Likelihood to Recommend I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules? 2- What type of customer service? Do they have a call center or do they have a designated person like APS? 3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Read full review If you want a full-service ATS and will use the tool to post jobs and track candidates, Brightmove is a very solid tool. They are adding functionality and making it more robust. In our case, we ended up just using it for resume repository and management and so the solution essentially outgrew us such that the price structure and options are no longer competitive or make as much sense as when we first started using the tool.
Read full review Pros It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager. The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check. We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project. Read full review Brightmove is intuitive and easy to learn and to use. It interfaces well with social media. Brightmove has good capabilities to build interfaces to other systems, such as a background checking system. In addition, Brightmove has a good record of being available. Read full review Cons Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need. Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall. The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL. The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week. Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available. Read full review Brightmove could offer more detailed and user friendly reports. Brightmove could add more screening questions to applicants when they are applying to a job. The feature that is already there is not really useful. Brightmove needs to separate internal applicants from external applicants. Read full review Likelihood to Renew I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Read full review Brightmove has worked well as we are a company with 120 employees. For as long as we stay around this size, we will continue with Brightmove, but as we grow we will start looking for an ATS that can directly tie into our CRM (NetSuite). The price point is great for the functionality when compared to other ATS solutions
Read full review Usability In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
Read full review Reliability and Availability I haven't had any outages
Read full review Performance Very quick
Read full review Support Rating I had to learn APS on my own, and the support team held my hand. They are still there when I have an occasional question. Anytime I need support, I can call my rep or send an email and help is on the way, without failure. The support team is awesome
Read full review The Customer Support is the best part of using this ATS vs others. They have a chat feature on the home page where you can ask a question and have a Customer Service rep help you in less than a minute. I have found that to be invaluable and a life saver on several occasions. I'm not sure you get that kind of service from a bigger ATS provider.
Read full review In-Person Training Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
Read full review Online Training We had great webinars.
Read full review Implementation Rating It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
Read full review The Info Tech conversion and implementation team was too small to meet our needs
Read full review Alternatives Considered I have used ADP for many years and always found the system to be restrictive in ADP's resistance to building rules that matched the organization's needs rather than asking the organization to modify its policies to match 'canned' rules already built within ADP. Bamboo and several other newer systems really cannot support the many separate EINs under the corporate umbrella. And, finally, the other products are simply too costly for this organization.
Read full review Brightmove seems to be pretty similar to Vurv, but overall the functionality of the other systems I have used has been better. I didn't select to implement Brightmove, it was already in place when I joined the company.
Read full review Scalability I've never had a problem with the system nor in finding the right information.
Read full review Return on Investment APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well. Read full review Positive ROI in terms of time spent by our recruiting team. Our old ATS was clunky and forced users to spend more time on mundane tasks. Positive ROI in terms of connecting without outside job boards and finding job candidates. Positive ROI in terms of motivating our team by seeing their numbers in an easy to understand/read dashboard. Read full review ScreenShots