What users are saying about

Epicor ERP

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
73 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Epicor ERP

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Add comparison

Likelihood to Recommend

Aptean Intuitive ERP

If you have a programmer and are willing to let them learn the system and want software to function the way you run your business this may work well. If you do not have a programmer on staff and are willing to change your business to match the software but think in the future you may wish to modify your ERP software this may work out well. If you want something you can modify quickly this is not a good choice. If you do not wish to modify the code nor your business practices an evaluation would be required. It does allow substantial modifications, but there are areas it may not fit with your business so well. It is possible that Intuitive may happen to make the options you require available in the future.
John P. Maher profile photo

Epicor ERP

Epicor is an excellent system for most manufacturing customers and offers several features previously only offered on the very large (e.g. Oracle, PeopleSoft, etc) level platforms. Yet the pricing is mid-level, and the expandability through additional modules provides a great opportunity for future business growth. The architecture is easily scalable, fast, and offers great options for both on premise and hosted systems. Epicor is flexible, and large enough that regular updates and enhancements continue to be adopted to improve functionality and effectiveness.It is however, not for everyone. Competition in this sector is very good, with several mid-level systems being available at a similar price point. If you are considering adopting a new ERP system and are in the plastics space, you also owe it to yourself and your team to consider IQMS, which is becoming a de-facto standard in this segment. Also, for specific medical sectors, you will find that Epicor software validation for CFR Part 11 compliance can be quite costly-- although the software is capable of supporting this with modification.Overall, Epicor is a solid choice. Ultimately, it will be up to your team to determine what works best for your needs. You won't be disappointed with Epicor if you do the due diligence and take the time needed to properly review and demo the product. Remember though, demos are typically "best case" staged, so be sure to throw several curveballs at your vendor and bring out the unique requirements of your business.
Michael Pavlica profile photo

Feature Rating Comparison

Customization

Aptean Intuitive ERP
8.0
Epicor ERP
7.6
API for custom integration
Aptean Intuitive ERP
8.0
Epicor ERP
6.7
Plug-ins
Aptean Intuitive ERP
Epicor ERP
8.5

Security

Aptean Intuitive ERP
8.0
Epicor ERP
8.2
Single sign-on capability
Aptean Intuitive ERP
8.0
Epicor ERP
8.0
Role-based user permissions
Aptean Intuitive ERP
8.0
Epicor ERP
8.3

Reporting & Analytics

Aptean Intuitive ERP
6.0
Epicor ERP
8.5
Dashboards
Aptean Intuitive ERP
4.0
Epicor ERP
9.1
Standard reports
Aptean Intuitive ERP
7.0
Epicor ERP
7.2
Custom reports
Aptean Intuitive ERP
7.0
Epicor ERP
9.1

General Ledger and Configurable Accounting

Aptean Intuitive ERP
4.9
Epicor ERP
7.3
Accounts payable
Aptean Intuitive ERP
6.0
Epicor ERP
8.7
Accounts receivable
Aptean Intuitive ERP
6.0
Epicor ERP
8.3
Global Financial Support
Aptean Intuitive ERP
5.0
Epicor ERP
7.7
Primary and Secondary Ledgers
Aptean Intuitive ERP
6.0
Epicor ERP
7.5
Intercompany Accounting
Aptean Intuitive ERP
4.0
Epicor ERP
7.8
Localizations
Aptean Intuitive ERP
6.0
Epicor ERP
7.8
Journals and Reconciliations
Aptean Intuitive ERP
6.0
Epicor ERP
7.7
Enterprise Accounting
Aptean Intuitive ERP
4.0
Epicor ERP
7.5
Configurable Accounting
Aptean Intuitive ERP
7.0
Epicor ERP
7.4
Centralized Rules Framework
Aptean Intuitive ERP
5.0
Epicor ERP
7.9
Standardized Processes
Aptean Intuitive ERP
6.0
Epicor ERP
7.8

Inventory Management

Aptean Intuitive ERP
6.7
Epicor ERP
8.5
Inventory tracking
Aptean Intuitive ERP
7.0
Epicor ERP
8.9
Automatic reordering
Aptean Intuitive ERP
6.0
Epicor ERP
8.3
Location management
Aptean Intuitive ERP
7.0
Epicor ERP
8.1
Manufacturing module
Aptean Intuitive ERP
7.0
Epicor ERP
8.8

Order Management

Aptean Intuitive ERP
6.0
Epicor ERP
8.0
Pricing
Aptean Intuitive ERP
6.0
Epicor ERP
8.7
Order entry
Aptean Intuitive ERP
6.0
Epicor ERP
8.4
Credit card processing
Aptean Intuitive ERP
7.0
Epicor ERP
7.8
Cost of goods sold
Aptean Intuitive ERP
7.0
Epicor ERP
7.8
Order Orchestration
Aptean Intuitive ERP
6.0
Epicor ERP
7.4
End-to-end order visibility
Aptean Intuitive ERP
4.0
Epicor ERP
8.5
Order exception Resolution
Aptean Intuitive ERP
6.0
Epicor ERP
7.2

Subledger and Financial Process

Aptean Intuitive ERP
6.0
Epicor ERP
7.3
Automated Invoice Processing
Aptean Intuitive ERP
4.0
Epicor ERP
7.6
Shared Services Payments
Aptean Intuitive ERP
5.0
Epicor ERP
7.3
Billings Management
Aptean Intuitive ERP
7.0
Epicor ERP
7.8
Customer Receipt Applications
Aptean Intuitive ERP
7.0
Epicor ERP
7.7
Customer Collections
Aptean Intuitive ERP
7.0
Epicor ERP
7.0
Revenue Recognition
Aptean Intuitive ERP
7.0
Epicor ERP
8.2
Cash Management
Aptean Intuitive ERP
7.0
Epicor ERP
7.1
Period Close
Aptean Intuitive ERP
6.0
Epicor ERP
7.8
Transactions Tax
Aptean Intuitive ERP
4.0
Epicor ERP
7.5
Subledger Reconciliations
Aptean Intuitive ERP
6.0
Epicor ERP
7.4
3rd Party Accounting Systems
Aptean Intuitive ERP
6.0
Epicor ERP
6.8
Asset Management
Aptean Intuitive ERP
Epicor ERP
6.7
Travel & Expense Management
Aptean Intuitive ERP
Epicor ERP
6.4
Budgetary Control & Encumbrance Accounting
Aptean Intuitive ERP
Epicor ERP
6.9

Project Financial Management

Aptean Intuitive ERP
4.4
Epicor ERP
7.3
Budgeting and Forecasting
Aptean Intuitive ERP
6.0
Epicor ERP
6.9
Project Costing
Aptean Intuitive ERP
5.0
Epicor ERP
7.7
Cost Capture
Aptean Intuitive ERP
5.0
Epicor ERP
7.5
Capital Project Management
Aptean Intuitive ERP
3.0
Epicor ERP
7.5
Customer Invoicing
Aptean Intuitive ERP
5.0
Epicor ERP
7.9
Project Financial Performance Analysis
Aptean Intuitive ERP
4.0
Epicor ERP
7.2
Project Financials Dashboard
Aptean Intuitive ERP
4.0
Epicor ERP
7.7
Real-time Financial Reporting
Aptean Intuitive ERP
4.0
Epicor ERP
7.1
Embedded Business Intelligence
Aptean Intuitive ERP
4.0
Epicor ERP
6.3
Project Planning Collaboration
Aptean Intuitive ERP
4.0
Epicor ERP
7.2
Customer Contract Compliance
Aptean Intuitive ERP
Epicor ERP
8.0
Project Revenue Recognition
Aptean Intuitive ERP
Epicor ERP
7.0

Procurement

Aptean Intuitive ERP
5.8
Epicor ERP
6.5
Sourcing Team Collaboration
Aptean Intuitive ERP
5.0
Epicor ERP
6.3
Sourcing Analysis
Aptean Intuitive ERP
7.0
Epicor ERP
6.9
Bids Analyzed and Compared
Aptean Intuitive ERP
6.0
Epicor ERP
5.5
Catalog Shopping E-Commerce for Employees
Aptean Intuitive ERP
5.0
Epicor ERP
5.5
Electronic Signatures
Aptean Intuitive ERP
5.0
Epicor ERP
5.6
Requisitions-to-Purchase Orders Integrated
Aptean Intuitive ERP
7.0
Epicor ERP
6.6
Supplier Assessment
Aptean Intuitive ERP
7.0
Epicor ERP
6.8
Supplier Management
Aptean Intuitive ERP
5.0
Epicor ERP
7.6
Supplier Portal
Aptean Intuitive ERP
5.0
Epicor ERP
7.3
Contract Authoring
Aptean Intuitive ERP
Epicor ERP
6.9
Contract Compliance Management
Aptean Intuitive ERP
Epicor ERP
7.2
Contract History
Aptean Intuitive ERP
Epicor ERP
7.2
Contract Renewal Automation
Aptean Intuitive ERP
Epicor ERP
6.2
Contract Repository
Aptean Intuitive ERP
Epicor ERP
5.9
Contract Standardization and Enforcement
Aptean Intuitive ERP
Epicor ERP
5.9
Invoice Automated Matching
Aptean Intuitive ERP
Epicor ERP
6.0
Purchasing Risk and Compliance Management
Aptean Intuitive ERP
Epicor ERP
6.5
Spend Compliance Management
Aptean Intuitive ERP
Epicor ERP
6.4
Supplier Communication and Collaboration
Aptean Intuitive ERP
Epicor ERP
6.8

Manufacturing

Aptean Intuitive ERP
6.6
Epicor ERP
7.4
Production Process Design
Aptean Intuitive ERP
6.0
Epicor ERP
6.7
Production Management
Aptean Intuitive ERP
7.0
Epicor ERP
7.7
Work Definition
Aptean Intuitive ERP
6.0
Epicor ERP
7.5
Work Execution
Aptean Intuitive ERP
7.0
Epicor ERP
7.6
Manufacturing Costs
Aptean Intuitive ERP
7.0
Epicor ERP
8.2
Supply Chain Business Flows
Aptean Intuitive ERP
Epicor ERP
7.8
Contracted Manufacturing Management
Aptean Intuitive ERP
Epicor ERP
7.1
Configuration Management
Aptean Intuitive ERP
Epicor ERP
7.0
Advanced Fulfillment
Aptean Intuitive ERP
Epicor ERP
7.4

Supply Chain

Aptean Intuitive ERP
7.0
Epicor ERP
7.7
Forecasting
Aptean Intuitive ERP
7.0
Epicor ERP
8.1
Inventory Planning
Aptean Intuitive ERP
7.0
Epicor ERP
8.3
Performance Monitoring
Aptean Intuitive ERP
7.0
Epicor ERP
7.1
Multi-tier Supply Chain Planning
Aptean Intuitive ERP
Epicor ERP
7.4

Payroll Management

Aptean Intuitive ERP
Epicor ERP
8.6
Pay calculation
Aptean Intuitive ERP
Epicor ERP
8.5
Benefit plan administration
Aptean Intuitive ERP
Epicor ERP
8.4
Direct deposit files
Aptean Intuitive ERP
Epicor ERP
8.9
Salary revision and increment management
Aptean Intuitive ERP
Epicor ERP
8.4
Reimbursement management
Aptean Intuitive ERP
Epicor ERP
8.6

Project Execution Management

Aptean Intuitive ERP
Epicor ERP
6.8
Project Planning and Scheduling
Aptean Intuitive ERP
Epicor ERP
7.2
Project Manager Dashboard
Aptean Intuitive ERP
Epicor ERP
8.2
Resource Manager Dashboard
Aptean Intuitive ERP
Epicor ERP
7.1
Task Insight for Project Managers
Aptean Intuitive ERP
Epicor ERP
7.0
Project Manager Mobile Functionality
Aptean Intuitive ERP
Epicor ERP
5.9
Team Member Task Collaboration
Aptean Intuitive ERP
Epicor ERP
6.7
Team Member Mobile Functionality
Aptean Intuitive ERP
Epicor ERP
5.6
Defineable Resource Pools
Aptean Intuitive ERP
Epicor ERP
5.9
Defineable Resource Pools
Aptean Intuitive ERP
Epicor ERP
6.2
Talent Profiles
Aptean Intuitive ERP
Epicor ERP
7.3
Real-Time Project Reporting
Aptean Intuitive ERP
Epicor ERP
7.2
Absence Management
Aptean Intuitive ERP
Epicor ERP
7.3
Product Lifecycle Management
Aptean Intuitive ERP
Epicor ERP
7.1

Grants Management

Aptean Intuitive ERP
Epicor ERP
7.3
Award Lifecycle Management
Aptean Intuitive ERP
Epicor ERP
7.3
Spending Control
Aptean Intuitive ERP
Epicor ERP
7.3
Indirect Cost Management
Aptean Intuitive ERP
Epicor ERP
7.3
Billing
Aptean Intuitive ERP
Epicor ERP
7.3

Risk Management

Aptean Intuitive ERP
Epicor ERP
7.2
Risk Repository
Aptean Intuitive ERP
Epicor ERP
7.3
Control Management
Aptean Intuitive ERP
Epicor ERP
6.8
Control Mapping
Aptean Intuitive ERP
Epicor ERP
7.3
Control Efficiency Assessments
Aptean Intuitive ERP
Epicor ERP
7.3
Automated Control Assessments
Aptean Intuitive ERP
Epicor ERP
7.3
Assessment Capture
Aptean Intuitive ERP
Epicor ERP
7.3
Issue Detection
Aptean Intuitive ERP
Epicor ERP
7.3
Automatic Notification
Aptean Intuitive ERP
Epicor ERP
7.3
Remediation and Certification
Aptean Intuitive ERP
Epicor ERP
7.3

Logistics

Aptean Intuitive ERP
Epicor ERP
6.9
Transportation Planning and Optimization
Aptean Intuitive ERP
Epicor ERP
6.9
Transportation Sourcing Management
Aptean Intuitive ERP
Epicor ERP
7.3
Transportation Process Integration
Aptean Intuitive ERP
Epicor ERP
7.3
Transportation Execution Management
Aptean Intuitive ERP
Epicor ERP
7.3
Freight Payment Automation
Aptean Intuitive ERP
Epicor ERP
7.3
Trade Management
Aptean Intuitive ERP
Epicor ERP
8.2
Trade Regulatory Compliance Management
Aptean Intuitive ERP
Epicor ERP
7.3
Customs Entry Management
Aptean Intuitive ERP
Epicor ERP
7.0
Customs Document Management
Aptean Intuitive ERP
Epicor ERP
4.6
Customs Document Collaboration
Aptean Intuitive ERP
Epicor ERP
6.4
Fulfillment Management
Aptean Intuitive ERP
Epicor ERP
7.5
Inventory Visibility
Aptean Intuitive ERP
Epicor ERP
6.8
Warehouse Workforce Management
Aptean Intuitive ERP
Epicor ERP
6.5

Product Lifecycle Management

Aptean Intuitive ERP
Epicor ERP
7.2
Ideation Management
Aptean Intuitive ERP
Epicor ERP
6.8
Requirements Management
Aptean Intuitive ERP
Epicor ERP
6.8
Proposal Management
Aptean Intuitive ERP
Epicor ERP
7.3
Innovation Portfolio Management
Aptean Intuitive ERP
Epicor ERP
7.3
Product Master Data Management
Aptean Intuitive ERP
Epicor ERP
7.6
Vendor Portal
Aptean Intuitive ERP
Epicor ERP
7.3
Project Portfolio Management
Aptean Intuitive ERP
Epicor ERP
7.3

Pros

  • Easily allows adding fields to the database. The data manager reads all fields, so just adding a field automatically brings it over.
  • Optionally purchasing a tool called "Form Wizard" allows non-programmers to add new fields to a form and move around existing fields freeing up the developer to work on other things.
  • They have a wrapper for the DevXpress grid which allows individual users to add and remove columns pertinent to their specific job.
John P. Maher profile photo
  • Epicor has the best product configurator that I have seen on the market. This was one of the main reasons we went with Epicor, and have not been disappointed at all.
  • Epicor is also one of the easiest ERP system to learn, and has many ways for users to get training. Epicor University, on-line courses, or class room settings, also user conference every year, and user support groups.
  • The Enterprise search ability in Epicor is great, can find parts, customers, suppliers, etc. so easily. And if you can't remember where a report or task that you want to do is on the menu, you can search for that also.
Jack Pennypacker profile photo

Cons

  • Documentation. The design of en extensible system works well once you figure it out. Some things can be tricky and time consuming.
  • They provide no support for customizations. I can understand not wanting to help write specific custom code, but they refuse to even tell anyone what a method on a base class does unless you pay them $200 an hour.
  • Their proprietary design can cause modifications to take longer. If you use one of their forms you can not load it, you must call their launch function and put you code in the "Execute" method. If they were more standardized the documentation issue would not be so bad.
John P. Maher profile photo
  • Consultants should be very well trained to make sure program integrity is maintained during challenging implementations.
  • There should be an improvement on answering questions raised, especially upon migration issues.
  • When is Epicor aware of improper/incorrect implementation they might proactively offer improvement support?
No photo available

Likelihood to Renew

Aptean Intuitive ERP10.0
Based on 1 answer
We have a lot invested in this from user education to customizations. It would be hard to justify the cost for changing.
John P. Maher profile photo
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
Epicor ERP2.0
Based on 1 answer
If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
Rick Stannard profile photo

Alternatives Considered

This is the only ERP product I have used.
John P. Maher profile photo
While these systems are not probably equivalent to Epicor, I found that all of them seemed to fail in the same area, many business processes were not supported in the software and users had to resort to manual processes or unintegrated databases. I think Epicor does a very good job of capturing and integrating the business process from Quote to Cash.
Richard Bird profile photo

Scalability

No score
No answers yet
No answers on this topic
Epicor ERP7.9
Based on 15 answers
The software is pretty easy to use. Things are pretty clear on how to do them and if you don't know how to do something they have instructions on how to do them or you get an error code telling you exactly what to do. I have been satisfied with my overall experience.
Ray Cuny profile photo

Return on Investment

  • Since we can customize it I would like to think it has been beneficial.
  • It is difficult to measure how well business would have done without the software.
John P. Maher profile photo
  • Pro - Per Module Pricing and Support/Maintenance costs can help keep upfront and ongoing costs low, however sometimes you don't know what you are missing.
  • Con - Per User Count for Support Maintenance Costs can make the annual cost of operating expensive compared to no user limit systems.
  • Epicor allows for each user to have as many 'sessions' open as they want, but the user count cannot be exceeded.
  • If the strong features are leveraged properly there can be a significant ROI, however a commitment to the software is required.
Richard Bird profile photo

Pricing Details

Aptean Intuitive ERP

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Aptean Intuitive ERP More Information

Epicor ERP

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Epicor ERP More Information