5 Reviews and Ratings
2 Reviews and Ratings
Works well, relatively easy to use - but lacks some up-to-date and modern features as well as look and feel. The support provided is OK but not world class. It is too bad as APSIS as a company is quite good at inspiring and providing insights into trends in email marketing.Incentivized
Maxemail is perfect for sending newsletters to customers, as well as triggered emails and lifecycle emails. It proves vast ability for you to use customer data to make rich personalisation, and gives excellent deliverability.Incentivized
We have a pre-designed template and pre-build elements and thus it is quite easy to compose nice looking newsletters.Doing split-tests on subject, clicks etc. is quite easy and requires no tech help.Imporing new contacts and adding to the list is straight forward.Incentivized
Maxemail provides great customer service.Maxemail has a very powerful platform with a lot of capabilities.Maxemail does dynamic email building and personalisation very well and gives you tools to do incredible things.Maxemail provides fantastic deliverability for our emails.Incentivized
The user interface is not good. Too much scrolling and too many menues to navigate. Half of the pages are updated to a "new" look with the rest still being the (really) old design. This badly needs a make-over.There is no one-click "send reminder to those who did not open". To send reminders, it is nescessary to build a filter a do a new send using the filter. Such a simple and often repeated task should be automated.It is not possible to add a "Why did you leave us?"-page for opt-outs... Really misses this.The statistics are too limited and to difficult to use - mostly due to the UI design as described above.Incentivized
Maxemail lacks a lot of the 'add-ons' companies like mailchimp and others provide - such as landing pages and Zapier integration - but they don't need these features really and the features they do have excel above and beyond other companies.Maxemail user interface looks daunting and was hard to teach to some people.Incentivized
MailChimp offers more flexibilty but also seems a bit more complicated to use. We did not use it long enough to really get an idea of the positive and negative.Incentivized
Maxemail had the perfect blend of the features we needed with pricing that works for us and incredible customer service. They did not have pushy sales, just transparent quality.Incentivized
We are still trying to figure out how to use this medium for sales. We have had some success with Black Monday sales, but in general we do not have much response to our emails.We have increases our visibility with our customers by making sure to land in their mailbox regulary with nice looking messages.Incentivized
Maxemail was more experienced than our previous provider but the additional cost is small compared to the much higher quality.Maxemail has given us flexbility to try a lot of things that have improved our email metrics.Maxemail's customer service is quick and responsive so saves us time trying to get things done.Incentivized