What users are saying about
43 Ratings
43 Ratings
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Score 8.2 out of 101
23 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

Aspect Workforce Management

I would say Aspect is less appropriate with smaller businesses or businesses with a smaller amount of clients. Aspect is really useful if you have a lot of customers and employees as you have to schedule the employee breaks and time off around the business needs. A lot of smaller businesses don't need that ability since they might not have the demanding customers like a lot of larger companies would have.
No photo available

Feature Rating Comparison

Human Resource Management

APS
7.0
Aspect Workforce Management
Employee demographic data
APS
9.4
Aspect Workforce Management
Employment history
APS
7.0
Aspect Workforce Management
Job profiles and administration
APS
8.3
Aspect Workforce Management
Workflow for transfers, promotions, pay raises, etc.
APS
4.0
Aspect Workforce Management
Organizational charting
APS
7.9
Aspect Workforce Management
Organization and location management
APS
6.0
Aspect Workforce Management
Compliance data (COBRA, OSHA, etc.)
APS
6.0
Aspect Workforce Management

Payroll Management

APS
7.3
Aspect Workforce Management
Pay calculation
APS
7.0
Aspect Workforce Management
Support for external payroll vendors
APS
5.7
Aspect Workforce Management
Benefit plan administration
APS
7.0
Aspect Workforce Management
Direct deposit files
APS
8.0
Aspect Workforce Management
Salary revision and increment management
APS
7.0
Aspect Workforce Management
Reimbursement management
APS
9.0
Aspect Workforce Management

Leave and Attendance Management

APS
6.7
Aspect Workforce Management
Approval workflow
APS
8.0
Aspect Workforce Management
Balance details
APS
6.0
Aspect Workforce Management
Annual carry-forward and encashment
APS
6.0
Aspect Workforce Management

Employee Self Service

APS
7.2
Aspect Workforce Management
View and generate pay and benefit information
APS
8.0
Aspect Workforce Management
Update personal information
APS
9.0
Aspect Workforce Management
View company policy documentation
APS
7.0
Aspect Workforce Management
Employee recognition
APS
7.0
Aspect Workforce Management
View job history
APS
5.0
Aspect Workforce Management

Asset Management

APS
7.0
Aspect Workforce Management
Tracking of all physical assets
APS
7.0
Aspect Workforce Management

HR Reporting

APS
7.1
Aspect Workforce Management
Report builder
APS
7.0
Aspect Workforce Management
Pre-built reports
APS
7.0
Aspect Workforce Management
Ability to combine HR data with external data
APS
7.4
Aspect Workforce Management

Onboarding

APS
7.5
Aspect Workforce Management
New hire portal
APS
8.0
Aspect Workforce Management
Manager tracking tools
APS
7.0
Aspect Workforce Management

Performance and Goals

APS
7.8
Aspect Workforce Management
Corporate goal setting
APS
8.1
Aspect Workforce Management
Individual goal setting
APS
8.2
Aspect Workforce Management
Line-of sight-visibility
APS
8.2
Aspect Workforce Management
Performance tracking
APS
6.9
Aspect Workforce Management

Performance Management

APS
8.0
Aspect Workforce Management
Performance plans
APS
7.9
Aspect Workforce Management
Performance improvement plans
APS
7.0
Aspect Workforce Management
Review status tracking
APS
8.4
Aspect Workforce Management
Review reminders
APS
8.3
Aspect Workforce Management
Multiple review frequency
APS
8.5
Aspect Workforce Management

Succession Planning

APS
5.0
Aspect Workforce Management
Create succession plans/pools
APS
5.0
Aspect Workforce Management
Candidate ranking
APS
5.0
Aspect Workforce Management

Recruiting / ATS

APS
8.8
Aspect Workforce Management
Job Requisition Management
APS
9.2
Aspect Workforce Management
Company Website Posting
APS
9.2
Aspect Workforce Management
Publish to Social Media
APS
9.2
Aspect Workforce Management
Job Search Site Posting
APS
8.8
Aspect Workforce Management
Duplicate Candidate Prevention
APS
7.6
Aspect Workforce Management
Applicant Tracking
APS
8.4
Aspect Workforce Management
Notifications and Alerts
APS
9.2
Aspect Workforce Management

Pros

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins profile photo

Aspect Workforce Management

  • The tool offers a great deal of flexibility in forecasting approaches. It allows you to track seasonality, growth, day of week factors, arrival patterns, store information on holidays and special events. You have the flexibility to forecast based on historical data or user defined data or a combination.
  • Although somewhat complex to configure initially, the scheduling features are also quite flexible allow you to create schedule scenarios for the most unique situations.
  • There are a great number of reports available in the tool and the tools offers you a variety of different options for pulling the same data making it much easier to analyze and trend. You can also set up routine reports to automatically run and export in a variety of different formats and save to shared drives or even email to specific users.
  • The agent interface "Empower" it also very intuitive making it easy for agents to view their schedules, request time off, participate in shift bids and view their own performance reports.
Wendy Fowler profile photo

Cons

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
No photo available

Aspect Workforce Management

  • Some of the features can be difficult for a new user to learn. Once they have them down, the software functions wonderfully; however, the learning curve can be high.
  • While RTA is a great tool to utilize, the look has not changed in a long time. It has an 'old-school' software appearance that does not match the core system.
  • When dealing with huge sets of data (for example, changing schedules for an entire year for many agents), the software can hang for quite a while. While this is not a frequent occurence and can happen with any application, it can be frustrating for some users.
Rachel Honeywood profile photo

Likelihood to Renew

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

Aspect Workforce Management

Aspect Workforce Management 8.5
Based on 6 answers
Aspect as a tool and as a company are both great. Working with the Aspect team, will make you feel like you are their most important and only customer. They admit when they are at fault and are willing to offer any assistance they can. We obtained many tools from Aspect as a respected and valued customer.
Jason Reaves profile photo

Usability

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
Rachel Honeywood profile photo

Reliability and Availability

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

Aspect Workforce Management

No score
No answers yet
No answers on this topic

Performance

APS

APS 9.0
Based on 1 answer
No photo available

Aspect Workforce Management

No score
No answers yet
No answers on this topic

Support

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

Aspect Workforce Management

Aspect Workforce Management 8.0
Based on 1 answer
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
No photo available

In-Person Training

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Aspect Workforce Management

No score
No answers yet
No answers on this topic

Online Training

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

Aspect Workforce Management

No score
No answers yet
No answers on this topic

Implementation

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Aspect Workforce Management

Aspect Workforce Management 9.0
Based on 1 answer
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
No photo available

Alternatives Considered

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III profile photo

Aspect Workforce Management

One of the primary reason why we selected Aspect eWFM solution was because of the scenario based modeling functionality. In other solutions (such as IEX, Blue Pumpin..etc) this functionality is not available. In our industry it was critical to be able to use scenario based modeling and quickly react the call volume spikes.
FERENC CSATLÓS; MBA, PMP profile photo

Scalability

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Aspect Workforce Management

No score
No answers yet
No answers on this topic

Return on Investment

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier profile photo

Aspect Workforce Management

  • Staffing cost
  • Identifying gaps in the day, using intra-days to map out and foresee trouble areas and plan for them
  • Cross functioning teams, using the tools this application has to help manage different LOB's
Roy Huron profile photo

Screenshots

Aspect Workforce Management

Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Aspect Workforce Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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