What users are saying about
44 Ratings
3 Ratings
44 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin | TrustRadius Reviewer

People HR

The system allows us to make informed decisions through the accurate reporting capabilities which are a great help when dealing with complex people issues. The reports are accurate and are great for situations such as absence reporting.
Amy Duignan (Assoc CIPD) | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

APS
7.2
People HR
5.2
Employee demographic data
APS
8.0
People HR
10.0
Employment history
APS
8.5
People HR
7.3
Job profiles and administration
APS
7.0
People HR
6.4
Workflow for transfers, promotions, pay raises, etc.
APS
4.5
People HR
3.0
Organizational charting
APS
8.0
People HR
3.0
Organization and location management
APS
7.0
People HR
3.3
Compliance data (COBRA, OSHA, etc.)
APS
7.0
People HR
3.3

Payroll Management

APS
7.6
People HR
6.0
Pay calculation
APS
8.0
People HR
7.0
Support for external payroll vendors
APS
5.7
People HR
5.0
Benefit plan administration
APS
8.5
People HR
5.0
Direct deposit files
APS
8.5
People HR
5.0
Salary revision and increment management
APS
6.0
People HR
8.0
Reimbursement management
APS
9.0
People HR

Leave and Attendance Management

APS
7.9
People HR
9.1
Approval workflow
APS
8.5
People HR
9.7
Balance details
APS
7.5
People HR
9.7
Annual carry-forward and encashment
APS
7.5
People HR
8.0

Employee Self Service

APS
7.6
People HR
9.1
View and generate pay and benefit information
APS
9.0
People HR
7.0
Update personal information
APS
8.5
People HR
9.3
View company policy documentation
APS
7.5
People HR
10.0
Employee recognition
APS
7.0
People HR
10.0
View job history
APS
6.0
People HR
9.1

Asset Management

APS
7.5
People HR
Tracking of all physical assets
APS
7.5
People HR

HR Reporting

APS
7.5
People HR
7.2
Report builder
APS
7.0
People HR
8.6
Pre-built reports
APS
7.5
People HR
7.1
Ability to combine HR data with external data
APS
8.0
People HR
6.0

Onboarding

APS
7.2
People HR
7.2
New hire portal
APS
7.5
People HR
7.3
Manager tracking tools
APS
7.0
People HR
7.1

Performance and Goals

APS
8.0
People HR
7.0
Corporate goal setting
APS
8.1
People HR
7.0
Individual goal setting
APS
8.0
People HR
7.0
Line-of sight-visibility
APS
8.0
People HR
7.0
Performance tracking
APS
8.0
People HR
7.0

Performance Management

APS
8.0
People HR
6.0
Performance plans
APS
7.9
People HR
8.6
Performance improvement plans
APS
7.0
People HR
6.0
Review status tracking
APS
8.4
People HR
6.0
Review reminders
APS
8.3
People HR
6.3
Multiple review frequency
APS
8.5
People HR
3.0

Succession Planning

APS
5.0
People HR
Create succession plans/pools
APS
5.0
People HR
Candidate ranking
APS
5.0
People HR

Recruiting / ATS

APS
8.5
People HR
9.1
Job Requisition Management
APS
9.2
People HR
9.3
Company Website Posting
APS
8.0
People HR
10.0
Publish to Social Media
APS
9.2
People HR
10.0
Job Search Site Posting
APS
8.8
People HR
7.4
Duplicate Candidate Prevention
APS
8.0
People HR
8.6
Applicant Tracking
APS
8.4
People HR
9.3
Notifications and Alerts
APS
8.0
People HR
9.4

Pros

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins | TrustRadius Reviewer

People HR

  • PeopleHR takes on board business case ideas to improve their software. The more customers that request the business case to be brought forward, the higher on the priority list it becomes.
  • The holiday / annual leave planner is great - it can log all instances of leave and has a built-in return to work form.
  • The applicant tracking system for recruitment is very easy to use and can integrate with your own company website.
Claire Isherwood | TrustRadius Reviewer

Cons

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
Anonymous | TrustRadius Reviewer

People HR

  • The system tends to be particularly slow on Monday mornings and sometimes can be down for a couple of hours at a time which is frustrating for employees
  • The naming of the tabs isn't as clear as they could be. For example, reports are called Queries. Makes getting used to
  • The org chart isn't very user-friendly, would be better to be able to export department by department
Amy Duignan (Assoc CIPD) | TrustRadius Reviewer

Likelihood to Renew

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Usability

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Reliability and Availability

APS

APS 9.0
Based on 1 answer
I haven't had any outages
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Performance

APS

APS 9.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Support

APS

APS 10.0
Based on 4 answers
I had to learn APS on my own, and the support team held my hand. They are still there when I have an occasional question. Anytime I need support, I can call my rep or send an email and help is on the way, without failure. The support team is awesome
Chandaline Penn | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

In-Person Training

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Online Training

APS

APS 9.0
Based on 1 answer
We had great webinars.
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Implementation

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Alternatives Considered

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III | TrustRadius Reviewer

People HR

We observed 3 other products and PeopleHR had more to the product for a much lower cost when we compared.
Claire Isherwood | TrustRadius Reviewer

Scalability

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Return on Investment

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier | TrustRadius Reviewer

People HR

  • The system has freed up time of our administrators allowing them to get involved in more and develop themselves within the department
  • The data allows us to accurately report on absence which has supported the development of a new absence management process
Amy Duignan (Assoc CIPD) | TrustRadius Reviewer

Screenshots

Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

People HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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