Aptean Intuitive ERP vs. Munis

If you have a programmer and are willing to let them learn the system and want software to function the way you run your business this may work well. If you do not have a programmer on staff and are willing to change your business to match the software but think in the future you may wish to modify your ERP software this may work out well. If you want something you can modify quickly this is not a good choice. If you do not wish to modify the code nor your business practices an evaluation would be required. It does allow substantial modifications, but there are areas it may not fit with your business so well. It is possible that Intuitive may happen to make the options you require available in the future.

Incentivized

Munis is great for any sort of data keeping and accounting work. There are features of Munis that I am still not familiar with even after 6 years of use. Munis would not be very good for a point of sale sort of operation like a retail store because it just simply is not set up for that sort of operation.

Incentivized

• Easy to Use
• Low Maintenance
• Flexible and modifiable

Incentivized

• Excellent for the municipal Financial program. Completely paperless.
• Workflow is easy and easy to adjust.
• Very Very user friendly even for the non computer savvy employees.
• Windows based so easy to navigate.
• Excellent help desk.

Incentivized

• Documentation. The design of en extensible system works well once you figure it out. Some things can be tricky and time consuming.
• They provide no support for customizations. I can understand not wanting to help write specific custom code, but they refuse to even tell anyone what a method on a base class does unless you pay them $200 an hour.
• Their proprietary design can cause modifications to take longer. If you use one of their forms you can not load it, you must call their launch function and put you code in the "Execute" method. If they were more standardized the documentation issue would not be so bad.

Incentivized

• Submitting a purchase order requires lots of tabbing through fields
• The product has lots of features, but they require additional training to understand how to use
• Generating reports can sometimes be difficult

Incentivized

We have a lot invested in this from user education to customizations. It would be hard to justify the cost for changing.

Incentivized

We select Aptean 19 years ago, most of the other SMB packages back then no longer exist. While we have discussed whether to consider other ERP systems here an there over the years we have always come back to the fact that our existing ERP system is well established and easy enough to maintain, and is cost effective

Incentivized

• Runs well without a ton of support
• One server license required for site, can run several businesses
• Concurrent licensing keeps costs down for global business

Incentivized

• Munis has prevented our office from needing multiple software programs to house all of our information.
• All of our employees have access to the same information, on the same software.
• Munis has made day-to-day operations smoother for our office because we are not constantly flipping between programs or software.

Incentivized