Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aptean CRM
Score 8.7 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
Contact us
Pricing
Aptean CRMmonday.com
Editions & Modules
No answers on this topic
Enterprise
$0
Contact us
Basic
$9
per user
Standard
$12
per user
Pro
$19
per user
Offerings
Pricing Offerings
Aptean CRMmonday.com
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Features
Aptean CRMmonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aptean CRM
9.2
2 Ratings
18% above category average
monday.com
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management9.02 Ratings00 Ratings
Territory management9.02 Ratings00 Ratings
Opportunity management9.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.02 Ratings00 Ratings
Contract management10.02 Ratings00 Ratings
Quote & order management9.02 Ratings00 Ratings
Interaction tracking9.02 Ratings00 Ratings
Channel / partner relationship management9.02 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aptean CRM
9.7
2 Ratings
26% above category average
monday.com
-
Ratings
Case management9.02 Ratings00 Ratings
Call center management10.02 Ratings00 Ratings
Help desk management10.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aptean CRM
9.5
2 Ratings
23% above category average
monday.com
-
Ratings
Lead management10.02 Ratings00 Ratings
Email marketing9.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aptean CRM
9.0
2 Ratings
17% above category average
monday.com
-
Ratings
Task management10.02 Ratings00 Ratings
Billing and invoicing management9.02 Ratings00 Ratings
Reporting8.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aptean CRM
9.0
2 Ratings
17% above category average
monday.com
-
Ratings
Forecasting9.02 Ratings00 Ratings
Pipeline visualization9.02 Ratings00 Ratings
Customizable reports9.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aptean CRM
9.0
2 Ratings
17% above category average
monday.com
-
Ratings
Custom fields9.02 Ratings00 Ratings
Custom objects9.02 Ratings00 Ratings
Scripting environment9.01 Ratings00 Ratings
API for custom integration9.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Aptean CRM
8.5
2 Ratings
2% above category average
monday.com
-
Ratings
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions8.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aptean CRM
9.5
1 Ratings
27% above category average
monday.com
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Aptean CRM
9.5
1 Ratings
28% above category average
monday.com
-
Ratings
Marketing automation10.01 Ratings00 Ratings
Compensation management9.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aptean CRM
9.0
1 Ratings
18% above category average
monday.com
-
Ratings
Mobile access9.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Aptean CRM
-
Ratings
monday.com
7.9
2195 Ratings
5% above category average
Task Management00 Ratings8.92182 Ratings
Resource Management00 Ratings8.11861 Ratings
Gantt Charts00 Ratings7.51268 Ratings
Scheduling00 Ratings8.21822 Ratings
Workflow Automation00 Ratings8.31896 Ratings
Team Collaboration00 Ratings9.12140 Ratings
Support for Agile Methodology00 Ratings8.01130 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings7.51763 Ratings
Email integration00 Ratings7.81577 Ratings
Mobile Access00 Ratings7.81745 Ratings
Timesheet Tracking00 Ratings7.51019 Ratings
Change request and Case Management00 Ratings7.91131 Ratings
Budget and Expense Management00 Ratings7.71007 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Aptean CRM
-
Ratings
monday.com
7.4
984 Ratings
0% below category average
Quotes/estimates00 Ratings7.7656 Ratings
Project & financial reporting00 Ratings7.5868 Ratings
Integration with accounting software00 Ratings7.1486 Ratings
Best Alternatives
Aptean CRMmonday.com
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aptean CRMmonday.com
Likelihood to Recommend
9.0
(2 ratings)
8.7
(2200 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(31 ratings)
Usability
9.0
(1 ratings)
8.6
(2128 ratings)
Availability
-
(0 ratings)
8.3
(8 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
9.0
(1 ratings)
8.3
(1860 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.9
(7 ratings)
Configurability
-
(0 ratings)
8.4
(6 ratings)
Ease of integration
-
(0 ratings)
8.4
(6 ratings)
Product Scalability
-
(0 ratings)
7.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(6 ratings)
User Testimonials
Aptean CRMmonday.com
Likelihood to Recommend
Aptean
As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
Read full review
monday.com
For content marketers, I would 100% recommend Monday.com. Applications like Trello are OK for basic tasks, but I think Monday is superior when you're running campaigns alongside regular content plus ad-hoc tasks (or have more than one product to market). I can see it working well for different scenarios, like sales, customer service, and finance, but I can only speak for my industry.
Read full review
Pros
Aptean
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
Read full review
monday.com
  • I love that I can color-code sections/folders (I love color-coding!)
  • I love that I can automate the majority of things on Monday
  • I love the support I'm able to get when I don't know how to do something specific, I set up a call and get tips/tricks on how to accomplish what I'm wanting
Read full review
Cons
Aptean
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
Read full review
monday.com
  • The billing model is awful for small businesses! monday.com makes you feel like they are doing you a favour. You literally pay for seats you don't use. The billing model should be a per seat model!
  • There are too many addons from monday.com and 3rd party vendors that you have to pay for. The value of those addons is debatable are often rebuildable outside of monday.com in a single use spreadsheet (which pay monthly for an addon that you only need to use once in a while?) or organisations are already using something else in their tech stack for that addon.
Read full review
Likelihood to Renew
Aptean
No answers on this topic
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Usability
Aptean
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
Read full review
monday.com
monday.com enables quick creation of a basic project plan. In our office, we don't need a big, expensive Project Management System. We need a simpler, human-usable Work Management System. Most recently, monday.com added the four Predecessor Types to their Dependency feature. FS, SF, SS, FF are now part of monday.com's Dependency offering. This was my most-needed update, and monday.com provided it! I appreciate monday.com's rich library of Templates. However, my preference is to duplicate a useful project/board, then update it for my next project.
Read full review
Reliability and Availability
Aptean
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
Aptean
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
Read full review
Support Rating
Aptean
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
Read full review
monday.com
Our CSM, Jonathan is AMAZING! He was only introduced to us a few months ago, and we've has fairly limited interactions so far, but he's an absolute legend! He seeks to understand our problems, workflows, etc. and carefully considers a positive outcome for us within the system's capabilities. He's a wealth of knowledge and we're really lucky to have him
Read full review
Online Training
Aptean
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
Read full review
Implementation Rating
Aptean
No answers on this topic
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Read full review
Alternatives Considered
Aptean
IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
Read full review
monday.com
We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Read full review
Scalability
Aptean
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
Read full review
Return on Investment
Aptean
  • Improved interaction with customers for incident management.
  • Greatly improved opportunity management.
  • Lead management for marketing is improved and centralized.
Read full review
monday.com
  • My favourite example? We used it to take a failed start-up, one where the prime investor was considering pulling out - to being a listed business (EURONEXT) within 18 months. That business now has a market cap at around $200m.
  • Turnaround of a struggling health tech venture that was buried under endless spreadsheets by its investors - from loss-making to £2M EBITDA in two -years.
  • Offshoring - Through the adoption of Monday as a key workstream management tool (moving off JIRA) we were able to reduce resource costs by over £2m per annum, without any change in efficiency or quality.
Read full review
ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations