What users are saying about

Apricot by Social Solutions

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Top Rated
93 Ratings

Apricot by Social Solutions

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Top Rated
93 Ratings
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Score 8.8 out of 101
36 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Apricot by Social Solutions

There's always room for improvement. Also, with the HUD APR and ESG CAPER report, since these are required reports for funded agencies, and Apricot is a comparable database, agencies using Apricot should not be required to pay for the feature/updates of these.
Stacey Riley profile photo

OnBase by Hyland

OnBase is best used whenever specific documents, particularly older ones, are required. Using the date sorting metrics, it's easy to find documents that would otherwise take some time to dig up. OnBase is not particularly useful as a method for tracking signatures or documents which require signing by multiple people in an office. Something like Docusign might be better for this.
No photo available

Feature Rating Comparison

Enterprise Content Management

Apricot by Social Solutions
OnBase by Hyland
8.5
Content capture & imaging
Apricot by Social Solutions
OnBase by Hyland
8.3
File sync, storage & archiving
Apricot by Social Solutions
OnBase by Hyland
8.7
Document management
Apricot by Social Solutions
OnBase by Hyland
9.1
Records management
Apricot by Social Solutions
OnBase by Hyland
9.1
Content search & retrieval
Apricot by Social Solutions
OnBase by Hyland
8.6
Enterprise content collaboration
Apricot by Social Solutions
OnBase by Hyland
8.0
Content publishing & creation
Apricot by Social Solutions
OnBase by Hyland
7.7
Security, risk management & information governance
Apricot by Social Solutions
OnBase by Hyland
8.1
Contract lifecycle management
Apricot by Social Solutions
OnBase by Hyland
7.6
Automated workflows
Apricot by Social Solutions
OnBase by Hyland
9.7
Mobile support
Apricot by Social Solutions
OnBase by Hyland
7.7
Integration
Apricot by Social Solutions
OnBase by Hyland
9.2

Pros

  • We have 300+ employees that have access to the our reports on Apricot. Its so easy for anyone in our agency to view these reports seconds after they are written. Apricot gives us access to Archived files in seconds too. This is a very efficient way of keeping 100's of files organized and easy to access.
Sharon Balicki profile photo
  • OnBase's code filing system allows users to search a series by a code and return all documents found in that series. This is particularly helpful for organizing documents.
  • OnBase's security system also allows users to pull the files necessary to their work while still keeping other administrative files secure.
  • The overall communication between departments is improved because instead of sending data files or administrative documents to each other directly, we can just refer to the onBase code.
No photo available

Cons

  • Setting email or text triggers based on the date filter
  • Creating a individual dashboard interface to look at selected data points for one person
  • Creating separate bulletin spaces for different categories. The homepage gets quickly cluttered if you use too many bulletins.
Pratik Mhatre profile photo
  • Continued use of the thick client to perform administrative tasks.
  • There is a high level of complexity involved with workflow development.
  • Use of OS services to perform tasks within the application.
Christopher Bunner profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
OnBase by Hyland9.0
Based on 1 answer
Solid core functionality and ability to scale
Robert Weist profile photo

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

AVS is more ideal for our use as a victim service
No photo available
I have used Taleo and I believe that OnBase stacks up higher. It's a great applicant tracking system and everyone in my department was quickly trained on it, whereas Taleo was slightly more difficult to understand.
Bridget Mullally profile photo

Return on Investment

  • As I am not part of the executive team, and staff became users in August, I cannot provide ROI dollar specifics, but I can report that the big objectives were (1) to cut down the time spent in handwritten and MS Office-based forms and change to one-time database entries and auto-updating reporting capabilities, and (2) have data reportable for stakeholders (executive team, directors, board members, state and local reporting agencies, private funders, and potential funders).
Jamie Caroland profile photo
  • Our gift processing team has an easy and effective tool to quickly capture important documents.
  • Our research team is able to quickly retrieve documents that contain revealing information about donors.
  • Our development team has been able to find important contractual documents from donors that enable the team to abide by specific intentions.
  • We have a secure spot to log and retrieve important legal information regarding donors estates and gift intent.
Robby Tabuchi profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

OnBase by Hyland

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
OnBase by Hyland Editions & Modules
OnBase by Hyland
Additional Pricing Details

OnBase by Hyland More Information