What users are saying about

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Top Rated
91 Ratings

Salsa Engage

3 Ratings

Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Salsa Engage

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

Add comparison

Likelihood to Recommend

Apricot by Social Solutions

Apricot is well suited to help with output reporting. However, I don't believe it offers a narrative function. Apricot is well suited for capturing client intake, especially with is secure web form feature. However, it is not like GoogleForms where it can be used to either capture RSVP information or sign-in information for events or trainings.Apricot is well-suited for comparison reporting and discovering effort. However, I don't believe it has predictive features that can be leveraged.
Heath Carelock profile photo

Salsa Engage

Salsa Engage specifically works with nonprofit organizations so its software solutions are not appropriate for businesses. We are a small to medium sized nonprofit and the software has worked wonders for us. I could see extremely large nonprofits having a hard time maintaining a "clean" database with this system as the communication from engage to our constituent management system could use improvement. This software is extremely valuable and should be considered for anyone currently juggling multiple platforms. Our greatest challenge was maintaining accuracy and constant contact with donors when you are working on 5 different avenues.
Kalyn Hoffman profile photo

Pros

  • Software customization and manipulation allows for accurate and applicable workflow
  • The ability to access any information via flexible report building
  • User permissions and authorizations to restrict data visibility between programs
Dan Watson profile photo
  • Low bounce rate
  • Customizable donation pages
  • Intuitive reporting
Kalyn Hoffman profile photo

Cons

  • The user interface can be to be intimidating for low volume users.
  • More free training options made available for new users.
  • When wholesale updates are made to forms the existing workflow and setup of the existing form is disrupted requiring additional editing by the administrator.
Dan Watson profile photo
  • Translation from salsa engage into our CRM system
  • Could use more modern email templates
  • More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.
Kalyn Hoffman profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected APRICOT as a result of the dissolution of the ALICE program and support
Kathleen Kehrer profile photo
Salsa Engage has a huge advantage over competitors when it comes to pricing. Since it is a newer software, it offers a lot more features for a lesser price. We explored many options and we decided on Salsa because of the integration with the CRM software and the ability to customize all of our donation and ticket pages.
Kalyn Hoffman profile photo

Return on Investment

  • I believe it has increased efficiency for staff and reporting
Kathleen Kehrer profile photo
  • Increased email engagement
  • Decreased bounce rate
  • Increased ticket sales
Kalyn Hoffman profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

Salsa Engage

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Salsa Engage Editions & Modules
Salsa Engage
Additional Pricing Details

Salsa Engage More Information