What users are saying about

Aprima

3 Ratings

Medisoft

5 Ratings

Aprima

3 Ratings
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Score 8 out of 101

Medisoft

5 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Aprima

Aprima is particularly well suited for the primary care provider, however, Aprima has developed excellent content for most specialty care offices as well. Specifically, OB/GYN, Orthopedics and Internal Medicine and its sub-specialties such as Gastroenterology and Cardiology can be easily managed with Aprima.Perhaps Aprima's greatest strength is its organization's commitment to content development. Look for greater and greater things from Aprima!
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Medisoft

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
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Feature Rating Comparison

Billing and Claims Management

Aprima
8.0
Medisoft
7.2
Real-time eligibility verification
Aprima
7.3
Medisoft
9.0
Claims management
Aprima
9.1
Medisoft
8.0
Coding
Aprima
9.1
Medisoft
5.0
Patient billing
Aprima
8.2
Medisoft
5.0
Financial Reporting
Aprima
6.4
Medisoft
9.0

Patient Scheduling

Aprima
6.4
Medisoft
10.0
Rule-based scheduling
Aprima
6.4
Medisoft
10.0
Automated appointment reminders
Aprima
8.2
Medisoft
10.0
Automated patient check-in
Aprima
5.5
Medisoft
10.0
Multi-location support
Aprima
5.5
Medisoft
10.0
Calendar interface
Aprima
Medisoft
10.0

Electronic Medical Records

Aprima
8.4
Medisoft
7.7
Charting / document management
Aprima
7.3
Medisoft
9.0
Templates
Aprima
8.2
Medisoft
6.0
Patient portal
Aprima
9.1
Medisoft
8.0
Mobile/tablet support
Aprima
9.1
Medisoft
8.0
Fax integration
Aprima
9.1
Medisoft
4.0
Integration with other EMR and PM systems
Aprima
8.2
Medisoft
9.0
Workflow automation
Aprima
8.2
Medisoft
8.0
Speech recognition
Aprima
7.3
Medisoft
8.0
Customization
Aprima
8.2
Medisoft
10.0
E-prescribing
Aprima
9.1
Medisoft
7.0

Medical Security and Privacy

Aprima
8.0
Medisoft
9.0
HIPPA compliance
Aprima
9.1
Medisoft
9.0
Role-based permission levels
Aprima
8.2
Medisoft
9.0
Data backups and redundancy
Aprima
7.3
Medisoft
9.0
Local mode / networking failsafe
Aprima
7.3
Medisoft
9.0

Workflow and Scale

Aprima
7.9
Medisoft
8.0
Task tracking
Aprima
9.1
Medisoft
8.0
Specialty-specific workflows
Aprima
9.1
Medisoft
8.0
Multi-office / multi-physician capabilities
Aprima
5.5
Medisoft
8.0

Pros

  • Ease of use. End users adapt quickly to the format and functionality of Aprima.
  • Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
  • Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
  • As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
  • Upgrades are free. This is highly unusual among healthcare software vendors!
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  • Medisoft has an abundance of built in reports that allow you to track a wide array of practice and patient data. In addition to these standard reports, you have the ability to create custom reports, allowing you more control over the data that is important to your practice. There is a bit of a learning curve when designing custom reports, but the outcome is well worth the effort to learn this piece of the software.
  • Medisoft is a great all-in-one software for practices that need both a scheduling module and a billing module that will "talk" to each other and keep track of important things like scheduling follow up appointments for regularly seen patients and how many visits remain on a prior authorization. While we do not currently have a need for the scheduling piece at Cardiostaff, I have used the full functionality of Medisoft at previous facilities and have found it to be the most user friendly of the medical software I have used.
  • Navigation in Medisoft is logical and quite user friendly and many functions can be accessed via shortcut keys, if you are someone who prefers this over clicking the mouse.
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Cons

  • The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.
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  • I would like to see an option that allows the user to mark a claim as "crossed over to secondary" when posting primary payments. Ideally there would be a button or box to tick, which would then mark the claim as crossed over and also mark the secondary claim as sent. This process must currently be done manually and can be quite tedious and time consuming. If we do not go through and mark these crossed over claims as sent before sending a batch of secondary claims, we typically end up with quite a few "duplicate claim" rejections.
  • I would like to be able to tie one guarantor account to multiple patient accounts and have a listing of those patient accounts pop up (or otherwise be visible) whenever the guarantor account is accessed. This can be a frustrating issue when you have 2 or more children from the same family as patients and need to be able to assign the same guarantor for each. While it is currently possible to assign the same guarantor to more than one account, the system fails to pull information from each account when printing statements, resulting in incorrect balances being reported on guarantor driven statements.
  • I would like to have a print option available for more areas within Medisoft. For instance, I would love to be able to print the list of "ready to bill" claims directly from the Claim Management screen. It would also be quite useful to be able to print the transaction notes associated with individual claims.
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Alternatives Considered

Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.
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I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
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Return on Investment

  • As a re-seller, we appreciate Aprima's pricing. They are highly competitive and flexible to meet the client's needs.
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  • I feel that Medisoft has had an overall positive impact on our billing and business objectives. We have looked at other software, but continue to stay with Medisoft because we feel that it is the best solution for our needs.
Lori Scarmardo profile photo

Pricing Details

Aprima

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Medisoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details