What users are saying about
APS vs Paychex Flex
Paychex Flex
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
61 Ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.2 out of 101
Based on 42 reviews and ratings
Paychex Flex
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 6.6 out of 101
Based on 61 reviews and ratings
Add comparison
Likelihood to Recommend
APS
They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Executive Director
82nd Street AcademicsEducation Management, 51-200 employees
Paychex Flex
I think Paychex would work well for companies with fewer than 10 employees. My sales rep said most of the problems we ran into were due to the fact he never worked with an account so big. We only have 42 employees.

Verified User
Manager in Human Resources
Health, Wellness and Fitness Company, 11-50 employeesFeature Rating Comparison
Human Resource Management
APS
8.5
Paychex Flex
4.4
Employee demographic data
APS
9.4
Paychex Flex
6.7
Employment history
APS
8.7
Paychex Flex
4.5
Job profiles and administration
APS
8.3
Paychex Flex
4.9
Workflow for transfers, promotions, pay raises, etc.
APS
8.2
Paychex Flex
4.3
Organizational charting
APS
7.9
Paychex Flex
1.0
Organization and location management
APS
8.4
Paychex Flex
3.0
Compliance data (COBRA, OSHA, etc.)
APS
8.4
Paychex Flex
6.3
Payroll Management
APS
8.5
Paychex Flex
7.2
Pay calculation
APS
9.2
Paychex Flex
7.5
Support for external payroll vendors
APS
5.7
Paychex Flex
—
Benefit plan administration
APS
8.2
Paychex Flex
7.0
Direct deposit files
APS
9.9
Paychex Flex
8.0
Salary revision and increment management
APS
9.0
Paychex Flex
7.6
Reimbursement management
APS
9.0
Paychex Flex
6.0
Leave and Attendance Management
APS
8.7
Paychex Flex
7.6
Approval workflow
APS
9.4
Paychex Flex
8.0
Balance details
APS
8.2
Paychex Flex
6.9
Annual carry-forward and encashment
APS
8.3
Paychex Flex
8.1
Employee Self Service
APS
8.6
Paychex Flex
6.8
View and generate pay and benefit information
APS
9.4
Paychex Flex
8.2
Update personal information
APS
9.5
Paychex Flex
8.0
View company policy documentation
APS
8.1
Paychex Flex
6.4
Employee recognition
APS
7.6
Paychex Flex
—
View job history
APS
8.6
Paychex Flex
4.4
Asset Management
APS
8.0
Paychex Flex
4.2
Tracking of all physical assets
APS
8.0
Paychex Flex
4.2
HR Reporting
APS
8.4
Paychex Flex
4.8
Report builder
APS
9.2
Paychex Flex
4.2
Pre-built reports
APS
8.6
Paychex Flex
4.3
Ability to combine HR data with external data
APS
7.4
Paychex Flex
6.0
Onboarding
APS
9.0
Paychex Flex
4.8
New hire portal
APS
9.3
Paychex Flex
4.2
Manager tracking tools
APS
8.7
Paychex Flex
5.4
Performance and Goals
APS
7.8
Paychex Flex
—
Corporate goal setting
APS
8.1
Paychex Flex
—
Individual goal setting
APS
8.2
Paychex Flex
—
Line-of sight-visibility
APS
8.2
Paychex Flex
—
Performance tracking
APS
6.9
Paychex Flex
—
Performance Management
APS
8.0
Paychex Flex
—
Performance plans
APS
7.9
Paychex Flex
—
Performance improvement plans
APS
7.0
Paychex Flex
—
Review status tracking
APS
8.4
Paychex Flex
—
Review reminders
APS
8.3
Paychex Flex
—
Multiple review frequency
APS
8.5
Paychex Flex
—
Succession Planning
APS
5.0
Paychex Flex
—
Create succession plans/pools
APS
5.0
Paychex Flex
—
Candidate ranking
APS
5.0
Paychex Flex
—
Recruiting / ATS
APS
8.8
Paychex Flex
8.3
Job Requisition Management
APS
9.2
Paychex Flex
8.4
Company Website Posting
APS
9.2
Paychex Flex
8.4
Publish to Social Media
APS
9.2
Paychex Flex
8.4
Job Search Site Posting
APS
8.8
Paychex Flex
8.4
Duplicate Candidate Prevention
APS
7.6
Paychex Flex
8.0
Applicant Tracking
APS
8.4
Paychex Flex
8.4
Notifications and Alerts
APS
9.2
Paychex Flex
8.4
Pros
- APS OnLine is a great end user product and very easy for our employees. They have quick access to all their information, their accrual balances, hours worked, etc. They are able to enter their time off requests in the system. Although our prior system had these capabilities, employees had difficulty accessing system. If they couldn't get in, they couldn't use it. More employees logged on to APS in the first two weeks of use than in the prior three years with former system.
- Integration - Data is real-time. When you enter information in one area of the software, it is immediately present in the rest of the system. No waiting for overnight interface. Change log provides backup for any changes that have been made as well as safeguards in the approval process.
- Administrative ease - The system is very straight forward, logical, and easy to operate from the administrative end. [There is a] designated representative to address questions as they arise. No sitting on hold.

Verified User
Manager in Human Resources
Retail Company, 201-500 employees- Paycheck makes every aspect of payroll easy.
- The Paychex online reports system is very easy to use!
- I appreciate that Paychex keeps up on all the new tax tables and labor laws.
Accounting Manager
LEDingEDGE Lighting, Inc.Electrical/Electronic Manufacturing, 1-10 employees
Cons
- I would like to see a totals column on the page where I enter hours. For example "john" worked 36 regular hours and took 4 vacation hours. I would like a column showing 40 hours.
Managerial Accountant
Paco manufacturingMachinery, 11-50 employees
- The Paychex products don't seem to individually be able to interact very well. It would be nice to be able to move records from one section to the other instead of having to download and then re-upload files.

Verified User
Administrator in Human Resources
Accounting Company, 51-200 employeesLikelihood to Renew
APS9.7
Based on 6 answers
Without a doubt, we will stay with APS Online
Office Manager
Ascension Roofing and Sheet MetalConstruction, 11-50 employees
Paychex Flex8.8
Based on 3 answers
Because it makes the part of my job that includes payroll very easy.
Accounting Manager
LEDingEDGE Lighting, Inc.Electrical/Electronic Manufacturing, 1-10 employees
Usability
APS9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.

Verified User
Manager in Human Resources
Retail Company, 201-500 employeesPaychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Attorney/Owner
Sheri Smallwood, CharteredLaw Practice, 1-10 employees
Reliability and Availability
APS9.0
Based on 1 answer
I haven't had any outages

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Performance
APS9.0
Based on 1 answer
Very quick

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Support
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.

Verified User
Manager in Human Resources
Retail Company, 201-500 employeesNo score
No answers yet
No answers on this topic
In-Person Training
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Online Training
APS9.0
Based on 1 answer
We had great webinars.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Implementation
APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.

Verified User
Manager in Human Resources
Retail Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Alternatives Considered
I selected APS because of the way they responded when I initially reached out to them. I honestly don't remember all of the payroll companies that I contacted. APS was quick to answer my question with straight forward answers. They were very pleasant and always seemed to genuinely happy to help.
Managerial Accountant
Paco manufacturingMachinery, 11-50 employees
I would take this over ADP Workforce Now. Simple, clean layout (tiles). Easy to navigate. Real time changes.

Verified User
Professional in Finance and Accounting
Electrical/Electronic Manufacturing Company, 11-50 employeesScalability
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Return on Investment
- We are about to start offering benefits and APS OnLine has made the transition so much easier--I feel they understand my needs and have thought through how to help us be compliant.

Verified User
Manager in Human Resources
Facilities Services Company, 201-500 employees- It has made things easier for me since I wear a lot of hats.
- It is a great outside resource for employees.
- It can be hard to get employees to initially sign up!
Office Manager & Bookkeeper
Kahn ArchitectureArchitecture & Planning, 11-50 employees
Screenshots
Pricing Details
APS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.Paychex Flex
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required