What users are saying about
42 Ratings
1 Ratings
42 Ratings
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Score 7.2 out of 101
1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

Harpoon

If you're freelancing or running a small marketing agency, I'll steer you strongly towards Harpoon. It's such a terrific fit for this business type. It provides easy invoice management so if that's all you care about, use Harpoon this way. If you want a tool that will guide you towards success, Harpoon helps you do this when launching your account. Know what you want to earn, what it takes to get there, and how you're doing along the way. What financial software for freelancers provides simple project tools? Harpoon.
Jason Montoya profile photo

Feature Rating Comparison

Human Resource Management

APS
8.5
Harpoon
Employee demographic data
APS
9.4
Harpoon
Employment history
APS
8.7
Harpoon
Job profiles and administration
APS
8.3
Harpoon
Workflow for transfers, promotions, pay raises, etc.
APS
8.2
Harpoon
Organizational charting
APS
7.9
Harpoon
Organization and location management
APS
8.4
Harpoon
Compliance data (COBRA, OSHA, etc.)
APS
8.4
Harpoon

Payroll Management

APS
8.5
Harpoon
Pay calculation
APS
9.2
Harpoon
Support for external payroll vendors
APS
5.7
Harpoon
Benefit plan administration
APS
8.2
Harpoon
Direct deposit files
APS
9.9
Harpoon
Salary revision and increment management
APS
9.0
Harpoon
Reimbursement management
APS
9.0
Harpoon

Leave and Attendance Management

APS
8.7
Harpoon
Approval workflow
APS
9.4
Harpoon
Balance details
APS
8.2
Harpoon
Annual carry-forward and encashment
APS
8.3
Harpoon

Employee Self Service

APS
8.6
Harpoon
View and generate pay and benefit information
APS
9.4
Harpoon
Update personal information
APS
9.5
Harpoon
View company policy documentation
APS
8.1
Harpoon
Employee recognition
APS
7.6
Harpoon
View job history
APS
8.6
Harpoon

Asset Management

APS
8.0
Harpoon
Tracking of all physical assets
APS
8.0
Harpoon

HR Reporting

APS
8.4
Harpoon
Report builder
APS
9.2
Harpoon
Pre-built reports
APS
8.6
Harpoon
Ability to combine HR data with external data
APS
7.4
Harpoon

Onboarding

APS
9.0
Harpoon
New hire portal
APS
9.3
Harpoon
Manager tracking tools
APS
8.7
Harpoon

Performance and Goals

APS
7.8
Harpoon
Corporate goal setting
APS
8.1
Harpoon
Individual goal setting
APS
8.2
Harpoon
Line-of sight-visibility
APS
8.2
Harpoon
Performance tracking
APS
6.9
Harpoon

Performance Management

APS
8.0
Harpoon
Performance plans
APS
7.9
Harpoon
Performance improvement plans
APS
7.0
Harpoon
Review status tracking
APS
8.4
Harpoon
Review reminders
APS
8.3
Harpoon
Multiple review frequency
APS
8.5
Harpoon

Succession Planning

APS
5.0
Harpoon
Create succession plans/pools
APS
5.0
Harpoon
Candidate ranking
APS
5.0
Harpoon

Recruiting / ATS

APS
8.8
Harpoon
Job Requisition Management
APS
9.2
Harpoon
Company Website Posting
APS
9.2
Harpoon
Publish to Social Media
APS
9.2
Harpoon
Job Search Site Posting
APS
8.8
Harpoon
Duplicate Candidate Prevention
APS
7.6
Harpoon
Applicant Tracking
APS
8.4
Harpoon
Notifications and Alerts
APS
9.2
Harpoon

Pros

  • Main thing: The thing that I find so helpful are the people who work at APS. I like the friendliness of the local (Shreveport, LA) staff and the quick turnaround to problem solving. They communicate!
  • The payroll program is easy to use, easy to correct with a user friendly viewing format.
  • Report writing program is very user friendly to technically challenged people like me.
  • I like the ongoing updates that APS is doing.
Janet Fowler profile photo
  • Makes Sending Invoices & Collecting Payment Easy, for Freelancers
  • Tracking Financial Goals (Monthly & Annual) & Projecting Future Results
  • Provides Insights On AR, Earned Income, Top Clients, and other helpful but highly relevant data points.
Jason Montoya profile photo

Cons

  • In my experience, I haven't seen any issues that can be improved on.
Charles Olivier profile photo
  • The automatic expense management is basic. It does sync with banks, but I've had some duplicate entry issues that are being worked out of the system.
  • I'd like to see additional reports that dive deeper into some of the dashboard widgets.
Jason Montoya profile photo

Likelihood to Renew

APS9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo
No score
No answers yet
No answers on this topic

Usability

APS9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

APS9.0
Based on 1 answer
I haven't had any outages
No photo available
No score
No answers yet
No answers on this topic

Performance

APS9.0
Based on 1 answer
No photo available
No score
No answers yet
No answers on this topic

Support

APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available
No score
No answers yet
No answers on this topic

In-Person Training

APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available
No score
No answers yet
No answers on this topic

Online Training

APS9.0
Based on 1 answer
We had great webinars.
No photo available
No score
No answers yet
No answers on this topic

Implementation

APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Customer service and price were way better
Mallory Ellis profile photo
I've used Less Accounting and & Quickbooks Online. After Less Accounting was acquired, its development was mostly stopped. While the tool was a simple way to manage invoices and expenses, its directional philosophy changed with the new owners. Quickbooks Online was a solid tool, but the company support was unhelpful and hard to work with at times. Harpoon provides a great tool, with a company that cares about its users.
Jason Montoya profile photo

Scalability

APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier profile photo
  • Clear and precise visibility of my financial status.
  • Projections of how I'm doing today, this month, and this year.
  • Clarity on what needs to happen with client development to reach my goals.
  • It shrinks the amount of time I spend on getting clients to pay my invoices.
Jason Montoya profile photo

Pricing Details

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
APS Editions & Modules
APS
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

Harpoon

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Harpoon Editions & Modules
Harpoon
Edition
Single User - Unlimited Everything
$191
1. per month
Additional Pricing Details