable. It is still a significant investment for an organization that has not previously purchased case management software, but in comparing twelve different software solution options, Apricot by far offered the greatest value.
Angela Maher profile photo
  • Automation
  • Email Campaigns
  • Smart Views
  • Adwords and Facebook Data sync webhooks
  • Email & SMS templates
Navdeep Trivedi profile photo

Cons

  • End user training was not good, more needs to be done to make it simple for those who need to use it
  • Improvement reports are not easy to put together, requires tech support
  • Report writing requires skills and needs to have more tech support
Donna Smith-Pupillo profile photo
  • Landing pages are not mobile friendly.
  • A small percentage of lead sources for e.g. leads coming through emails are left out.
  • Marketing automation by SMS is not available.
Shalika Gupta profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
LeadSquared8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar profile photo

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
LeadSquared9.1
Based on 1 answer
No answer on this topic is available.

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
LeadSquared9.0
Based on 2 answers
Never faced any problems with LeadSquared's support team.
Imran Baig profile photo

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected APRICOT as a result of the dissolution of the ALICE program and support
Kathleen Kehrer profile photo
Simple to use - Intensive training is not requiredBest in class interfaces - intuitive and responsiveResponsive web design templates are available Relatively inexpensive
Ganesh Rajendran profile photo

Return on Investment

  • I believe it has increased efficiency for staff and reporting
Kathleen Kehrer profile photo
  • Sales productivity has increased
  • Ability to delight customers intelligently based on their areas of interest
Ganesh Rajendran profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

LeadSquared

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*
1.  Per Account
LeadSquared Editions & Modules
LeadSquared
Edition
Basic-Marketing Automation
$1501
Standard-Marketing Automation
$4002
Enterprise-Marketing Automation
$1,2003
Lite - Sales +Mobile CRM
$154
Pro - Sales +Mobile CRM
$304
1. per month (5,000 contacts)
2. per month (25,000 contacts)
3. per month (100,000 contacts)
4. per month
Additional Pricing Details

LeadSquared More Information