What users are saying about
43 Ratings
13 Ratings
43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Likelihood to Recommend

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

iSolved

It's very well suited to our company. We have 130 employees. They have even more programs than we even use at this level. Everything HR-related is there and very easy to use. I love the reports, and I am able to make custom reports, which I have to have. We look at information in a lot of different ways, and I can get all the info needed.
Lacey Davidson profile photo

Feature Rating Comparison

Human Resource Management

APS
7.0
iSolved
9.8
Employee demographic data
APS
9.4
iSolved
10.0
Employment history
APS
7.0
iSolved
9.6
Job profiles and administration
APS
8.3
iSolved
9.6
Workflow for transfers, promotions, pay raises, etc.
APS
4.0
iSolved
10.0
Organizational charting
APS
7.9
iSolved
10.0
Organization and location management
APS
6.0
iSolved
10.0
Compliance data (COBRA, OSHA, etc.)
APS
6.0
iSolved
9.4

Payroll Management

APS
7.3
iSolved
9.9
Pay calculation
APS
7.0
iSolved
10.0
Support for external payroll vendors
APS
5.7
iSolved
10.0
Benefit plan administration
APS
7.0
iSolved
10.0
Direct deposit files
APS
8.0
iSolved
10.0
Salary revision and increment management
APS
7.0
iSolved
9.3
Reimbursement management
APS
9.0
iSolved
10.0

Leave and Attendance Management

APS
6.7
iSolved
8.8
Approval workflow
APS
8.0
iSolved
9.4
Balance details
APS
6.0
iSolved
10.0
Annual carry-forward and encashment
APS
6.0
iSolved
7.0

Employee Self Service

APS
7.2
iSolved
9.6
View and generate pay and benefit information
APS
8.0
iSolved
10.0
Update personal information
APS
9.0
iSolved
10.0
View company policy documentation
APS
7.0
iSolved
10.0
Employee recognition
APS
7.0
iSolved
10.0
View job history
APS
5.0
iSolved
8.2

Asset Management

APS
7.0
iSolved
10.0
Tracking of all physical assets
APS
7.0
iSolved
10.0

HR Reporting

APS
7.1
iSolved
9.8
Report builder
APS
7.0
iSolved
10.0
Pre-built reports
APS
7.0
iSolved
9.4
Ability to combine HR data with external data
APS
7.4
iSolved
10.0

Onboarding

APS
7.5
iSolved
10.0
New hire portal
APS
8.0
iSolved
10.0
Manager tracking tools
APS
7.0
iSolved
10.0

Performance and Goals

APS
7.8
iSolved
Corporate goal setting
APS
8.1
iSolved
Individual goal setting
APS
8.2
iSolved
Line-of sight-visibility
APS
8.2
iSolved
Performance tracking
APS
6.9
iSolved

Performance Management

APS
8.0
iSolved
10.0
Performance plans
APS
7.9
iSolved
10.0
Performance improvement plans
APS
7.0
iSolved
10.0
Review status tracking
APS
8.4
iSolved
10.0
Review reminders
APS
8.3
iSolved
10.0
Multiple review frequency
APS
8.5
iSolved
10.0

Succession Planning

APS
5.0
iSolved
8.7
Create succession plans/pools
APS
5.0
iSolved
9.0
Candidate ranking
APS
5.0
iSolved
9.0
Candidate development
APS
iSolved
8.0

Recruiting / ATS

APS
8.8
iSolved
9.4
Job Requisition Management
APS
9.2
iSolved
8.0
Company Website Posting
APS
9.2
iSolved
10.0
Publish to Social Media
APS
9.2
iSolved
10.0
Job Search Site Posting
APS
8.8
iSolved
10.0
Duplicate Candidate Prevention
APS
7.6
iSolved
9.0
Applicant Tracking
APS
8.4
iSolved
9.0
Notifications and Alerts
APS
9.2
iSolved
9.5

Pros

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins profile photo

iSolved

  • One of my personal favorites is the fact that I can quickly clock in and out. The previous site we used was a pain, having to go from one page to another just to clock out for lunch and back again.
  • There is a great calendar where you can view each day's hours you've worked. It gathers the overtime, PTO requests and even paid holidays. That way you can easily map out the rest of your week if you don't have enough hours, or have too many.
  • The ease of requesting time off is another great bonus. It's quick to navigate, and you can view all of the hours you've accrued quickly.
Hilary Hobbs profile photo

Cons

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
No photo available

iSolved

  • I would like it to be easier to add a supplementary payroll when processing a payroll outside of our normal bi-weekly schedule.
  • The way that PTO hours are accrued and displayed on their paychecks can be a bit confusing to the employees.
David Friedman profile photo

Likelihood to Renew

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

iSolved

No score
No answers yet
No answers on this topic

Usability

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available

iSolved

No score
No answers yet
No answers on this topic

Reliability and Availability

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

iSolved

No score
No answers yet
No answers on this topic

Performance

APS

APS 9.0
Based on 1 answer
No photo available

iSolved

No score
No answers yet
No answers on this topic

Support

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

iSolved

iSolved 10.0
Based on 1 answer
Ease of access is number one. Employees and admins can get to the information they need immediately. Payroll is streamlined and quick, and reports are thorough and easily customized. Benefit programs are tracked by the system, and we can pull reports or get info pushed for eligibility. Terminations are easy and they take care of all of the paperwork.
Lacey Davidson profile photo

In-Person Training

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

iSolved

No score
No answers yet
No answers on this topic

Online Training

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

iSolved

No score
No answers yet
No answers on this topic

Implementation

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

iSolved

No score
No answers yet
No answers on this topic

Alternatives Considered

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III profile photo

iSolved

For Payroll iSolved is much faster then Payforce. It allows us to create reports we need on a quarterly basis, and allows us to input garnishments that currently have a zero amount to be withdrawn. We have some complicated vacation accruals which were not accruing correctly in ADP and which are in iSolved.
No photo available

Scalability

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

iSolved

No score
No answers yet
No answers on this topic

Return on Investment

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier profile photo

iSolved

  • iSolved has helped the company clearly see who may be trying to accrue more overtime or someone who is under working. It gives a clear view of the hours your employees are putting in.
  • It frees up a lot of time for HR because all paper documents for taxes, benefits and reviews are all digitized now. Less time having to consolidate and file over 200 employees' information.
  • To piggyback off my last statement, iSolved has also lessened our company's carbon footprint. More online forms and e-signing means less paper and ink being wasted on each singular employee multiple times over.
Hilary Hobbs profile photo

Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

iSolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Add comparison